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wchucgf
Copper Contributor
Joined 3 years ago
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Salesforce agent copilot chat window - how to implement?
check out this "agent copilot" chat window inside of salesforce: i got this screenshot from our Microsoft sme - but in turn i have yet to receive any step-by-step on how to enable this in our salesforce cloud or if this agent copilot chat window is even possible? as there is no Microsoft article i can find describing this. even talked to the SME that gave the screenshot and all she sent was article on how to setup copilot sales in outlook and teams. so i ask this community - have you seen this salesforce copilot chat window and how do you implement this??new users cannot sign into salesforce - power platform error
https://learn.microsoft.com/en-us/troubleshoot/sales-copilot/setup-installation-and-sign-in/first-user-cant-create-trial-environment?context=%2Fmicrosoft-sales-copilot%2Fcontext%2Fsales-copilot-context so as per article we already have a few users on sales copilot working fine. The power platform trial environment was create by first user, its there "msdyn_viva". new users that were added with licenses cant login to salesforce - it gives error saying it cant create the trial power platform environment. - they are not suppose to be creating a new environment, its already there we have users using sales copilot fine for last 2 months.. why is it that these net new users are attempting to create a new power platform during sign in? the only change was Microsoft change our license to be displayed as "DO NOT USE - Microsoft Sales Copilot"...why would Microsoftput this in the licenses name; there is no other changes in our environment..
