Business Compare Reviews

61  Excellent
TrustScore 5 out of 5

4.8

In the Business insurance company category

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Reviews4.8

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Rated 5 out of 5 stars

Thorough and professional

Andre was polite, informative and professional throughout the process.
The policy terms and restrictions were fully explained to me and the important details of our business were thoroughly explored to ensure the cover we purchased was correct for our business.

Date of experience: 08 January 2025

Reply from Business Compare

Dear Sam,

Thank you for sharing your feedback. We are so pleased to hear that Andreia provided you with a thorough and professional service, ensuring that all policy terms and details were explained clearly. It’s great to know that your business's needs were fully considered to ensure the correct cover.

Yours Sincerely,

Charlie Byrne
BusinessCompare


Rated 5 out of 5 stars

renewed policy over phone as bank…

renewed policy over phone as bank details changed since last year ,very easy ,no problems helpful and polite advisor

Date of experience: 02 January 2025

Reply from Business Compare

Dear Alan,

Thank you for your kind feedback! I’m delighted to hear that you found the process easy and that our advisor was helpful and polite.

Yours Sincerely,

Charlie Byrne
BusinessCompare


Rated 5 out of 5 stars

Amazing Service!

Andreia assisted me with my needs and was very professional. Thank you very much!

Date of experience: 07 January 2025

Reply from Business Compare

Good Afternoon,

Thank you so much for your positive feedback! We are delighted to hear that Andreia was able to assist you effectively and provide a professional service. Your satisfaction is our priority, and we appreciate you taking the time to share your experience.

Yours Sincerely,

Charlie Byrne
BusinessCompare


Rated 5 out of 5 stars

I've been a customer now for a few…

I've been a customer now for a few years and I find this company really easy to work with.

Date of experience: 03 January 2025

Reply from Business Compare

Dear Geoffrey,

Thank you for your continued trust in us. We’re so pleased to hear that you find our service easy to work with. It’s our goal to make the process as smooth and efficient as possible for our customers, and your feedback reassures us that we’re on the right track.

Yours Sincerely,

Charlie Byrne
BusinessCompare


Rated 5 out of 5 stars

Steph checked all the options available…

Steph checked all the options available to me and helped me to choose the best policy's available.
Very friendly and happy, very nearly made spending a lot of money a pleasure.
Happy to recommend this company to anyone looking for insurance.

Date of experience: 11 December 2024

Reply from Business Compare

Dear Paul,

Thank you for your wonderful feedback!

We’re thrilled to hear about your positive experience with Steph. It’s great to know she provided excellent service, guiding you through the options and helping you find the best policy. We’ll be sure to share your kind words with her – she’ll be delighted!

Thank you for recommending us, and if you ever need assistance in the future, don’t hesitate to reach out.

Yours Sincerely,

Charlie Byrne
BusinessCompare


Rated 5 out of 5 stars

The website was very straight forward…

The website was very straight forward and easy to navigate and use. I ended up on the phone with a brilliant chap, very informative and professional. Guided me through the whole process and answered any questions I raised. The email documents arrived quickly, couldn't fault any part of the whole transaction. Would highly recommend the company.

Date of experience: 27 November 2024

Reply from Business Compare

Dear Ian,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you found our website easy to navigate and that the phone experience was informative and professional. It’s great to know that we could assist you throughout the process, and that everything went smoothly from start to finish.

Your recommendation means a lot to us, and if you ever need any further assistance, please don’t hesitate to reach out.

Yours Sincerely,

Charlie Byrne
BusinessCompare


Rated 5 out of 5 stars

Very informative

Very informative, helpful and made things extremely clear. Also Andrea was very easy to talk to and generally a very nice person.

Date of experience: 05 December 2024

Reply from Business Compare

Good Morning!

Thank you for your wonderful feedback! We’re thrilled to hear that Andrea was able to make everything clear and provide helpful service. We’ll be sure to pass along your kind words to her!

Kind regards,
Samuel White
Business Compare


Rated 5 out of 5 stars

Good price and courteous costumer service!

Fast, prompt and professional costumer service offered by the Gentleman that I spoke with(sorry, but I forgot his name).
Also, really good price!
Highly recommend!

Date of experience: 13 November 2024

Reply from Business Compare

Dear Florin,

Thank you very much for your kind review! We’re thrilled to hear that you received fast, professional service and that the price met your expectations. I'll pass on your feedback to the team, and we hope to assist you again in the future.

Yours Sincerely,

Charlie Byrne
BusinessCompare


Rated 5 out of 5 stars

Great service and understanding of my business

Contacted Business Compare via the phone due to the complexity of my business. The call was answered quickly, they were able to understand my business and provided me with a great quote. Documents were produced at a timely manor.

Amazing service.

Date of experience: 03 October 2024

Reply from Business Compare

Good Afternoon,

Thank you for your fantastic feedback! We’re delighted to hear that our team quickly understood the complexities of your business and provided you with a great quote. It’s wonderful to know that you received your documents promptly as well. We appreciate your support!

Yours Sincerely,

Charlie Byrne
BusinessCompare


Rated 5 out of 5 stars

Great quote

Plumbers public liability insurance.
Great quote, cheapest I could find.
Very helpful on the phone, all set up with minimum fuss.
Would highly recommend.

Date of experience: 28 October 2024

Reply from Business Compare

Dear Suzie,

Thank you for sharing such positive feedback! We're delighted that you found our quote competitive and that setting up your public liability insurance was straightforward. It's wonderful to know our team could assist you efficiently over the phone.

Yours Sincerely,

Charlie Byrne
BusinessCompare


Rated 5 out of 5 stars

Great service

I recently used Business Compare for my public liability insurance, and they made the whole process quick and easy. They found me a great deal that fit my needs perfectly. Highly recommend their services!

