Forum Discussion
Outlook Search not showing Recent Emails (December-2021)
Hi All,
The outlook search option stopped working properly after WIndows10 update.
The issue has happened after installing a security update from Windows (December 14, 2021âKB5008212).
I had tried re-building the Indexing but it was same. Once the issue started I had searched for the solutions and finally found that recent Windows update has created the issue. I had uninstalled that particular update and the search issue was fixed.
So let us know when the fix will be available for this bug?
- LBMalwareCopper ContributorHi, I'm just writing this comment to try and help.
In my case I have solved the problem simply by doing a "Rebuild Index" in Outlook.
In any case, if the problem is not solved, it would be necessary to simply uninstall the Windows Update for which this error occurs. This update is KB5008212.
Once the previous steps have been carried out, the system should be restarted.
Once this is done, everything should work correctly !- thira7Copper ContributorI don't know why? But 8 couldn't uninstall this update!
Also, when i did it, i realised that know it got worse the search index unfortunately and it shows me (my work pc, win32 bit, outlook 2007) 2016 emails
I am just waiting
P.S Although some pcs (newer) react a little bit different (better) to the search- pedromarinheiroCopper Contributor1. "I don't know why? But 8 couldn't uninstall this update!"
Do not appear listed at Installed Updates?
Try this
https://answers.microsoft.com/en-us/windows/forum/all/uninstall-an-update-that-is-not-listed-in-the/71a01ef1-b0f6-425c-b931-5349466582f0
OR
https://www.windowslatest.com/2021/04/23/how-to-uninstall-windows-10-updates-manually/
To uninstall Windows 10 update using Command Prompt, use these steps:
Open Windows Search.
Type cmd.
Select âCommand Promptâ1¤7 in the results.
Click on Run as an administrator.
Enter the following command after replacing the KB ID:
uninstall: wusa /uninstall /kb:[id]
For example, if you want to remove KB5001330, use the command uninstall: wusa /uninstall /kb:5001330
Type âYâ1¤7 when asked to restart the PC and finish the uninstallation.
2. How do you realize/measure search index got worse after removing the infamous KB5008212 update ?
It will index the outlook items vs no indexing!
- pedromarinheiroCopper ContributorYou rebuild index and that's OK for the moment.
Will index until the day you rebuild, after it will not index new emails.
Turnaround:
1. uninstall KB5008212
2. OR Stop Windows Search service (net stop wsearch), close outlook and reopen, will display the remaining number of indexing emails.
3. STOP automatically updates. It's embarrassing the number of issues of the last year of windows 10 update and office Apps (the bug of big contacts and no scroll in to/cc fields)
Are MS sure we are not ALL at windows insider fast ring program??? - DumiduGamageCopper Contributorwe done same things, but after two three days same matter
- k3tivCopper ContributorOh c'mon, dear Microsoft how dare you close the case https://bit.ly/34AsQlw with status RESOLVED
-The only one working sollution so far is TEMPORARY WORKAROUND by disabling index_search in outlook, but serach in BIG outlook database it's paint in the **bleep** and its totally unacceptable (I look after many users who have 20-40GB PST file with thousands of email)
-Unistalling KB5008212 in case of Windows 10 and disable Windows Update works too, but what about security of that systems?
-KIR solution - maybe (I didnt check yet) it will work but as I know GPEDIT tool its a part of Windows10 Pro/Utlimate OS
so lets summing up:
-there are no fix fix for Windows 10 Home (perhaps you can upload gpedit from Windows PRO , but i think its violating MS licence)
-there are no fix for Windows 11- FgrzeticCopper ContributorThank you, that someone says this. THIS IS NOT RESOLVED
- Franco1961Copper ContributorI second that, the absence of gpedit in my windows 10 home has thus far prevented me from resolving the issue
- JohanCoBrass ContributorAGREED windows 11 still not working
- VineeshKV88Copper Contributor
- Ronny01Copper ContributorSolved
I had the same issue, and this worked.
Before then when I tried to search for something, the most recent results would not appear.
When I checked indexing status, it said everything had been indexed.
I even tried to delete and rebuild index, that did not work.
After I uninstalled that update and restarted my computer. It was actually indexing everything in my email and once it was completed, I was able to search for emails that I had recently received.- VineeshKV88Copper ContributorYa, It worked fine for me as well. Rebuild the Indexing only if its not working even after uninstalling the update KB5008212.
