American Chairs Reviews

1,024  Excellent
TrustScore 5 out of 5

4.9

In the Home Furniture Shop category

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Reviews4.9

1,024 total


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Rated 5 out of 5 stars

It finally happened…

It had been a couple years since I had bought my stools. They were never opened since I was waiting for my dining room to be redone. Finally it happened, but when I opened one box I was sent 2 bottoms. No questions asked. They sent me a whole new bottom. I was so happy to finally have my dining room completed!

Date of experience: 06 December 2024

Reply from American Chairs

Thank you so much for your great review and your order! Sorry about the mixup with the base but really happy we could make it right after 4 years :-) If you need anything, just let us know. Happy 2025!!


Rated 5 out of 5 stars

Excellent quality and service

Quality product, excellent service. I bought these chairs 12 years ago. Currently needed more. They found my original order and made me another set and delivered them on time.

Date of experience: 06 December 2024

Reply from American Chairs

Thank you so so much for your kind words and continuing business! We really appreciate it. If you need anything, just reach out. Have a great day and Happy New Year :-)


Rated 5 out of 5 stars

Quality of chairs and table very…

Quality of chairs and table very strong. comfortable and durable. Packaging very good too. Worth the money.

Date of experience: 26 December 2024

Reply from American Chairs

Thank you very much for your kind review and your business! We really appreciate it. If you have any questions or concerns, please let us know. Have a great day and happy 2025 :-)


Rated 5 out of 5 stars

The Vinyl bar stools are so comfy!

Ordered 4 vinyl bar stools, counter height, in the color Floridian red, which actually when they got here is more of a red, which is what I wanted. They look absolutely beautiful in my space, and I get wonderful comments on them! I sat for the first time on them today to have a meal, and they were more comfortable than my dining room chairs!!

Date of experience: 07 November 2024

Reply from American Chairs

So so happy to read this great review - thank you very much! We hope you enjoy them for many years to come. If you have any questions or concerns just reach out. Have a great day :-)


Rated 5 out of 5 stars

Delivery of my order was even faster…

Delivery of my order was even faster than I expected. The quality of the product is quite good, which is important as I am a big person.

Date of experience: 04 December 2024

Reply from American Chairs

Thank you very much for your great review and your business! We very much appreciate you. If you have any questions or concerns, please reach out. Have a great day :-)


Rated 5 out of 5 stars

Repeat Customer!

We bought these chairs 12 years ago and liked them so much we just bought another 4! Brad found our original order and was able to do the same 4! He was friendly and helpful! The chairs arrived on time. They are comfy, durable, stylish and even work in our modern kitchen! Thanks Brad!

Date of experience: 10 December 2024

Reply from American Chairs

Thank you so so much for your continued business and great review! We appreciate you. If you have any questions or concerns, please reach out at any time. Have a great day and thank you again :-)


Rated 5 out of 5 stars

Great purchase

Excited to have my American Chairs table and chairs. They look great in my remodeled kitchen. Will enjoy them for years. Thanks Brad!

Date of experience: 27 November 2024

Reply from American Chairs

Thanks so much for your order and kind review! We really appreciate you. So glad to know you are happy with everything. If you have any questions or concerns, just reach out. Have a great day :-)


Rated 5 out of 5 stars

Very high quality products

Very high quality products, with a multitude of options to really personalize your space. I’m a huge fan of this company and a repeat customer. You can’t go wrong with American Chairs if you need customized tables, booths, stools, or chairs. 10/10

Date of experience: 14 October 2024

Reply from American Chairs

Thank you so much for your continued business and great review! Customers like you are why we are in business :-) If you have any questions or concerns, please reach out. Have a great day!


Rated 5 out of 5 stars

I drove Brad crazy requesting samples…

I drove Brad crazy requesting samples and studied the different options for months before buying. It arrived today and was packaged well - no damage. I love the table and chairs. Both are quality, well made products that will outlast me. If you are considering buying one, the staff are patient and very helpful. You will be well pleased. I will post photos in the future.

Date of experience: 24 October 2024

Reply from American Chairs

Thank you so so much for your order and your kind review! It is our pleasure to send samples so you know exactly what you are getting :-) We are very happy you are a satisfied customer. If you have any questions or concerns, just reach out. Have a wonderful weekend!!


Rated 5 out of 5 stars

Two Gorgeous Classic Chairs

I ordered two classic ice-cream parlor chairs to go with an antique enamel-top table. They are beautiful, well-made and arrived promptly. I am a repeat customer- ordered a set of 6 custom-made counter chairs in the past which are also wonderful- 10 years old, used every day and still in great shape. I can't say enough about this company and highly recommend American Chairs. Thank you so much.

Date of experience: 14 October 2024

Reply from American Chairs

Thank you so so much for your kind words and continued business! Customers like you are the reason we are celebrating our 23rd year of selling online. If you need anything, just reach out. Have a great day :-)


Rated 5 out of 5 stars

Made in the USA

I’ve been wanting furniture from this business for years. Finally, for my birthday I gifted myself Floridian yellow vinyl counter stools. They are even better looking in person than the photo on the website.

Besides all that, customer service was excellent and prompt. I spoke to Brad several times throughout my ordering and afterward when I received them. He answered all of my questions and even assisted in assembly via email.

