Forum Discussion
LSong2275
Nov 25, 2020Copper Contributor
Computer with black screen and a cursor
Hello, today I tried to sign in on my computor. It just has a black screen with a cursor for me to see. I can't even sign in.
- Nov 27, 2020
Try perform force shutdown, by pressing power button for 10 seconds and then when PC completely turns off, wait for 3 seconds and then power on your PC and see what happens?
LSong2275
Copper Contributor
I tried it, but my computor doesn't make a short beep in Action 1.
Reza_Ameri-Archived
Nov 27, 2020Bronze Contributor
Try perform force shutdown, by pressing power button for 10 seconds and then when PC completely turns off, wait for 3 seconds and then power on your PC and see what happens?
- LSong2275Nov 27, 2020Copper ContributorThanks! After I forced shut down it showed me the sign in screen! Finally! Now I am able to access my conputor again!
- Reza_Ameri-ArchivedNov 28, 2020Bronze Contributor
Glad problem have been solved, I guess it was temporary issue most likely due to graphic card driver or some of Windows dependencies. You may look into Event Viewer and Windows log files to investigate what caused this issue.