44,274 total
My Cat is super fussy but she likes the Edgard Cooper wet food especially the Chicken and Turkey pate. She is not keen on the chunks and just licks the gravy off but she is elderly so it could be her teeth. Delivery is very fast and I have no problems.
Date of experience: 06 December 2024
Easy to use subscription service. My dog loves his food - his skin & fur are so much healthier; his stomach issues are gone and so are his room-clearing pffts �
Date of experience: 06 December 2024
First time trying this brand, my French bull loves the treats. They have great ingredients which is most important to me. I love the flavour variety and the non meat flavour options. My doggie loves blueberry and peanut butter.
Date of experience: 05 December 2024
Reply from Edgard & Cooper
Hello 👋
It's wonderful to hear that your French bulldog enjoys our treats.
We're thrilled you appreciate our commitment to using high-quality ingredients and offering a variety of flavors, including non-meat options.
We're so happy to hear your dog loves the blueberry and peanut butter flavors. Thank you for your positive review.🤗
Kind regards,
Eana from Edgard & Cooper
Fantastic service â?ï¸?â?ï¸?â?ï¸?â?ï¸?â?ï¸? easy to use website, easy to find complete composition, easy to order and pay. Super quick delivery and a happy, healthy woofer too!
Date of experience: 23 December 2024
Reply from Edgard & Cooper
Hello 👋
We're so happy to hear that you had a great experience with our website and that your furry friend is happy and healthy.🤗
It's wonderful to know that you found our site easy to use and that you were able to find the perfect product for your pet. We strive to make the ordering and payment process as smooth as possible, and we're glad that you found it to be so.
Thank you for your kind words and for choosing us.🥰
Best regards,
Eana from Edgard & Cooper
No nonsense great quality and value kibble. We switch up the flavours each time so our little guy enjoys it even more. Norwegian Salmon seems to be his fave. But then he goes a bit mad for Venison too.
Date of experience: 04 December 2024
Reply from Edgard & Cooper
Hello👋
We can’t thank you enough for the kind words about Edgard & Cooper. Your review means a lot to us and lets us know we’re on the right track! 🚀 It makes us so proud that your four-legged friend is loving our recipes! �
We’ll keep up the good work and we’ll keep improving to make you, your pets and our planet happy ✨
Tailwags & purrs ��
Shaula of Edgard & Cooper
Their food is fantastic for my picky eating dog. We’re recently changing into adult food and she’s loving the new kibble ( chicken flavor ), but we’re trying every flavor so we can see what she loves the most. I love how healthy it is for her and that a percentage goes to charity as well. Both me and Luna are very happy about this company 🩷
Date of experience: 02 December 2024
Reply from Edgard & Cooper
Hello Ruth 👋
We're so happy to hear that Luna is enjoying the new adult food! It's wonderful to know that you're finding a healthy and delicious option for her. We appreciate your support and are thrilled that you're happy with our commitment to giving back to charities.🤗
Kind regards,
Eana from Edgard & Cooper
My dog loves the food, the only thing is that I need to buy the 7kgs instead of the 12kgs due to the kibble size. The 12 kgs are bigger sized kibble, but that's the preference of my dog. It's very easy to order, you can choose between but a one time order or take an subscription with a discount. When I ordered it the first time there where discount codes inside the box for pet insurance, scents. The only negative about this is that 1 was overdue and the other in 14 days.
Date of experience: 02 December 2024
Reply from Edgard & Cooper
Hello 👋
We can’t thank you enough for the kind words about Edgard & Cooper. Your review means a lot to us and lets us know which areas we need to improve 🚀 Rest assured your feedback was sent to the relevant team so we can apply the necessary improvements!
We’ll keep improving to make you, your pets and our planet happy. See you on our webshop again!
Tailwags & purrs ��
Shaula of Edgard & Cooper
Our cat loves your food. Searched for free range meat and sustainable fish and this company came up. My cat thankfully approves!
Date of experience: 23 December 2024
Goeie service,
Duidelijke website
Doggies love the food en vooral de koekjes 😉
Groetjes v roosje [teckel v 15], lexy [griekse stratier v 7] en lafayette de basset v 6
Date of experience: 02 December 2024
Amazing products, our dogs can't get enough of anything produced by Edgard & Cooper. Not only are they packed with goodness, they are pawsitivity tasty - verified by our dogs!
Date of experience: 16 December 2024
Reply from Edgard & Cooper
Hello 👋
Thank you for your wonderful review! We're thrilled to hear that your dogs love our products. It's our mission to provide delicious and nutritious food for pets, and we're so happy to hear that our products are a hit with your furry friends.🤗
Kind regards,
Eana from Edgard & Cooper
Really good service but unfortunately my cats didn’t like any of the food which was disappointing
Date of experience: 16 December 2024
Reply from Edgard & Cooper
Hi Georgina 👋
Thank you so much for your kind words about our service, and for trying out our food. We're really sorry to hear that your cats weren’t fond of it.
We know how important it is to find the right meal, especially for cats since they are known to be picky eaters. If you'd like, feel free to reach out to us on help@edgardcooper.com, and we’d be happy to help find a better match for them. We’re here to make sure they’re happy and well-fed! 😻
Kind regards,
Edgard & Cooper �
Nice shop for pets! I know there are many offline stores and some people find it more convenient to go in offline shops and buy stuff, but I am used to buying food for m ydog online, because I can order a bulk of food and do not are about this liek for several months.
Wet & dry food is in abundance here, different producers, for various types of dogs and so on. This is what I like most about them.
I highly recommend this online store because they are responsible guys and always delivery everything in time.