Couldn’t ask for a better birthday present and I love supporting small and local businesses, especially products made in the USA, like this company does.

Date of experience: 09 October 2024

Reply from American Chairs

Happy Birthday!! Thank you so much for your great feedback and for your order! We really appreciate your business and your kind words. If you need anything, just reach out. Have a fantastic day :-)


Rated 5 out of 5 stars

After ordering and receiving 4 counter…

After ordering and receiving 4 counter height chairs, they were not going to fit my kitchen table as hoped. American Chairs followed up with me in a timely manner and offered to allow me to return the chairs if I was not completely satisfied. This was a huge relief and I am most appreciative!

Date of experience: 15 October 2024

Reply from American Chairs

Thank you for your order and your kind words. So glad we could work this out and make you happy. If you need anything, just let us know. Have a nice weekend :-)


Rated 5 out of 5 stars

The chair is wonderful quality

The chair is wonderful quality! Very well made & comfortable! It arrived very quickly which was very helpful.

Date of experience: 07 November 2024

Reply from American Chairs

So glad you love it! Thank you very much for your order and for your feedback. If you have any questions, just reach out. Have a great day and Happy Holidays :-)


Rated 5 out of 5 stars

Lovely chair!

Lovely chair and exactly what I needed to complete my red oval 50s diner set with only 3 seats. An accent to the 50s oversized style, the crackle ice vinyl is a special sister (not twin) to the set, with its added comfortable seat and sleeker design

Date of experience: 23 September 2024

Reply from American Chairs

Thank you very much for your kind words and for your order!! We are so happy that you are happy with everything :-) If you have any questions or concerns, just reach out. Have a wonderful day!


Rated 5 out of 5 stars

Satisfied customer

So far, everything that I've ordered is exactly what I was.expecting, no surprises. The table and chairs look and feel great. Customer service is a real person who is attentive, knowledgeable and honest. I think they are a great company and make a great product. Looking forward to doing business with them again.

Date of experience: 07 October 2024

Reply from American Chairs

Thank you so so much for your great review and for your business! We really appreciate you. If you have any questions or concerns, just reach out. Have a great day :-)


Rated 5 out of 5 stars

Great quality

Great quality, beauty, and excellent customer service! I love my chairs! Exactly what I wanted!

Date of experience: 05 November 2024

Reply from American Chairs

Thank you so much for your business and for your great review. If you have the time we would love to see some photos of it all set up in your space. And if you have any questions or concerns, just reach out. Have a great day :-)


Rated 5 out of 5 stars

receipt and recovery

First i received my order within 2 weeks(much faster than promised)
although there was damage to part of the frame the seat was fine i then called to report the damage and promptly received a replacement frame 2 days later. Everyone was very nice
Not only do i love the product , i appreciated the prompt and courteous service as well

Date of experience: 05 August 2024

Reply from American Chairs

Thank you so much for your feedback and your order! We really appreciate your business. We are so glad we were able to give you a great experience and sorry again about the damage. That kind of stuff happens but we always make sure to rectify it ASAP. Have a great day!


Rated 5 out of 5 stars

Order lost

My order was sent back by courier as not able to deliver. A serious error as my address has not changed in years. American Chairs found my table and chairs. They ensured the order was delivered to proper address. With two countries involved no easy task.

Date of experience: 30 July 2024

Reply from American Chairs

We love our Canadian customers! Sorry for the hassle on this shipment but glad we got it worked out in short order, and you are happy with everything. Thank you for your business! if you need anything just reach out. Have a great day!


Rated 4 out of 5 stars

Great quality, very happy.

Ordering was easy. I even forgot to give the specific height, and was contacted nearly immediately so they could get my chair out the door fast! The quality of the chair is great. I'd certainly buy from American Chairs again! Only 4 stars because two bolts were missing in my order. They sent me replacements, but I needed the chair that weekend (before the replacements arrived), so I had to take a trip to the store to buy what I needed to be able to use the chair.

Date of experience: 07 August 2024

Reply from American Chairs

Thank you so much for your order and your great review! I am sorry for the hassle with the bolts. We didn't realize you had to go out and buy your own while ours were on the way to you. We are happy to refund the cost involved with purchasing those. Please contact us for that. Otherwise we are so happy to hear you love everything and you would come back to American Chairs for another order. Have a great day :-)


Rated 5 out of 5 stars

I love my new chairs!

I love my new chairs! They surround my fetching 1950’s table with the same gray marbling that I chose for the chair piping. They are sturdy, beautiful and exactly what I wanted! I appreciated the great selection of colors/patterns from which to choose. So nice to know that American Chairs is out there to supply the quality that I require! I really liked the option to double the seat thickness! My custom order of six chairs was received within a few weeks! I also really liked the packaging that you used. I am a devout recycler, and there was absolutely no waste, no non-environmental tape to remove. I had the boxes broken down and ready to recycle in no time.

Date of experience: 01 August 2024

Reply from American Chairs

Thank you so much for your great review and your order! We are so happy that YOU are happy. We would love to see a few pics of our chairs with your awesome table. And thank you for mentioning the packaging - we take a lot of time and effort to pack these up in an efficient way. We do our best to reduce waste wherever we can - it saves money us and the customer, and it is better for the environment. Win win :-)