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jasonsoares's avatar
jasonsoares
Copper Contributor
Sep 13, 2024

Error loading CoPilot for Sales in Teams and Outlook

We are facing this issue when I try to use copilot for sales.

The error message is this: Microsoft.SalesProductivity.ServiceFramework.SPServiceCustomErrorCode.ConnectionIdDeletedInPA,

 

admin
Salesforce CRM connectivity
Seller Productivity
  • SamJar's avatar
    SamJar
    Icon for Microsoft rankMicrosoft
    Oct 14, 2024

    jasonsoares Are you still experiencing this problem?  It would be best to open a support ticket to get to the bottom of this issue.

     

    thanks,

    Sam Jarawan - Product Manager - Copilot for Sales

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