Best in Garden Furniture Shop

16 minutes ago

Total scammers and liars, stay away from this company. 02/01/2025 we bought a Borniak INOX BBQ Smoker 70 TIMER from with Cold Smoke Adaptor from this company, which they promised to deliver within 3-5 days (and not 3-5 working days). When this time passed and we did not receive any news from them about the planned delivery, my husband called them and asked what is happening with our purchase, to which we received the answer that the Cold Smoke Adapter is not in store, but they have ordered it and it will be delivered the next day receive and after that they send out our purchase. So it continued with empty promises and lies until yesterday, when we finally received our purchase. For which they also warn us only in the late afternoon of 13/01 that the delivery will take place the next day, which is absolutely absurd and unacceptable, since they already knew about the delivery from 10/01. Much to our surprise, when we opened the package, it turned out that there was neither installation instructions nor Cold Smoke Adaptor, which is why the delivery of our purchase was so delayed, according to them. To be honest, we feel so cheated and disappointed in this company's work that we don't know what to do next. I cannot understand how with the kind of customer service culture that this company has, it is possible to receive the awards for successful business that they are so proud of on their website. This morning, when my husband called again and tried to explain the situation, he received the answer that they don't care, if we are not satisfied with something, we can write an e-mail and complain if we want.

28 minutes ago

JU

Great company to deal with. Very helpful lots of choices. Great prices. Very well packaged. So many gifts to choose from. Highly recommend this company 10*+++

19 minutes ago

I came in over the weekend looking at dining room furniture. A young lad called Joe at the Northampton store was very helpful!

An hour ago

VH

Fast delivery and well packaged. Would definitely order from them again. Top quality products

41 minutes ago

SS

We ordered a dining table, and they promised delivery would be just before Christmas. However, it did not arrive. After calling them, they said it would arrive just before New Year, but this was another lie. We are deeply disappointed and, in fact, disgusted by how they continue to lie. Their actions ruined both our Christmas and New Year celebrations. Not even an apology was offered.

10 minutes ago

PA

Said product was 'selling out fast' which was a lie... about a month on they still have stock and they've dropped the price! Quality not as expected for the price. Charged me £40 for delivery (as it included assembly) assembly involved removing it from the box!

14 minutes ago

BT

Ordered composite fencing in mid November after being told delivery would be 5-12 working days after two weeks of no update I contacted customer service to be told I am scheduled for delivery in early January. Had to call again in January just to get confirmation of delivery. Although not installed yet it appears a good quality product

2 hours ago

MC

Easy to order, fast delivery well packaged . The plates are a beautiful rich colour and obviously hand made but lovely quality

2 hours ago

PS

Ordered a skinny cupboard, which took approx 4 weeks to be delivered. Unfortunately it was damaged. Communication was very good with the company for a return collection. After a few days another cupboard was delivered, which appeared to have the same damage ! Again communication was good for return/collection. Third time lucky. Quite frustrating as ordered in November to get in before Christmas! But to be fair they did sort it out, with no arguing/blaming and I had the 3rd delivery just before Christmas. So all hood in the end .

18 minutes ago

GF

Easy to navigate website. I found what I was looking for very quickly. Lots of choice for dumbbells. Variety of options for payment and quick and easy through the checkout.