Need a way to cancel a virtual appointment
We use MS Bookings API to create virtual appointments. A customer schedules an appointment using our mobile app. Our representative receives an email notification with a link to join the appointment via MS Teams, while the customer does it via our app. I am trying to figure out how to allow the representative to cancel the appointment. I would like to provide a link for cancellation in the email notification, so the representative would not need to go to the MS bookings calendar. How can this be done?
Service not available on scheduled day
Hi All, I created a service availability only on 2 days: on 4 March and 25 March on the Service page. However, when checking the booking calendar, both days are greyed out as not available for booking. Staff is assigned and available during business hours on those days. Can you advise? This is my service availability setting: (same for 25 March) This is what I am seeing on the booking calendar: What is going on? Many thanks for the help in advance KBO
1:1 services issue via bookings page
I am looking to create a calendar that any colleague can review available mentor (1:1) sessions and book in when available. However, i want the availability to be defined by appointments we create, not set availability in someones calendar. I did the following: Created bookings page Created a service; with max attendance of 1; online meeting Assigned myself as the staff click on service; book appointment, and select a few available slots However, when i then view the booking page, there is no slot availability left for a 'customer' to book on so does not show on the booking page. I therefore did the same as above, but with max attendance of 2. This was now visible on the bookings page, but 2 customers could book on, which is not what i want, as just want 1:1 sessions. How can you get the 1:1 meeting set up via a service, by booking appointments at specific slots of our choosing, and having it available for customers to view and for 1 to book on?Conference room Booking Using Microsoft Bookings?
We currently have 3 conference rooms in our office, and we are managing their bookings manually on papers. We want to switch to Microsoft Bookings to Streamline this Process. how can we setup Microsoft Bookings so that anyone can check the availability of the Conference rooms, see which slot is booked or free, and make their own bookings Accordingly. Note : Currently We use business premium license
Customer adding multiple attendees emails for invite
I'm trying to set up an option for the customer theirself be able to add more people to the same meeting using the booking page. At this moment, I can only allow one email field to be filled. Is it possible for the customer to add more e-mail addresses for the invite using the booking page?
Appointments not appearing in the calendar
I have just created a new service of 55 minute appointments. When I book appointments, they appear under the Service as "1 out of 3 seats booked" etc, however they do not show on the calendars. I have checked the Service Calendar, the Staff Calendar and the overall Calendar with all filters removed, and there are no appointments anywhere. What could be going wrong here?Can't amend staff hours
I used the Bookable When Staff are Free option on my Services and I now need to change the hours some of my staff work. When I go to edit their hours, I click on Save and the circle whirls around, however when I go back in, the change has not been applied. Are there restrictions on editing staff details if bookings have already been made?
