Brighton Milk Reviews 448

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Used service for 3 years and was a great experience. Lifestyle meant needed to stop service but can not fault the great service received. Highly recommend and thank you so much for a great experience

Rated 5 out of 5 stars

Jeremy is awesome, nothing is too much trouble, text him the night before for any amendments. He bills in arrears rather than in advance, true old school. It’s such a pleasure to use him as our milkman as he is an independent supplier, an individual rather than a large company that isn’t interested in customers. His customer service is second to none. Highly recommend, five stars service, supply and quality.

Rated 5 out of 5 stars

Brighton milk are a fab local business, with Jerry providing an excellent reliable service. Great mix of products with regular delivery on time. Easy to setup with quick and immediate feedback to any questions. Simple and effective comms by text and/or email to change orders with confidence of immediate updates to next delivery. All round a great service. Thanks Brighton milk!

Rated 5 out of 5 stars

Been a customer of Jerry's for nearly two years now and we can't imagine having a better milkman than Brighton Milk. Besides the milk always being fresh and delicious, we very much appreciate being able to alter our orders via text whenever we'd like, right up to the night before delivery. Couldn't be simpler, and payment is easy as well, just a monthly bank transfer or even via PayPal if you'd like.
If you're in the delivery area, count yourself lucky and place an order!


Company details

  1. Dairy Supplier
  2. Dairy
  3. Dairy Products Shop
  4. Grocery delivery service
  5. Milk delivery service
  6. Online Food Ordering Service

Written by the company

DELIVERING MILK FOR 32 YEARS THE LAST INDEPENDENT MILKMEN IN BRIGHTON Customers Service and satisfaction is our priority We give a personal service, direct contact with your milkman A simple text or phone call to alter your order No remembering login details or parting with your bank and personal information. A local, traditional, community-based business.


Contact info

5.0

Excellent

TrustScore 5 out of 5

448 reviews

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1-star

Rated 5 out of 5 stars

Used service for 3 years and was a…

Used service for 3 years and was a great experience. Lifestyle meant needed to stop service but can not fault the great service received. Highly recommend and thank you so much for a great experience

Date of experience: 07 October 2023

Rated 5 out of 5 stars

Brighton Milk is fantastic

Brighton Milk is a brilliant and reliable service, really flexible, you can text Jerry with an amendment to your order the day before your delivery, it couldn't be simpler. I sometimes need to put it on hold too, and it's never a problem. Always friendly. Thanks Jerry!

Date of experience: 18 April 2022

Rated 5 out of 5 stars

Top…

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Date of experience: 10 March 2022

Brighton Milk logo

Reply from Brighton Milk

Dear Modern milkman customer,

Thank you for your review. However I think you have reviewed the wrong milk delivery service. We are Brighton Milk, NOT Modern Milkman, non-collection of bottles simply would not happen, customer satisfaction is of utmost importance to us. Brighton Milk customers also have a direct phone number to speak to your own milkman, so if you had a query or problem it could be quickly resolved without needing to post a review. If you live in Brighton we would be happy to accept you as a new customer and if you contact us directly at Jem@brightonmilk.com with your address we will even call and collect Modern Milkman empty bottles. Could you please amend your review and post on the appropriate review page, link below:-
https://uk.trustpilot.com/review/themodernmilkman.co.uk

Update:
Thank you for responding so quickly

Regards, Jerry

Rated 5 out of 5 stars

fantastic

reliable and flexible.friendly and easy to communicate with.A true personal touch.totally recommend

Date of experience: 25 January 2022

Rated 5 out of 5 stars

Everyone needs to go local and bottle up!

I had a very awful experience with Milk & More and finally after having no milk for a week I was recommended Brighton Milk for a more reliable local service, and that is exactly what they have given me.

I do not hear them or see them and I am not constantly being emailed to try a new products by Brighton Milk and always the milk is there magically on the doorstep when I go out and the Milk Box (I have had thefts in the past) is always locked, as instructed.

No hassle paying either, bill is always correct and on time and for such good service I make sure I pay it straight away.

Mick Henry

Date of experience: 02 January 2022

Rated 5 out of 5 stars

Excellent home milk delivery service!

I couldn't be happier with Brighton Milk--they have a great range of products to choose from, the service is reliable, and everyone is very helpful and friendly! Highly recommend for anyone in the greater Brighton area.

Date of experience: 29 December 2021

Rated 5 out of 5 stars
Invited

Always there, always fresh - Brighton Milk

Dependable, flexible and friendly deliveries - Jerry's service leaves nothing to desire from our perspective. Last minute changes possible if you have visitors or plans change. Easy direct debit billing system in place. Perfect!

Date of experience: 26 December 2021

Rated 5 out of 5 stars

Excellent milk!

Got milk? Yes we do.

We’ve been using Brighton Milk for 18 months and they are super convenient, 3 deliveries a week to us and always quick to respond if we want more or less at short notice and since the direct debit option became possible it’s even easier!

Also, there is just something nice about having milk in glass bottles

Date of experience: 19 December 2021

Rated 5 out of 5 stars
Verified

I love Brighton Milk!

I've been using Brighton Milk since this July and couldn't be more happy with the service or the quality of the produce. I love the flexibility of being able to change my order by sending a text up until midnight the night before my delivery, and the monthly bill, sent by email, is sufficiently detailed and always correct. It's great to no longer be adding to the mountain of plastic - recycling glass is so much more sustainable than recycling plastic - and my shopping bags are much lighter too now. I wholeheartedly recommend Brighton Milk!

Date of experience: 18 December 2021

Rated 5 out of 5 stars

Brighton milk are a fab local business

Brighton milk are a fab local business, with Jerry providing an excellent reliable service. Great mix of products with regular delivery on time. Easy to setup with quick and immediate feedback to any questions. Simple and effective comms by text and/or email to change orders with confidence of immediate updates to next delivery. All round a great service. Thanks Brighton milk!

Date of experience: 17 December 2021

Rated 5 out of 5 stars

The cream of the crop.

We had a few missed deliveries and pain in the backside customer service from another milk delivery service and switched to Brighton Milk after a recommendation. So glad we did. They’re reliable, easy to manage orders, make late changes, good value, quality milk (much better than you can buy in the supermarket). I highly recommend them. Thanks Jerry!

Date of experience: 17 December 2021

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