3,719 total
Installer. Laptop died so lost all databases for comelit systems I had installed. Paul was amazing and managed to help me recover the database from a backup. Saved so much time and effort. Will fit comelit as a first choice now, brilliant. Thank you.
Date of experience: 17 April 2023
I'm using their app for the intercom. Easy to use and quite straight forward. Able to receive calls from anywhere.
Date of experience: 25 June 2024
Un commerciale fantastico disponibile e sempre presente, azienda molto bella, prodotti di qualità
Date of experience: 22 March 2024
prodotti sopra la media in commercio e assistenza sempre presente e risolutiva Grazie
Date of experience: 18 April 2023
Personale qualificato e disponibile come sempre...
Non è da tutti....
Date of experience: 15 May 2023
disponibilità del call center e cortesia sempre ai massimi livelli
Date of experience: 19 December 2023
Great product, am using their App and I can get calls anywhere!!!! Thanks Comelit
Date of experience: 22 June 2024
Pronta risposta da parte del centro assistenza. Risoluzione del problema
Date of experience: 17 February 2024
Attesa in linea minima, assistenza cordiale e precisa. Molto disponibili e chiari.
Date of experience: 03 May 2023
Date of experience: 19 December 2024
Personale efficiente e sempre disponibili per le richieste e problematiche.
Date of experience: 18 November 2022
Assistenza sempre disponibile ad aiutare l installatore.
Uffici sempre a disposizioni
Date of experience: 01 May 2023
Ottimo prodotto e assistenza preparata e molto disponibile
Date of experience: 16 June 2023
Does not work at all. 2 days of tries for nothing!
I tried to install the camera system IPNVR004S05PA. The two outdoor camers do not connect. There are many of descriptions but it does not tell which one is the right one for my system and there is no description in German language. Also there are many different Comelit-Apps to download, but it does nowhere say which one is the right one.
Date of experience: 15 August 2024
Reply from Comelit
Hi Manfred, we are sorry for any inconvenience. Our local technical team will contact you shortly. Comelit Staff
Il supporto tecnico ( il sig. Michele ) , preparato, disponibile, professionale.
Date of experience: 07 February 2024
Risposta immediata alle nostre richieste , preventivi ultra veloci, assistenza ottima, materiale ok.
Date of experience: 27 July 2024
My 55 unit building upgraded the intercom system in 2022 and chose Comelit.
i opted for the WiFi upgrade, as this should give me access to the system via the Comelit App.
The initilal set-up was extremely challenging and it took me over an hour with tech support to get the wall unit to connect with my wifi and my phone.
the system was unreliable and cumbersome and malfunctioned after a month or so.
i didn't bother to try again - but now, two yrs later, i decided to try again.
the Comelit tec support was really knowledgable, friendly and patient, but was unable to make the system work with my app/phone.
I asked the technician if it's normally this complicated and he said, "yes, unfortunately"
he said the the tech dep experience a lot of issues with this system and are often unable to resolve issues. He advised to upgrade the system for the ENTIRE BUILDING!
It's completely unbelievable to me that this company has been able to keep selling these horrible archaic non-working systems.
extremely frustrated and disappointed by this company
Date of experience: 10 July 2024
They sell to you the most expensive equipment and then they don't maintain it. This wouldn't be a problem if they had a good service partner but the service partner sucks. No solutions ever provided. Get yourself a nice RING from AMAZON and save tons of money.
Date of experience: 14 May 2024
Reply from Comelit
Good morning Jon,
thank you for sharing your experience. We are sorry to hear that you are experiencing problems and understand how frustrating this can be.
In order to assist you as effectively as possible, we would need some additional information. Therefore, we kindly ask you to write an e-mail to marketing@comelit.it, giving your details (first name, last name, address), describing the malfunctions you are experiencing and providing information on possible contact with our support.
This will enable us to better analyse the situation and provide targeted and timely support.
We thank you in advance for your cooperation. Comelit staff
Assistenza disponibile e preparata nel risolvere subito il problema
Date of experience: 01 October 2022
Excellent Experience with Comelit Southeast Asia Pte Ltd.
Date of experience: 24 June 2024
