Best in Painter

Updated 17 hours ago

HE

Least professional paint job I have ever seen by a professional. Not sure the painter knew how to use masking tape - he half painted over all my hardware and painted some doors shut - did not even open them to paint the whole door. There were insufficient coats and then when he bought more paint he chose a totally different white instead of the white we had been using. He came back to fix some things but the colour still look uneven and he used the wrong paint on the doors - it is already chipping off 2 weeks later. He also left stains on my brand new polished floor. I will need to spend another few thousand getting another painter to fix his work. I would not recommend this service.

7 hours ago

KA

I need to start off saying I HATE to have to do this but it must be known to others. I followed her for over a year on Instagram after losing my soul dog & always loved & admired her work. I subscribe to her emails so when I saw she was having a Black Friday sale I decided to purchase her 2 books “pocket full of grief” & “time doesn’t heal everything” on 11/21/24. I am in the US so I figured I’d give her a couple of weeks for the shipping email. I never received it so I emailed her 12/17/24, 12/26/24, 12/31/24 & Instagram messaged 12/29/24 with no response. These are premade books, we aren’t talking a custom painting. It was really frustrating seeing her continuing send out emails & to post on Instagram & stories saying shes going through her emails but never giving me a response. She took my money & just assumed I was going to disappear. I reported my payment to PayPal & luckily got my money back but I still feel like my grief was taken advantage of. I had no idea she was like this but after googling her it seems to be a big problem. I am a very understanding person, if she needed more than 6 weeks to throw something in the mail I would have waited but the no communication was unacceptable especially when you take peoples money. I’m disappointed in you Jess, you of all people shouldn’t be playing with people grieving. You are the one that made this a business & put your products out there to buy, you have a responsibility to follow through with that. Stop deleting peoples comments on Instagram asking where their orders are & hiding the fact that you take peoples money & don’t follow through with the product!

2 days ago

AM

We contacted Esley to paint a photo of our puppy Hugo who we recently had to put down due to illness, we couldn’t have picked anyone better. Esley asked for a photo of Hugo and has captured every detail from the photo in her painting and we couldn’t be happier with the end result. Everything was easy and straightforward from sending a photo over paying and collecting, we will be asking Esley to paint another portrait in the future.

4 days ago

AG

Great item, speedy delivery, thanks

2 days ago

AD

Had an annual boiler check today, and I’m extremely pleased with the service. The engineer was professional, thorough, and took the time to answer all my questions. He also shared several useful tips for maintaining the boiler, which I really appreciated. Highly recommended!

