296 total
I wish all Companies were this efficient.
Had the quote then received a phone call from Drew within 60 secs, turned up 10 minutes later and was very efficient and polite.
Excellent value.
Date of experience: 17 December 2024
Excellent service very quick and efficient on time and friendly
Date of experience: 08 December 2024
I have given a 5 star review specifically for the service received from Karim. He arrived on time, quietly and efficiently got on with his work, was pleasant and friendly in his approach and had excellent communication skills. It was a pleasure to meet him and because of him the process was easy and stress free. We received his invoice shortly after his visit, paid it on receipt and received the certificate by return email. Excellent service all round Karim, thank you.
I did initially have some concerns about using EPC. I paid a £5 deposit on 22nd October but then heard nothing from them. I rang the mobile number shown on the web page on 25th October and a man answered and said he’d sort it out. I still heard nothing so rang the 0808 number from the web page on 28th October but it didn’t ring. I looked on their website and got a different 0808 number, which was promptly answered and an appointment made for 31st October when Karim visited us and carried out the inspection. I am now still waiting for the £5 refund to be made, as advised.
Date of experience: 31 October 2024
I was contacted to make an appointment within a minute of completing the online form! And had the appointment a few hours later. A very polite and friendly man came to do the assessment. I had the EPC certificate next morning. Great service!
Date of experience: 28 October 2024
Drew was prompt, efficient and knowledgeable. He provided a clear explanation of what he was looking for during his assessment and gave us some sound advice as to what we could do ourselves to improve our energy efficiency without breaking the bank.
The completed EPC was registered online within 24 hours and contained some practical guidelines to potential improvements. We have no hesitation in recommending Drew’s services.
Date of experience: 16 October 2024
I found this company through Checkatrade and enquired via the website having read all of the positive reviews. I was impressed to receive an immediate callback from Drew, who explained the process and answered all of my questions and so I booked the appointment for a few days later. Drew messaged to confirm his arrival time on the morning of the appointment. He arrived on time and he was polite and respectful, he was great with my dogs, and was professional throughout the whole 20-30 minute appointment. It was a pleasure to talk with him about energy efficiency improvements and the UK property market as he knows so much about it. He emailed me the payment details that afternoon, and I received the EPC certificate shortly after payment. The whole process was exactly as explained at the start.
Excellent service. Highly recommended.
Date of experience: 31 October 2024
Fast efficient service, received my EPC by email the same day - thank you Karim.
Date of experience: 15 November 2024
Organised an epc appointment with Karim.
He called on route and was on time.
He was very profesional,respectful and enthuastic.
I would highly recommend.
This guy is one of the best and would be my first go to when i next need epc's,floorplans etc
Date of experience: 23 August 2024
Filled in online quote form , had correspondence within minutes, booked me in same day. Drew come round and was professional and we got our certificate instantly after inspections were done! Also took his time to give me some energy saving advice. I wish all businesses were this sufficient. Thanks very much
Date of experience: 05 October 2023
i found Drew's company through an online search and filled the quote form in. Drew contacted me within minutes and I rang him. I am in another country and drew easily accommodated my short notice request for an appointment due to the sale of my house. He also arranged for one of his acquaintances to disconnect a cooker and remove it although this does not fall in his line of work. He was friendly, knowledgeable and efficient. He was nothing short of exemplary in his service and I would definitely recommend his services to others. My certificate was made available to me within an hour of completing too!
Date of experience: 01 July 2024
I've never had such a stress free job done like this . From start to finish regular contact and updates very friendly and approachable. I was even helped with another issue I needed doing and I was helped straight away all booked in for me I didn't have to do anything . Just wish I knew the nice man's name that helped with all this so I could mention him highly recommend � 👌
Date of experience: 01 July 2024
very cost affective means of getting an EPC certificate. booked and paid online, kept in touch by text message the whole process was painless. On the day everything was explained, key parts of the house where photographed and noted and the certificate was issued instantly. Brilliant service I would highly recommend.
Date of experience: 24 February 2024
Drew was able to give me an appointment exactly when I wanted with just 2 days' notice. He arrived within the time agreed and proceeded to make his assessment, explaining as he went through his checks. I was able to pay by card, and my results were ready immediately. A very pleasant person, too. Great service:easy, quick and thorough.
Date of experience: 15 April 2024
We needed a EPC certificate issued quickly. EPCS direct organised for someone to come out within 24 hours. Karim that visited the house was very professional and polite, he completed all the checks quietly and efficiently whilst I was working and then issued a certificate to me within half hour. Before leaving Karim talked me through the report and how improvements could be made. Thank you very much Karim. Would definitely recommend.
Date of experience: 11 October 2023
I was looking for someone to do an EPC inspection as I needed an up to date certificate for selling my house.
I came across Drew's website and entered my details. Drew called me within 5 minute and I was amazed he was able to come round within a few of hours that day to conduct the EPC inspection!
He was very friendly and professional. Excellent service and very reasonable priced! Would recommend!
Date of experience: 12 April 2024
I was extremely impressed with Drew who came out to complete the EPC assessment on my property. He arrived promptly, was very polite and knowledgeable. He explained the whole process very clearly and was able give me my certificate there and then. Such a friendly, helpful and professional young man. He’s a great asset to the company. I would highly recommend. Due to the great service and reasonable cost I will be using this company again. Many thanks Drew.
Date of experience: 14 February 2024
The company called me within minutes of an online enquiry & asked when suited me for an EPC assessment. Straight away Karim arranged it for the next day and arrived within the slot given. Karim was very polite & got on with what he needed in a very hectic household. He was informative & provided a great service! Really efficient. Recommend!
Date of experience: 04 October 2023
Booked online with EPC Direct. The next day I got a date and time slot for my appointment. Drew was very friendly and polite. explained everything he was checking and why. Looked at certificates we had for insulation. By the time Drew left, my certificate was with me and registered on the Gov site. Very swift service and good price. I Would definitely recommend this company.
Date of experience: 02 April 2024
The service provided by Drew today was immaculate. He was very accommodating by getting me in such short notice. Drew was friendly, warm and professional, ensuring that we knew how everything worked. I will be recommending EPCS Direct to my family and friends. Thank you Drew once again!!
Date of experience: 13 February 2024
