Forum Discussion
misakihuy
Feb 28, 2023Copper Contributor
I've turned on two-step verification, but my phone got stolen
i lost my phone and it's have 2FA code in google authenticator in there. Now when i login to my account. When i login to my account, it's require me to type in the 2fa code. It doesn't have option ...
Matthias_VDB
Feb 28, 2023Iron Contributor
Hi,
Some options,
- Recover e-mail (But this wasn't possible)
- A trusted device
- still logged on somewhere
- if it is business account, your admin can trigger for you to re-register (SSPR)
- Maybe you have configured recovery questions?
- an old phone where you had authenticator configured.
- SMS or voice as authentication (SIM card can be recovered from your operator)
Don't think I know about any other option... Even Microsoft support will require one of those things I guess...