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Computer with black screen and a cursor
Hello, today I tried to sign in on my computor. It just has a black screen with a cursor for me to see. I can't even sign in.
Try perform force shutdown, by pressing power button for 10 seconds and then when PC completely turns off, wait for 3 seconds and then power on your PC and see what happens?
Go to Windows settings => System => About
You can go to this website
https://www.microsoft.com/en-us/software-download/windows10
and press Update now. it will download something for you and you can use it to update to the latest version.
if it doesn't work for any reason, use the media creation tool to make an ISO file of latest Windows 10, then either perform an in-place upgrade or a clean install if you want.
- But when I check for updates, it shows that there is none to update.
Lydia - Thank you,
you are using version 1909. the first part of that number [19] refers to year 2019 and the second part of that number [09] refers to the month [around September (2nd half)]
the newest version of Windows 10 is 20H2, which was released the second half of 2020.
you can update using Windows update or use the update tool from here:
https://www.microsoft.com/en-us/software-download/windows10
