Communication was brilliant on time of arrival. Very helpful when he arrived nothing was an issue to Karl. Very professional service and great job on the carpet!
Would highly recommend Des Kelly carpets !
Des Kelly Interiors Reviews 3,923
•
4.7
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Exceptional service..I went in to get a bed for my daughter and Mary the sale assistant was outstanding..she was so pleasant and helpful..i couldn't have asked for a better service.She went above and beyond..Thank you so much Mary
Vert professional service. Nice showroom in Sandyford, very helpful client consultant helped me pick out carpets, set out the costings and adjust to suit my budget, set up the fitters appointments and client consultant was there to advise me with all my queries.
I was very happy with the delivery of my new carpet..Glen my fitter was very efficient & professional & did a great job. Thank You..�. Signed: D. Murphy..
Company details
- Carpet Retail Shop
- Bedding Shop
- Carpet Fitter
- Flooring Shop
- Home Furniture Shop
- Wood floor installation service
About Des Kelly Interiors
Written by the company
Des Kelly Interiors are an Irish, family run business, with over fifty years experience in the industry. We are dedicated to providing top-quality products and expert advice in the areas of beds, carpets, flooring, and home furnishings. Our reputation for excellence continues to grow.
We have ten stores located throughout Leinster. We offer both online shopping and in-store shopping experiences.
We pride ourselves off the fact that we look after our customer's from start to finish, with our hassle - free supply and fit service.
If you are starting a new interior project, Des Kelly Interiors is here to help. We specialize in creating stylish and functional spaces with our luxurious carpets, comfortable beds, beautiful flooring, and essential home items. Visit our stores or shop online for a seamless experience.
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Contact info
Unit 206, NW Business Park, Northside, Dublin 15, D15 A8DV, Dublin, Ireland
- customerservice@deskelly.ie
- deskelly.ie
4.7
Excellent
4K reviews
Replied to 90% of negative reviews
Typically replies within 1 week
Communication was brilliant on time of…
Communication was brilliant on time of arrival. Very helpful when he arrived nothing was an issue to Karl. Very professional service and great job on the carpet!
Would highly recommend Des Kelly carpets !
Date of experience: 06 March 2025
Verified
Very bad customer service
Very bad customer service, yet to receive the vinyl I ordered and no refund.
Date of experience: 20 February 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Exceptional service
Exceptional service..I went in to get a bed for my daughter and Mary the sale assistant was outstanding..she was so pleasant and helpful..i couldn't have asked for a better service.She went above and beyond..Thank you so much Mary
Date of experience: 15 February 2025
Reply from Des Kelly Interiors
Hi There,
Thank you so much for taking the time to leave such a fantastic review! Mary will be delighted to hear your wonderful review! �
DKI team.
Laminate flooring
Laminate flooring
Very happy - Kimi did excellent job.
J & C Dooley
Date of experience: 05 March 2025
Reply from Des Kelly Interiors
Hi John and Caroline,
Thank you so much for 5 star review! We really appreciate it😊
DKI team.
Verified
Vert professional service
Vert professional service. Nice showroom in Sandyford, very helpful client consultant helped me pick out carpets, set out the costings and adjust to suit my budget, set up the fitters appointments and client consultant was there to advise me with all my queries.
Date of experience: 26 February 2025
Reply from Des Kelly Interiors
Hi There,
Thank you so much for taking the time to leave such fantastic feedback! We really appreciate it! We will be sure to pass your feedback on to our sandyford sales team!�
DKI team.
Wil and his co-worker came and…
Wil and his co-worker came and assembled the Bed 🛌 and were done and dusted in 20 minutes great job and cleaned up 1st class.
Date of experience: 04 March 2025
Reply from Des Kelly Interiors
Hi Brendan,
Thank you so much for your wonderful feedback! We are delighted to hear that you are happy with the delivery service provided!�
DKI team.
Verified
I was very happy with the delivery of…
I was very happy with the delivery of my new carpet..Glen my fitter was very efficient & professional & did a great job. Thank You..�. Signed: D. Murphy..
Date of experience: 17 February 2025
Reply from Des Kelly Interiors
Hi There,
Thank you so much for your honest feedback! We really appreciate it! We are delighted to hear that you are happy with your new carpet! We will be sure to pss your review on to your fitter glen, He will be thrilled to hear your wonderful feedback!�
DKI team.
Verified
Fitters were efficient and clean
Fitters were efficient and clean. Good job and left enough behind for a runner.
Date of experience: 25 February 2025
Reply from Des Kelly Interiors
Hi Patricia,
Thank you so much for your honest review! We really appreciate it!😊
DKI team.
Verified
Delivery was on time and fitter was…
Delivery was on time and fitter was very friendly and obliging
Date of experience: 18 February 2025
Reply from Des Kelly Interiors
Hi Colette,
Thank you for your feedback! We really appreciate it!😊
DKI team.
Verified
Reply from Des Kelly Interiors
Hi Lorraine,
Thank you for your 5 star review!😊
DKI team.
Verified
Service have shifted expectations
Service have shifted expectations and products is of a good quality
Date of experience: 17 February 2025
Reply from Des Kelly Interiors
Hi There,
Thank you so much for your great review! We really appreciate it!😊
DKI team.
Verified
Reply from Des Kelly Interiors
Hi Fionnula,
Thank you for your 5 star review! We really appreciate it!😊
DKI team.
Verified
Really quick to lay the floor
Really quick to lay the floor, just what we wanted
Date of experience: 24 February 2025
Reply from Des Kelly Interiors
Hi There,
Thank you for your honest feedback! We really appreciate it!�
DKI team.
Verified
The carpet installer arrived on time…
The carpet installer arrived on time and got the job done quickly and neatly, very happy and would recommend
Date of experience: 24 February 2025
Reply from Des Kelly Interiors
Hi There,
Thank you so much for your great review! We really appreciate it! We will be sure to pass your honest review on to our fitters!�
DKI team.
Verified
Trevor was very quick and efficient
Trevor was very quick and efficient, great service.
Date of experience: 17 February 2025
Reply from Des Kelly Interiors
Hi There,
Thank you so much for your honest feedback!�
DKI team.
Verified
Staff very helpful
Staff in store were very helpful. Lads installing laminate floors were brilliant.
Date of experience: 17 February 2025
Reply from Des Kelly Interiors
Hi Mark,
Thank you so much for your 5 star review! We are delighted to hear that you are happy with the service provided!�
DKI team.
Verified
Staff in shop friendly and helpful
Staff in shop friendly and helpful
The carpet layers were clean efficient and friendly
Total experience good
Date of experience: 19 February 2025
Reply from Des Kelly Interiors
Hi Gabrielle,
Thank you for your wonderful feedback! We really appreciate it! We will be sure to pass your feedback on to our in-store staff and our carpet fitters!�
DKI team.
Verified
Carpet fitter was very good
Carpet fitter was very good. Had the job done in no time.
Date of experience: 23 February 2025
Reply from Des Kelly Interiors
Hi Catriona.
Thank you so much for your honest review! We really appreciate it!😊
DKI team.
Verified
all round very helpful in the showroom
Date of experience: 23 February 2025
Reply from Des Kelly Interiors
Hi Darina,
Thank you for your honest feedback! We really appreciate it!😊
DKI team.
Verified
Reply from Des Kelly Interiors
Hi Margaret,
Thank you for your 5 star review! We really appreciate it!😊
DKI team.
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