Date of experience: 26 September 2024

Reply from Business Compare

Dear Stephen,

Thank you for your fantastic review! We’re thrilled to hear that you found our service quick and easy, and that we were able to secure a great deal that perfectly suited your needs. Your recommendation means a lot to us, and we're delighted to have been able to help with your public liability insurance.

Yours Sincerely,

Charlie Byrne
BusinessCompare


Rated 5 out of 5 stars

Good company

I had such a great experience with this company that I thought it was worth taking the time to post a review. The experience was friendly, the person I talked to was so helpful and knowledgeable, and I got a great price. The app is really convenient too. So an easy experience all round.

Date of experience: 02 October 2024

Reply from Business Compare

Dear Amanda,

Thank you for taking the time to leave such a wonderful review! We’re delighted to hear that you had a great experience with our company and found our team friendly and knowledgeable. It’s also fantastic to know that you got a great price and found the app convenient. We're glad we could make the whole process easy for you.

Yours Sincerely,

Charlie Byrne
BusinessCompare


Rated 5 out of 5 stars

Great customer care as always

Always very helpful and provides the best prices and contact is impeccable as I don’t need to chase them for a renewal quote they contact me
Have been with business compare for years and wouldn’t change
Thanks Felix

Date of experience: 22 October 2024

Reply from Business Compare

Dear Leanne,

Thank you for your continued loyalty and for sharing such positive feedback! We're delighted to hear that Felix and the team have provided great customer care and kept your renewal process smooth. We always aim to offer the best service and prices for our customers, and we're grateful for your trust over the years.

Yours Sincerely,

Charlie Byrne
BusinessCompare


Rated 1 out of 5 stars

Absolutely rude customer services

Absolutely rude customer services. Was looking for business insurance comparison & these guys showed up. Will not provide me insurance for my other company as I am associated with a rental company. & keeps ringing me up & saying they cannot provide me insurance & hang up. Won't allow me to talk ( even tho I'm not interested in speaking with them ). PLS STOP CALLING ME AS I AM NOT INTERESTED AS I HAVE ALREADY SORTED IT OUT!!!! PLS stay away by the looks of it looks like a bunch of scammers. & yes my name is Sagar....

Date of experience: 08 April 2019

Reply from Business Compare

Dear Sagar,

I am deeply sorry to hear about your frustrating experience. This is certainly not the way we aimed to treat our customers, and your feedback is invaluable in helping us improve. Please rest assured that we will take steps to address the issues you've raised. Thank you for bringing this to our attention.

Yours Sincerely,

Charlie Byrne
BusinessCompare


Rated 5 out of 5 stars

Public liability insurance.

Very good service all done within the day which I needed . Broker went away made all the checks needed for
my policy then called me back and went through all aspects of the insurance and answered my questions. Very professional Will use again.

Date of experience: 14 October 2024

Reply from Business Compare

Dear Andrew,

Thank you for your feedback! We're thrilled to hear that you received very good service and that our broker was able to efficiently handle your public liability insurance needs. It’s great to know that all your questions were answered and that you found the experience professional. We look forward to assisting you again in the future!

Yours Sincerely,

Charlie Byrne
BusinessCompare


Rated 5 out of 5 stars

Definitely have the customers best…

Definitely have the customers best interest at heart ensuring the product is what is needed.

Date of experience: 05 December 2024

Reply from Business Compare

Dear DPM Projects Ltd,

Thank you for your kind review! We’re so pleased to hear that you felt our team had your best interests at heart. We always aim to provide the right products for our customers’ needs, and your feedback means a lot to us!

Kind regards,
Samuel White
Business Compare


Rated 5 out of 5 stars

Good Customer service and follow up

Good Customer service and follow up! the Sales agent Mark was very patient, friendly and professional.

Date of experience: 25 November 2024

Reply from Business Compare

Dear Mila,

Thank you for your kind feedback! We're delighted to hear that Mark provided you with patient, friendly, and professional service. Ensuring a positive customer experience is always our priority, and it's great to know we met your expectations.

Yours Sincerely,

Charlie Byrne
BusinessCompare


Rated 5 out of 5 stars

Fabulous experience

Fabulous experience! I can't find anything negative to say as I could not have expected a better service than what I have received.

Date of experience: 07 November 2024

Reply from Business Compare

Dear Bruno,

Thank you so much for your fantastic feedback! We're thrilled to hear that you had such a positive experience.

Yours Sincerely,

Charlie Byrne
BusinessCompare


Rated 5 out of 5 stars

Very informative and explanatory and helpful

Very informative and explanatory
Very polite and helpful
Very quick in dealing with my questions and had all the answers I required

Date of experience: 20 November 2024

Reply from Business Compare

Good Morning,

Thank you for your kind feedback! It's wonderful to hear that you found our service informative, explanatory, and helpful. We strive to provide quick and clear answers to all your questions, and it’s great to know we met your expectations.

Your positive comments motivate us to continue delivering excellent service. If there’s anything more we can assist you with, please don’t hesitate to get in touch.

Thank you for choosing us!

Yours Sincerely,

Charlie Byrne
BusinessCompare


Rated 5 out of 5 stars

Very easy to arrange with a very good…

Very easy to arrange with a very good customer sales team all done and dusted in under 15 minutes and all paperwork emailed instantly

Date of experience: 10 October 2024

Reply from Business Compare

Dear Allan,

We're so pleased to hear that you found the process easy and that our team provided efficient service, completing everything within 15 minutes.

Yours Sincerely,

Charlie Byrne
BusinessCompare