Butterfly Designs Reviews

Card was lovely.
Only problem was royal mail who took a week before it arrived and was posted first class.

Date of experience: 01 January 2025

Card arrived quickly, was well packaged and looks great

Date of experience: 03 January 2025

The anniversary card was absolutely perfect. The quality, printing and design were exactly as described. Would definitely recommend and use again

Date of experience: 01 December 2024

Very disappointing with this order, hasn’t arrived in time for the anniversary, still waiting.

I have ordered in the past and delivery was just a couple of days, was pleased with previous card and was the reason I used this site for a special anniversary card but I won’t use them again.

Date of experience: 20 August 2023

Dialogue was prompt, courteous, kind and professional.
Product was as viewed and well presented and packaged.
The only tiny downside was not the responsibility or fault of Butterfly Designs, but rather Royal Mail who managed to deliver a little late in the day despite Butterfly, posting 1st class in ample time. Nevertheless my wife was very pleased with her card,so, happy days.

Date of experience: 21 June 2023

Really Impressed!! Late one night I asked a couple of questions before placing an order, presuming I'd receive a reply the next day. These questions were answered within half an hour! Placed order and there was a system error. This was noted and rectified by AnnMarie who couldn't apologise enough. My item was delivered very quickly and in brilliantly secure packaging. Would recommend to anyone and would use again.

Date of experience: 09 August 2022

My parents were absolutely delighted with their 65 year anniversary framed gift. Beautifully made. Excellent service.
Can’t praise you enough. Would highly
recommend to anyone else.
Thank you so much Butterfly Designs

Date of experience: 11 February 2021

My grandchildren gave me a family tree four years ago for my birthday and it’s beautiful. Since then I have had two more grandchildren. I contacted butterfly designs to add hearts to my tree. Both times I had excellent service . Hearts were supplied and posted within two days excellent communication, excellent service. Highly recommend

Date of experience: 06 October 2022

We are so grateful that you sent our little heart with our correct Ruby Anniversary date which arrived the day before. The incorrect date was completely my daughter's fault and not yours at all.
Very lovely gesture and much appreciated.
Many Thanks
Pam & Lee G

Date of experience: 20 August 2022

This was a 3rd wedding anniversary present for my wife and she loved it. She was over the moon with the design, frame and words chosen to be printed. It looks every bit as good if not better in reality than the images on there website show. The owner was very helpful and informative and couldn't do enough to assist when choosing the wordings and updating me with information
The only small issue I could find but may add this wasn't the owners fault is the postal times taken from present being dispatched to when delivered by royal mail. I felt so sorry for her as she was fully apologetic for something that was totally our of her control. If ordering at this time of year please allow for the extra time it may take for your delivery to arrive in time

Date of experience: 07 December 2020

This was a very pleasant experience again.
Bought a Golden Anniversary plaque for family friend.
Arrived in plenty time and was very much appreciated by family.
Excellent value for the money.Highly reccomend this company.

Date of experience: 01 October 2022

Yet another year of providing my foot business related Xmas cards. Fast process all round. Ordered on a Saturday by Tuesday they were at my door and beautifully done. Thank u

Date of experience: 01 December 2023

We were very happy with our purchase.Itwas first class.
Extremely quick delivery also.
Picture frame looks great with the little LED lights around the inside.
Would definitely recommend.

Date of experience: 13 July 2020

I ordered a gift in a hurry and was not disappointed with the item or the speedy delivery. Everything was done as promised and the recipients were delighted with their gift. I will certainly use again

Date of experience: 30 May 2024

I ordered a 49th Wedding Anniversary card for my friends. I chose to personalise it with their names on the front. The card was beautiful. Much better than I expected. The card arrived quickly. My friends were over the moon with the card and they hadn't realised their Anniversary was Copper until they saw it on the card.

Will definitely buy more cards from here. Many thanks

Date of experience: 18 January 2024

Very helpful and also directed me to the right links straight away in re ordering a replacement heart. Great customer service and appreciated the quality service. Thanks and would recommend them to anyone. Will use them again in the future

Date of experience: 29 May 2020

Was really impressed by these, I wanted something different and these fit the bill, I bought two one as a late anniversary present (due to covid) for my daughter and son-in-law and the other for my son and daughter-in-law, my daughter rang to say how beautiful it was. Was well wrapped and quickly arrived, very good customer service as I had made a mistake and contacted them and received an email saying they would put it right and they did no problem.
Would recommend this company and would use again

Date of experience: 29 June 2020

Ordered 60th Anniversary present for my parents. Exactly as hoped. Beautifully done. On realising I had ordered wrong date they were very quick to respond & send out a replacement piece. My parents loved the gift. Would highly recommend.

Date of experience: 11 January 2022

The card itself was lovely but the box I paid for was of a poor quality, not worth the extra money. The delivery was very slow although I have paid for the first class post.

Date of experience: 30 October 2023

The item ordered was good with the exception of the perspex. I have had to have a piece of glass cut to fit the frame in order to make the item presentable. may I suggest an extra cost to cover the glass would make the frame perfect.

Date of experience: 27 May 2021