Staff is friendly. Maybe even too friendly. Spent a long time in there! I didn't realize this is a coop. There are some perks to becoming a member like coupons, annual sales, dividend payout, etc.
Knowledgeable staff who REALLY know what they are talking about. I got some awesome help from Kelly and she set me on the right path for a rain jacket.
They don't offer tent pole repair services anymore but members can get a deal on tent rentals. No charge for pick up and drop off days. Great when you're in a bind with a broken tent pole!
REI is open with limited capacity. In order to ensure the health and safety of both employees and customers, you can expect all REI employees to wear a mask. We are also requiring all customers to wear face coverings while in REI stores, and disposable face-coverings will be provided...