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mcrwvr
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Joined 25 days ago
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Re: Microsoft Teams Direct routing and external contacts
Hi TristanDev, Thanks for the information. This sounds rather logical. I am just not entirely convinced why it doeswork on the iOS Application and on the YeaLink devices. You have an idea what the reasoning behind this might be ?10Views0likes0CommentsMicrosoft Teams Direct routing and external contacts
When external contacts are added or synced they are shown as telephone numbers instead of the name associated with it. Amongst others this is the case under quick dial. If you go to recent calls it's shown as the name. Tested on an xcover totally locked down, teams in a work profile on another android device. This is not the case on an iPhone SE 3 with company portal with teams. There under quick dials and contacts it's shown as the name of the external contacts. As you might imagine this is going to pose quite the hassle to our users that have to call with non organisation external contacts. Please advice :-)
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