Date of experience: 23 December 2024
Reply from Edgard & Cooper
Hello 👋
Thank you for your kind words! We're so glad to hear you've had a positive experience with our online store. We strive to offer a wide selection of high-quality pet food and products, and we're delighted that you appreciate our commitment to timely delivery. We're dedicated to providing our customers with a convenient and reliable online shopping experience. We're thrilled that you've chosen us as your go-to source for your furry friend's needs.☺�
Best regards,
Eana from Edgard & Cooper
Fast delivery, Leia loves it and the new peanut butter banana treats are also great!
Date of experience: 23 December 2024
Reply from Edgard & Cooper
Hello 👋
We're so glad to hear that Leia is enjoying the new peanut butter banana treats! It's wonderful to know that our delivery was fast and that you're happy with the products.🤗
Kind regards,
Eana from Edgard & Cooper
The product which I buy is liked by my Datschund, whom is a very fussy eater, so very impressed that she likes yours, would definitely recommend to others, only problem is her coat is very dry
Date of experience: 18 December 2024
Reply from Edgard & Cooper
Hello👋
Thanks so much for this wonderful comment! This lets us know that we’re on the right track 🚀 And we will continue to do our best!
Hope to see you again soon �
Tailwags & purrs ��
Shaula of Edgard & Cooper
Great products ! Great delivery our dog loves your food ! Just recommend to my sister in law for 2 small dogs they adore it !
Date of experience: 05 December 2024
Reply from Edgard & Cooper
Hello👋
We are so grateful for your wonderful words! This means a lot to us and lets us know we’re on the right track 🚀 And thanks also for recommending us to your sister-in-law, making them also a part of our Edgard & Cooper family!
We’ll keep up the good work and we’ll keep improving. Hope to see you again soon �
Tailwags & purrs ��
Shaula of Edgard & Cooper
Very quick to send out my order. It was 2 days late arriving but that was down to the courier and it was Christmas tim
Date of experience: 04 December 2024
Reply from Edgard & Cooper
Hello 👋
We appreciate your understanding regarding the delay in delivery. We strive to ensure timely delivery and are we are sorry to hear that your order arrived late. We are glad you were satisfied with the speed of processing your order.
Kind regards,
Eana from Edgard & Cooper
I ordered twice with you guys. Both the times after the order and payment after couple of days 2/3rd of the order was said it’s not available and the order was put on hold and then delayed for couple of days and later got a refund instead of the whole order. It’s a behaviour to expect from E&C
Date of experience: 20 November 2024
Reply from Edgard & Cooper
Hi Giri,
Thank you for sharing your feedback, and we sincerely apologize for the disappointing experience you’ve had with your orders. We understand how frustrating it must be to place an order only to find out later that some items are unavailable.
Currently, we are experiencing stock level issues with our tins of tuna fillet, which has unfortunately impacted multiple orders, including yours. This is not the level of service we aim to provide, and we’re actively working on improving our stock management and ensuring better real-time visibility of product availability to prevent this from happening again.
We truly appreciate your patience and understanding as we work through these challenges. If you have any further questions or concerns, please don’t hesitate to reach out to us directly at help@edgardcooper.com. We value your trust and hope to provide you with a much smoother experience in the future. 💚
Best regards,
The Edgard & Cooper Team
Cat food arrived in time frame as stated. No problems with Edged & Coopers choice of delivery service. Easy site to navigate and order from. Thank You
Date of experience: 01 December 2024
Reply from Edgard & Cooper
Hello 👋
We appreciate your feedback - this is highly noted! 🚀 Rest assured this was sent to the relevant team so that they are aware of this kind of concern from our customers and we can find ways to provide a satisfactory purchasing experience through our webshop.
We’ll keep improving! See you on our webshop again!
Tailwags & purrs ��
Shaula of Edgard & Cooper
3 dogs and 2 cats.
All of them have diarrhea, took the advice of the site which food would be better for each of them. Ordered it, arrived quickly, all good, spent the time adjusting the new from the old slowly. But after completing everything, still all of them have everyday diarrhea. It's been 42 days, and done many exams if they have anything,our vet said it's the dry food we give. It's looks and smells nice looks also fresh as other's. But not for us. One of the dogs is mine the other 2 are from separate friends.
Date of experience: 16 December 2024
Reply from Edgard & Cooper
Hi Eleni,
Thank you for sharing your detailed feedback, and I’m truly sorry to hear about the difficulties you’ve faced with your pets’ health. We understand how distressing it is when all of your pets are experiencing ongoing digestive issues, especially after taking the time to transition them to new food properly.
While our recipes are crafted with fresh, natural ingredients and designed to be gentle on the digestive system, we recognize that every pet is unique, and some may not tolerate certain ingredients as well as others. It’s concerning to hear that even after a gradual transition and veterinary checks, the issues persist.
If you haven’t already, we’d recommend trying a recipe with fewer or different ingredients, such as those aimed at sensitive stomachs or with a single source of protein. However, based on your experience, we completely understand if you’ve decided to switch to another brand.
We would be happy to discuss this further, please feel free to reach out to us at help@edgardcooper.com, and we’ll assist you right away.
Thank you again for giving us a chance, and we’re sincerely sorry that it didn’t work out for you and your furry companions. 💚
Best regards,
The Edgard & Cooper Team
Prompt delivery of biscuits for my dog who has to follow a gluten free diet. Unfortunately she doesn’t seem keen on them, at the moment she’s not eaten any but she is picking them up and moving them to different locations. Am hopeful she’ll come round as they fit in with her diet perfectly.
Date of experience: 09 December 2024
Reply from Edgard & Cooper
Hello 👋
We appreciate your feedback and are glad to hear the biscuits arrived promptly. It's understandable that your dog might be hesitant to try new treats. We encourage you to continue offering them, and hopefully, she'll develop a taste for them. We're happy that the biscuits align with her dietary needs.😊
Kind regards,
Eana from Edgard & Cooper