Updated 5 days ago

I was very upset and disappointed in what, unfortunately, was a case of fraud. It remains unclear whether this was done with or without the complicity of Handy Squad or whether it was one of the tradespersons who has "gone rogue". Read on to find out more... I'm an overseas landlord who needed someone to urgently do two simple things to a london flat - (1) replace an extractor fan in the bathroom and (2) replace the light and change the pull chord to a switch with added trunking. My normal tradespeople were all busy, and Handy Squad looked like they could do this. A quote was given for 1.5 hours work which seemed reasonable. I agreed. Paid upfront, with the only request being (a) to be contacted in vivo if the labour costs would escalate and (b) be contacted after the job was finished and for photos to be sent. Around 4 days after the job was finished, I suddenly received an invoice for around double the amount that had been agreed. I didn't even know the job had been done, as no one contacted me, and no photos had been sent. I was being charged for replacement parts (but no invoice/receipt given) and parking (was very expensive, but no receipt given) and allegedly, the tradesperson was there for much longer than agreed. It all sounded a bit dodgy, and I requested the documentation - the man at the end of the phone was rather aggressive to me, unnecessarily so. and seemed irked by my (very reasonable) request. I think the hope was that I'd just shut up and pay and ask no questions. Some days later, an invoice was produced - which looked fake - the VAT amount was wrong (who does that?), and no VAT number was given, no company name, no details, etc. It also made no sense, as it listed the exact parts needed, but allegedly, the tradesperson never left the property to get any new parts. A Parking "receipt" which was a screenshot of a Google Pay from his phone - was inaccurate and didn't represent the actual costs for meters in the area, and the nail in the coffin was the photos taken of the old "parts" he replaced seemed to not be the same parts that were in the property, and the photos seemed were taken from someone else house! So, we investigated. The tenant attested that the tradesperson was not there longer than 90 minutes. At this point, Handy Squad conceded that this had been wrongfully charged but refused to concede any other errors: "Our tradesman may get labour time wrong on occasions, but we would not ever invoice and charge for materials that were never used." So we looked closely and then found that the extractor had not, in fact, been changed at all, it simply wiped clean and put back with no improvement to the original fault. We took photos of this and got another tradesperson to confirm -we also found that the work on the light hadn't been done at all. In other words- the tradesperson must have spent ten minutes doing a job, sat in the bathroom for an hour or so longer, tried to charge for two and did nothing that was agreed. AND CHARGED AS IF THEY HAD. We presented all the evidence to HandySqaud, who, at this point, agreed with our findings but said their tradesperson had "misinformed" them. HandySquad offered to send someone else, but I declined (once bitten by fraud..), and they offered a full refund, which I accepted. But at no point did they get back to me about the fact that fraud had been committed; at no point did they tell me that they would stop using this tradesperson, and at no point did they raise this or escalate it as a complaint. The question is this : is this a rotten apple, or is it a more systemic attempt to rip off customers, using awful tactics that many unsuspecting people might not catch on to? If it's just a rogue employee, then why not assure me that they won't be using his services again? Without these assurances, it's hard to have faith in their integrity, and it's surely one for Trading Standards to look into in more detail. My only message to anyone wanting to use them is to be highly cautious and look for these telltale signs ...! And if you've had similar experiences to get in touch with Trading Standards.

6 days ago

MD

Really great service and results. Following my daughters re-vamp of her fitted kitchen, I was impressed by the service professionalism and results from the Castling team. I employed them to deliver, hopefully, the same service and results in my bedroom with a wall of fitted wardrobes - and they succeeded. Support from them in a bold - for me - step change in strong colour delivered exactly what I had perceived and it looks great. excellent trade skills, I am very pleased.

23 Dec 2024

PO

⭐⭐⭐⭐⭐ I recently had the pleasure of working with Dale Saunders Plumbing, and I couldn't be happier with the service I received! From the moment I called, the team was friendly and professional, making the whole process smooth and stress-free. Dale himself was punctual and incredibly knowledgeable, quickly diagnosing and fixing the issue with my plumbing. What really stood out was how respectful they were of my home, ensuring everything was left clean and tidy. Plus, the pricing was fair and transparent, with no hidden surprises. It's clear that customer satisfaction is a top priority for them. I highly recommend Dale Saunders Plumbing to anyone in need of reliable and efficient plumbing services. They’ve definitely earned my trust and future business!

23 Dec 2024

SN

Billy Renovation painted two rooms including ceilings, window sills and woodwork. There were some fairly substantial cracks in the walls which were filled and sanded beforehand. We are very happy with the outcome and would recommend to anyone

24 Dec 2024

RJ

Had Michael back to my house a short while ago, this time to emulsion paint the ceilings and walls to the hall, stairs and landing. Michael as ever arrived on both the day and time we had agreed. He began by explaining what work he was going to do and it's sequence. Michael spent a lot of time meticulously covering the flooring and carpets as well as the areas of paintwork which he wasn't painting. His preparation is thorough with sanding and filling as required. Even though he sanded all of the walls he is able to do this without creating any dust. The finish of the painting was excellent. Michael even constructed a platform out of plywood on which to place his ladder so that he could access the high junction between the ceiling and walls over the stairwell for "cutting in"between the two surfaces. All in all a good job well done and I wouldn't hesitate to recommend Michael to anyone.