- JohanCoBrass ContributorHello All
I just did the following update this morning,KB5010474, and the search seems to be stable i will keep everybody in the loop
Windows 11
office 365
- TimEll1250Copper Contributor
Installed yesterdays updates, KB5011493 and KB4023057 and the fault is still present. Windows 11, Microsoft 365.
- JohanCoBrass ContributorAgreed problem still precisest
Windows 11
office 365- Ohboy108Copper ContributorPersists in Windows 11 Outlook 2010 Desktop
- AC20221045Copper ContributorAs of 3/14/2022, problem is absolutely still NOT fixed. Windows 11, Office 365 MSO. System search is indexing fewer than 2 objects per second (~26 per minute). Search within the Outlook app is nonexistent or horribly incomplete - cannot find anything recent, and many times can't find anything period. Have tried most workarounds (besides a complete OS rebuild - Microsoft would need to pay ME for that). NOTHING WORKS - now three months after the company introduced the problem with a "patch". This is hugely affecting our small business. Abjectly incompetent behavior on the part of MSFT - ostensibly a "Fortune 500 company". SMDH.
- NAumondCopper Contributor
It's a pain but after each reboot I manually stop and restart the "windows search" service (make sure Outlook is closed) and it works for me.
At least it's indexing the newest emails as they arrive.
- Arjen78Copper ContributorNot able to work with outlook at them moment because of this. Hurting my business like hell.
- AC20221045Copper ContributorOur small business is suffering as well. We are avoiding Outlook altogether and making do with the web UI for all email (in our case, ATT/Yahoo mail)
- JohanCoBrass ContributorI agree as i get 250 mails a day and can not search them this is getting out of hand does anybody know of a reputable substitute i am even will to pay as i cannot do this anymore my work suffers immensely under this. i use Gmail
- SBCmikeCopper Contributor
VineeshKV88 I have the same issue. No search results after Dec. 17
- JuanOcampoCopper ContributorSame issue here, any response from Microsoft?
- VineeshKV88Copper ContributorNo response yet
- deLorenzzoCopper Contributor
Seems there is some problem related to Windows Search Service and Outlook.
I found out that if you reboot Windows Search Service, and then close/open Outlook again, problem is solved, at least untill you reboot (then this problem starts again).
Any ideas on how to bypass this? My company also needs help with this matter.
Any ideas are welcome.- JomeauxCopper Contributor
I found the most bizarre workaround
That has worked on multiple PCs!
(that spontaneously started having this issue both office 2016 & 2019)
Go into the indexing options and select modify and then UNCHECK the OUTLOOK option
Close Outlook
Open Outlook
Do a search
You will immediately get the error that: ...the search could not be completed...
And then the search will proceed to complete fully and correctly
This included a just sent email - so the index seems to update as well
- Marcin_CzernikCopper Contributor
after reboot indexing starting from 0 again, microsoft didnt fix it from december
- VineeshKV88Copper ContributorUninstall the update and restart the system, it should work fine. Rebuild the Indexing only if its not working even after uninstalling the update KB5008212.
- deLorenzzoCopper Contributor
VineeshKV88
Some websites suggest to do the following, without the need to Uninstall this update:Registry Key:
HKEY_CURRENT_USER \ software \ microsoft \ office \ 16.0 \ outlook \ search
Add Entry DWORD.
Name DWORD: DisableServerAssistedSearch
Value DWORD: 1
Anyone tried this?
- AshisskCopper ContributorYou have rightly said, the problem is with windows search service which belongs to OS. If we start the outlook in safe mode outlook/safe , you will able to search the all emails but that will take some time. Microsoft should patch the issues as this is world wide issue I believe.
- pkozerskiCopper Contributor
Hello guys, I also have same problem, but whats more I cannot uninstall KB5008212, when i select this update there is no "uninstall" button, what to do then? Console command: wusa /uninstall /kb:5008212
also do not work, there is error which says that this update is neccessary for Windows and cannot be uninstalled
please help
- CompCanDoCopper ContributorVineeshKV88 your a godsend! Thank you, this worked for me, uninstalling the update, restarting Outlook, and then also a reindexing.
For those still battling, I also had to troubleshoot my indexing in windows (by File-Options-Search-Indexing Options - at the bottom of the box, "Modify" or "Advanced" settings, check the links underneath and it, "Troubleshoot indexing options" mine came back with "Windows Search Option not working" of which I checked the boxes for the errors I was receiving and it troubleshooted successfully, closed outlook, reopened and it started to index around 400 new emails from the previous week
I wish Microsoft would get their @#$% together, Apple never has half as many issues with their software.- andreasoc2350Copper Contributor
i have the same problem in more pcs..