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jmj1
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Joined 12 days ago
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Re: Lost in Employment Verification
Thanks for responding, but we did exactly that. We provided a domain invoice (Cloudflare) including: Domain name Exact company name My name Exact company address Dated within 12 months We then escalated but the ticket received go-away type responses and then was closed. Should we open another ticket? Does anyone know what else we should do here or what we're missing?16Views0likes0CommentsEmployment verification problem
Although we've sent a Cloudflare domain renewal invoice with: Domain name Exact company name Exact address My within 12 months I can't get past this employment verification step. I've tried "Fix Now" and exhausted that, and support thread provided no help. What should I do?Lost in Employment Verification
Long story short: Our app needs to connect to Bing Ads API via OAuth. The OAuth UI tells us to get verified as a publisher. We follow the steps to do that and I find myself in some strange situation where at Employment Verification step there is no way to proceed nor any way to get any answers. It's not even clear to me if we really need to do this verification, since the app seems to work fine without. We've provided a domain invoice (Cloudflare) including: Domain name Exact company name My name Exact company address Dated within 12 months I have used "Fix Now" (exhausted my goes at that), and I've then been back and forth with a real person (who seems to only send half filled out email templates) for the past weeks too. The last time I tried to do the ultimate helpful email with all the info laid out in the most obvious and clear way possible with 3 email attachments with all the requested info and more, I wait a week and I get back: Issues with employment verification rejection a... - TrackingID#2501140040006597 Anjali S 04:49 (4 hours ago) to me Dear , This application is insufficient for the requirements of the program. Thank you, Vetting Operations Support I never received any further information or assistance in any of the prior emails, I'm 100% in the dark. Can anyone help me with these questions? Do I need to be a verified publisher for my use case? I just don't want an "unverified" to show on OAuth consent screen. What exactly is employment verification and what is the magic formula to get past this step. Why can a $3.3T market cap company not manage to provide basic customer service and communication. Thanks for reading and really hope I can get some help. John.42Views0likes2Comments
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