Borough Kitchen Reviews

7,182  Excellent
TrustScore 5 out of 5

4.9

In the Kitchen supply shop category

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Reviews4.9

7,182 total


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Rated 5 out of 5 stars

Really knowledgeable and helpful…

Really knowledgeable and helpful stafff. I spoke to Sky on the telephone and followed up with an in person visit to the store. On both occasions I received insightful solid advice on my purchase. Will be back. Thank you

Date of experience: 20 December 2024


Rated 5 out of 5 stars

I ordered on line and after 48 hours…

I ordered on line and after 48 hours hadn’t been told when my order would be shipped, so I emailed and had a prompt reply and within 2 days received my order. I would definitely order again from thus company.

Date of experience: 20 December 2024


Rated 5 out of 5 stars

Goods arrived on time

Goods arrived on time, having spoken directly to the company about a payment problem which they quickly resolved . Fantastic product which was finally opened on Christmas Day.
One happy husband.

Date of experience: 15 December 2024


Rated 3 out of 5 stars

Be honest about next day delivery

Ordered specifically because they offered next day delivery…which didn’t happen. So pre Xmas gift was not delivered in time. Product is fabulous, service not so much. Had I known there would be delay I would have had the parcel delivered elsewhere.

Date of experience: 20 December 2024


Rated 5 out of 5 stars

My first order!

This was the first time I had ordered from Borough Kitchen - recommended by my daughter! She was right! I was delighted with the product- a cocktail shaker- and the delivery! I’ll be viewing other products in future!

Date of experience: 17 December 2024


Rated 5 out of 5 stars

Very prompt delivery

Very prompt delivery. I wanted an item which was out of stock and was offered to receive an email when the item was back in stock. Waited 3 days for notification and was therefore able to receive said item in time for Christmas.

Date of experience: 16 December 2024


Rated 5 out of 5 stars

Faultless service

Couldn’t ask for better service - ordered on December 12th and delivered by DPD on December 13th. Thank you Borough Kitchen and DPD

Date of experience: 12 December 2024


Rated 5 out of 5 stars

Super douper store

Great help and super service . Ordered to be delivered arrived the next day! Great shop to wander though … you will always find something for the kitchen

Date of experience: 16 December 2024


Rated 5 out of 5 stars

Applied knife techniques class

Applied knife techniques class - Excellent skills taught with three types of knives. We arrived early and an enthusiastic shop assistant even gave us a summary demo before the class on how to use knives for Chinese style cookery. Very helpful and informative.
The class itself was really well planned and executed. Taught me how to use all the knives and for what. I even learnt about a few basic French cookery skills too. I can now make a whole main course and we ate our results. The group was quite diverse but the trainer chef held us together and in focus without leaving anyone out. Great Christmas present for me. Was fun too!

Date of experience: 16 December 2024


Rated 5 out of 5 stars

Top of the range for Borough Kitchen

I wanted to buy a pancake pan as a present and had decided on the Shaub 28', however, when I finally came to putting in an order I discovered that everyone was out of stock. I then went down the Internet Rabbit Hole and dove past the Usual Suspects until I finally came across Borough Kitchens. Despite giving the impression that this was an exclusive outlet, Borough Kitchen was, in fact, the best deal and so I placed an order.
From that point on Borough Kitchen constantly kept me informed and got the Pancake Pan to me by what seemed to be an impossibly short time.
I am only too happy to give Borough Kitchen a five-star rating and a 'tumbs-up' for their excellent communication and amazing delivery time.
They won't be found at the top of your search, but they certainly deserve to appear at the top amongst all those who have paid to appear there.
Well done.

Date of experience: 10 December 2024


Rated 5 out of 5 stars

Absolutely Amazing Experience

Absolutely Amazing Experience. Lovely staying in particular Anne, very knowledgeable about the products and gadgets. She went out of her way to be of assistance. 5 stars

Date of experience: 14 December 2024


Rated 5 out of 5 stars

Delivered very quickly

We were initially worried about the parcel not arriving before we went away, but Borough Kitchen packed it in no time and DPD delivered it in a couple of days, so we really didn’t need to be concerned. The baking tray is a Christmas present, so we can’t comment on its performance, but it looks like good value for money for a keen cook.

Date of experience: 07 December 2024