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Gabriel_Valdez
MicrosoftJoined 9 years ago
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Re: Bookings on Education tenant? Can we use it?
Hi Markus, It's great to see customers wanting to use our products! We plan to bring Bookings to EDU customers in the near future but don't have a timeline to share yet. Regarding your first question, I will guess you mean you can use it through the direct path URL. We recommend to not use this link to access Bookings, as it is an unsupported path to the service. We are working to address this, at which point unsupported subscriptions will no longer have access to the app or any associated data. Thanks! Gabriel.Re: Pick from list of Bookings sites
Hi Anne - Thanks for your question! The only way for a user to go back to previously created booking pages is for them to click on "Open" in the Home page under the drop down menu in the name of the booking page. Once they do that, they can search for their booking pages in a pop-up window. Hope this helps! Gabriel.Re: Bookings management reports or ability to extract data
Hi Jan - Thanks for your interest in Bookings and your question. Bookings has limited capabilities for reporting, and does it only on a rolling 30 days for the entire business not per staff member. We are working to make our reporting better and you can support this idea in UserVoice by upvoting it. Thanks!Re: Bookings URL
Hi Leslie, Thanks for your questions! Let me try to answer them. 1. I would recommend that you create a new booking page with the updated name. This is the easiest way, and since you can create as many booking pages as you want, there is no extra cost. 2. Yes. You can create a booking page for each of your staff members and each would have its own URL. Just click on the drop down menu next to your booking page and you'll see an option for "new". Remember the name you enter when you create the new booking will be in the URL. Once you create it, if your staff members are in Office 365, you can add them as administrators and they can manage it, or if you want to manage it, just add them as viewers. If they are not in Office 365, then add them with a free Outlook.com account and set them as "guest". Hope this helps! Gabriel.Re: Setting reservation limits per service
Hello, Thanks for your question. Bookings currently doesn't have group reservations as an option but we are working on it. You can vote for it in our UserVoice channel. While we are working on that, there is a workaround for this, although it requires multiple steps. For each time slot for your classes you would create 12 staff members (you can use free Outlook.com accounts for those staff members) and assign them to the class (or service), so that once all 12 are booked, no one else can register for that class. Each staff member could be named: Seat 1, Seat 2, etc. I hope this helps!Re: Bookings not recognising Free/Busy time
Hi REDzero5 - Sorry you are having issues. Could you please confirm a couple of things? 1. You are one of staff members selected to be able to perform the services - This means that when you go to "Services", in the "Assigned staff" your name is there. 2. Your Office 365 account you use in Outlook and the account used to access Bookings are the same 3. In "Staff", when you edit your name/user, the box for "Events on Office calendar affect availability" Looking forward to hearing from you. Thanks!Re: Microsoft Bookings for small holiday accommodations businesses
Hi Chris - Thanks for your feedback! For now, we are not looking at being able to have more than one service booked at the same time but we have enabled "Custom fields" where you can ask your customer to submit specific information about their booking and you can make it so that they can't complete the booking without submitting that info. I hope that helps with your scenario for now. Thanks!Re: Can Bookings limit appointments to a date range?
Hi Steve, Yes, you can create as many Bookings pages as you want/need. From the Bookings page, click on the down facing arrow next to your calendar name (i'm attaching a screenshot for reference). You can see that there is the option to "Open" or "New". With new, you will be able to create another calendar completely independent from the one you already have. The "Open" option gives you a window that allows you to search for previosuly created calendars in your tenant (you can see all the calendars but will only be able to open the ones you manage or have been added to). Hope this helps!Re: MS Bookings suggestions for setup for two levels of client
Hi Steve, Thanks for your question! This should be a fairly easy set up, let me ask you a couple of questions first: 1. How many beauticians do you have? And do they need to be selected by name? (I.e. Do you need the person booking the service to know which beautician they are booking?) 2. Do you have one person managing the appointments for your business? Or each beautician manages its own time? (i.e. Is the manager assigning appointments to beauticians? Or do you need to have each beautician set up their time and availability?) 3. Do your beauticians have an Office 365 license in your organization? 4. Are the attendees/models external customers who book the beauticians' services? I.e. They go online or call in to set an appointment? Once you share that info I should be able to help you set up. Thanks! Gabriel.Re: Can Bookings limit appointments to a date range?
Hi there! There are no controls to do this inside Bookings but there are workarounds for this. It depends on how you have your reservation page set up. The easiest way I would recommend would be to create an "Offer" Bookings page. This allows you to create one Bookings calendar only for that event, and then you can block the times/days that do not work for you. You will have to manually block (using Time-off) after the day your offer is available, since Time-off blocks the staff member's calendar, I would recommend using a free Outlook.com account to set up that staff member. Let me know if this helps, I am happy to explain in more detail if needed. Thanks!Re: Bookings for Education?
Hi Jason, Thanks for your interest in Bookings! We are currently working to bring Bookings to our education licenses. Our public Office roadmap has it as "in development". We hope it will start rolling out in the next couple of months. Do you know what Office for education license do you manage? Thanks!Re: Last day of the month Bookings problem
Hi Damien, Could you please confirm the below is what is happening to you? We tried again with another approach and was able to make Bookings think it was the end of the month (I tried with 29 th Sep, 30 th Sep and 1 st Oct). In the case of Sep 30 th , I see a peculiar problem and what happens is that based on their scheduling policy settings we end up showing Oct 1 st as the first available date to book instead of the Sep 30 th even though there are bookable timeslots available for that date. Can you confirm with them if that is the issue they are experiencing? Thanks!
