Durchblicker Reviews

3,795  •  Excellent
TrustScore 4.5 out of 5

4.7

In the Money & Insurance category

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Reviews4.7

3,795 total


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Rated 5 out of 5 stars

These folks are lifesavers :-)

Durchblicker was extremely helpful and helped me cut gas costs by almost 50%. It was far easier to compare the true costs of the various options available via Durchblicker than on the provider websites, especially as an expat whose German is choppy on a good day. The Durchblicker representative I spoke with also patiently helped clear up any questions I had.

Date of experience: 06 March 2024


Rated 1 out of 5 stars

I still don't understand they told me…

I still don't understand they told me my bank details doesn't work and ask me to send them by email which is not secure no this kind of data. I tried to log in my account to enter again my bank detail but I can't have access ! I'm very disastified by thei customer service

Date of experience: 30 October 2024


Rated 5 out of 5 stars

Wonderful experience

Wonderful experience! The team responds quickly, professionally and friendly. I would definitely try the service if there is a chance

Date of experience: 02 November 2022


Rated 5 out of 5 stars

Best support team! Best deals!

Great Company like this is made of great People! Always here to help me and offering the best products!
Thank you for your hard work! Please share this with the support team! :)

Date of experience: 01 March 2023


Rated 5 out of 5 stars

Fast & easy

Fast & easy, took me 10 minutes to find the best offer for me and insure my vehicle.

Date of experience: 05 March 2024

Reply from Durchblicker

Dear customer,

thank you for your kind feedback! We're trying our best to make the process as easy as possible for everyone.

Please feel free to contact us, if you need some more help or informations in the Jungle of Insurances.

Kind regards,
your Durchblicker Service Team


Rated 3 out of 5 stars

The service is good for price and…

The service is good for price and comparissons within the market, but the duration was very long, with a lot of followup from our side to receive updates and, honestly, we will not anymore hope that we will receive an answer… the contract conclusion, was taking 5 months, way too long for such service. Most probably is not your fault, but as long as you are the intermediary, you should take care of this, at least with offten communications towards your client.
Last point…even if you have a phone number…in 5 calls during your working hours, nobody was answering in 10 min..afterwards, i closed…

Date of experience: 21 September 2024


Rated 5 out of 5 stars

Great experience

Good experience. They helped with figuring out what kind of insurance would be the best fit for the car, and got it done quite quickly as well!

Date of experience: 03 May 2022