Blackmore IT Reviews

Very efficient and speedy delivery. Responsive when unsure about what monitor to buy for pc bought. Thank you.

Date of experience: 19 December 2024

Laptop exactly as advertised. Good Value. Fast delivery.Very happy.

Date of experience: 23 December 2024

I bought a computer, had a minor issue, spoke with a real person on the phone, laptop was returned (cost covered by Blackmore) refund processed. Despite issue with machine, I was impressed by Blackmore so I bought another laptop, it was as described perfect working condition, great value

Date of experience: 11 November 2024

The pc received was in excellent condition, exactly as described and at a great price. Delivery was made within 3 days, despite it being the week before Christmas.

Date of experience: 16 December 2024

the refurbished laptop I bought from Blackmore IT is good and has come up to my expectations. I would definitely recommend this seller.

Date of experience: 16 December 2024

The process of ordering and product received we great and really good value!
We had some trouble receiving a copy of our invoice but the team were helpful and continued try until it reached us. Would definitely use Blackmore IT again.

Date of experience: 27 November 2024

It was very easy to order via their website and to add any enhancements that I might need (e.g. extra RAM). It was also delivered remarkably quickly. I would definitely use them again in the future.

Date of experience: 09 December 2024

The refurbed laptop works well, arrive quickly and is in good condition

Date of experience: 16 December 2024

4.12.24: 2nd faulty software issue laptop purchased.
Will return this also for a full refund.
10.12.24: DHL delivery arranged for pick up between 15.40 - 16.40 on Tuesday 10th December. DHL were a no show, no telephone call, explanation or apology from the retailer, whose responsibility it is ensure delivery/collections take place. So, I now await a call in the morning from someone senior to explain.

Date of experience: 08 December 2024

This is the second time I have purchased from Blackmore IT. first was a desktop which is still going strong and this time a b grade laptop I bought for my daughter. I bought a skin for it expecting a few scratches, I was wrong, only one tiny one on the lid that I had to have under a light to see! I booted it up no problem any time I have had to contact them (my problem)they have been quick and helpful there prices are some of the best around in short great

Date of experience: 05 December 2024

Laptop was exactly as described. The business were unable to offer the CPU type that was originally purchased but they were very swift in explaining this and then, quite without prompting, offered an alternative CPU setup and an upgrade on the M.2 SSD as an alternative. The service was great. This is the third time I have purchased from Blackmore and the experience has been great each time.

Date of experience: 28 November 2024

Do not hesitate to buy off this company , the best ive ever dealt with in 25 years outstanding (and there not paying me) rollo

Date of experience: 10 December 2024

Outstandin service from the moment I made contact through to deliver of the desktop. Lots of advice given including how I need not overspend to get the unit I required. Cannot fault these Thanks Daren

Date of experience: 28 November 2024

Good customer service, coupled with excellent value and prompt delivery.
I had a query about possibility of adding cd drive to my order and it was answered clearly and promptly.

Date of experience: 04 December 2024

Good clear advice and guidance from the sales team. Prompt delivery and was well packed. Great prices.

Date of experience: 17 December 2024

Speedy delivery and the laptop is in good working order

Date of experience: 16 December 2024

Sales and customer service answered all my questions in good time which gave me the confidence to buy, what to me, is an expensive laptop (even though it is refurbished and less than half the new cost). It was a B grade, yet it is much better condition than I imagined it would be. Also there don't seem to be any gotcha clauses with the extra warranty I bought - Customer services confirmed I could replace the battery myself if it became necessary and it wouldn't invalidate the warranty. So happy days. I am thrilled with my blisteringly fast Dell XPS :-)

Date of experience: 05 November 2024

Received a damaged laptop. This must have been dropped in the Warehouse, as the packaging is first class. Had no replacement, so was offered a free upgrade replacement, no quibble, no printing of a returns label, the laptops were received and returned by courier, no charge. So the recovery process is also five star.

Date of experience: 06 November 2024

Brilliant service. Very happy with all aspects. We definitely be a returning customer.

Date of experience: 05 December 2024

A very quick time from ordering to dispatch, and at very reasonable prices.
Delivery by DHL was excellent.

Date of experience: 06 December 2024