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Reviews4.9
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Prompt and friendly service as always.
Date of experience: 06 December 2024
FIRST CLASS SERVICE AS ALWAYS
FIRST CLASS SERVICE AS ALWAYS. HAD AN ISSUE WITH AN ACCIDENTAL BROKEN GLASS IN A CALL PONIT. NATHAN ATTENDED WITHIN A COUPLE OF HOURS, THIS ALLOWED US TO HAVE OUR SYSTEM GO LIVE BEFORE LEAVING FOR THE DAY.
Date of experience: 17 July 2024
Excellent and professional service
Excellent and professional service, every time they come on site. Whilst fitting out a new unit these guys went the extra mile to complete tests and servicing in order for me to have certs ahead of the store opening date. Highly recommend!
Date of experience: 29 June 2023
Professional and Friendly service!
I contacted Expert Fire Solutions on recommendation from another company I was working with.
At very short notice, they were able to send an assessor to look at some remedial work that was required for 2 fire doors (I was expecting to have to buy two new doors!!).
Within two days of the assessment, the work was completed!!
I can't thank Brian and the team enough for their highly professional and very friendly service and I have no hesitation in recommending this company!
Date of experience: 21 March 2024
we are a commercial business and use…
we are a commercial business and use expert fire on most of our sites for testing and reactive works. you could not meet a more helpful, professional team than these guys. highly recommend!
Date of experience: 30 June 2021
Timely expert advice with fuss free…
Timely expert advice with fuss free help that kept me in the loop about what the problem was,a faulty door/intercom connection,and the timescale expected for ordering the part and fixing the problem.The team are warm, friendly and professional and I can completely recommend their service . Thank you very much for great service 🙂
Date of experience: 06 June 2022
Efficient and effective Company
I really appreciate that EFS is on the ball with the bi-annual and annual safety checks. It gives us a great peace of mind to know that we can rely on them to sort out the inspections.
Date of experience: 03 May 2023
Fantastic service
I had a service today to ensure that my entry door was fire safe. Chris did a brilliant job. Also keeping me informed throughout and completing the job in a timely manner. Would highly recommend!
Date of experience: 03 August 2023
Efficient service
The fire extinguishers were delivered and collected on the agreed dates. Fortunately they didn't have to be used during the event.
Date of experience: 08 July 2024
Good fast service I’ve dealt with this…
Good fast service I’ve dealt with this company for about 10 years always on the other end of the phone great advice every time �
Date of experience: 12 September 2023
Called today due to a problem with a…
Called today due to a problem with a call point and the engineer was here within 10-15 minutes, corrected the problem and showed me what to do in the future.
Date of experience: 20 January 2023
Great Company
These guys are great to work with. They turn up when they say and do what they say they are going to do. They are always so helpful, give good advice and I've never met a miserable one of them yet and I have worked with them for a number of years now. Well done guys.
Date of experience: 06 November 2023
Great customer service
The inspection of the fire alarm and emergency lights were done professionally. The service was courteous and friendly.
Date of experience: 22 November 2023
Extra helpful
Great work by Harry today - doing our regular inspection smoothly, fitting the required upgrades as he went along and going the extra mile to improve our evidencing and make it easier to do the monthly checks.
Date of experience: 24 August 2023
Good service
It took them 3 months to process my order and get the fire door installed and it was a bit expensive, but the gentleman who installed my fire door was very professional and they did a good job overall.
Date of experience: 11 April 2024
Reply from Expert Fire Solutions
Hi Dimitrios, We are disappointed in your amended review. Unfortunately, as previously advised, we are not in control of the door manufacturers. I have reviewed the communication between the team and yourself, they kept you up to date on the progress of the door manufacture and the dates we were given by the door manufacturer. Any questions please get in touch.
Great service
Great service
Prompt response resolved the problem without drama and service with a smile fantastic well done
Date of experience: 30 January 2023
Great service as always from the whole…
Great service as always from the whole team at Expert Fire Solutions
Date of experience: 30 July 2024
Really liked the service
Really liked the service. Alan is an amazing guy. He really knows what needs to be done. Everything was smooth and quick. There is an other alan that did the installation who was do friendly too. Thanks guys
Date of experience: 19 December 2023
Fire Safety
Expert Fire Solutions look after the service and maintenance of our fire alarm system and fire extinguishers throughout the cricket club.
We always receive excellent service and the engineers are polite, friendly and knowledgeable.
Date of experience: 05 April 2023