Ferrari's Coffee Reviews

255  Excellent
TrustScore 4.5 out of 5

4.6

In the Coffee Roasters category

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Rated 1 out of 5 stars

Decaf beans

You advertise decaf coffee beans allow the purchase then either send the wrong item or cancel the sale.
Also you do not say when they will be back in. I have shopped elsewhere.

Date of experience: 28 December 2024


Rated 2 out of 5 stars

careful on the roasting date

I’ve always enjoyed the house roast and have been a customer for years. Recently the beans sent out are not fresh (last bag was roasted 8 weeks prior to me receiving) At this price they should be fresher.

Date of experience: 17 September 2024

Reply from Ferrari's Coffee

Dear Daniel,
Thank you for being such a loyal customer and for sharing your feedback with us.
At Ferrari’s Coffee, we roast our beans daily and take great care to ensure we send out the highest quality coffee for our customers.
On this occasion, we’re sorry to hear that the beans did not meet your expectations.
We appreciate your continued support,
Ferrari's Coffee team.


Rated 5 out of 5 stars

The Mocha Italia roast is wonderful and…

The Mocha Italia roast is wonderful and well worth the shipping fees to the US. It’s a perfect balance of rich deep flavor without the bitterness that typically comes with darker roasts. We are officially obsessed!! I wasn’t paying attention to our pantry stock and am panicking that we might have to brew something else while we wait for our shipment to arrive! If you’re wondering if it’s worth the premium price, we say it’s worth it!

Date of experience: 17 November 2024

Reply from Ferrari's Coffee

Dear Rebecca,
Thank you for your glowing review! We’re thrilled you’re enjoying our Mocha Italia roast and that its perfectly balanced, rich flavour has made such an impression—it’s music to our ears!
Your kind words about its quality being “worth the shipping fees” mean so much to us. We’re honoured to be part of your coffee ritual, and we understand the panic of running low on your favourite brew!
Thank you for your enthusiastic recommendation—it’s customers like you who inspire us every day.
We look forward to keeping you caffeinated and delighted,
Ferrari's Coffee team.


Rated 5 out of 5 stars

I would move to Wales for Ferrari's

I tried the Mocha Italia on a whim--found a bag at a Homegoods one day. Does the UK have Homegoods? If not, definitely look up Homegoods finds on TikTok. Anyway, fell in love with your coffee. Like a proper hoarder, I bought every bag I saw from then on out for weeks until Homegoods no longer had any. Had sad coffee for months. And then you started shipping overseas and made my dreams come true!

Date of experience: 06 September 2024

Reply from Ferrari's Coffee

Dear Jessica,
What a delightful message—thank you for sharing your story with us! It’s wonderful to hear how our Mocha Italia blend turned out to be such a memorable discovery for you.
Your dedication to tracking down every bag warms our hearts, and we’re so glad we could make your coffee dreams come true with international shipping. It’s customers like you who inspire us to continue sharing the joy of great coffee around the world.
Thank you for being such a loyal fan, and we hope every cup continues to bring you happiness,
Ferrari's Coffee team.


Rated 5 out of 5 stars

Cafe Classico - The Bestest Coffee Around!

Been serving this coffee to my customers in my new cafe since December 2023 and it has been a SUPER HIT with all of them!! I am always getting compliments about how the coffee tastes so lovely and is 110% better than Costa and Starbucks!
The service received from Ferrari’s Coffee staff is outstanding and my orders have always arrived on time.
I will definitely keep buying this… in fact I am doing my next order now lol 😂

Date of experience: 09 October 2024

Reply from Ferrari's Coffee

Dear Shelly,
Thank you so much for your glowing review! We’re over the moon to hear that Café Classico is a favourite in your café and is outshining the competition! It’s fantastic that your customers are loving it just as much as you do. We also appreciate your kind words about our team and service – it means a lot to us!
We’re excited to be part of your café’s continued success,
Ferrari's Coffee team.


Rated 5 out of 5 stars

Best coffee, best service, for the best price

Best coffee, best service for the best price
I use a La Pavoni lever espresso machine and I am learning the “craft” chasing the perfect cup of coffee is fun. I like to experiment and I’ve just made a nice cup using 9 grams of Mount Legion and 9 grams of Piacentina deluxe,
A nice combo :)

Date of experience: 17 July 2024

Reply from Ferrari's Coffee

Dear Customer,
Thank you for sharing your experience—it’s always a pleasure to hear from fellow coffee enthusiasts who are embracing the craft! We love that you’re enjoying the journey of chasing the perfect cup.
Your blend of 9 grams of Mount Legion and 9 grams of Piacentina Deluxe sounds like a delightful combination! We’re thrilled that our coffees are part of your experiments and that they’re helping you create such enjoyable results.
Thank you for choosing us, and we look forward to being a part of your next perfect cup,
Ferrari's Coffee team.


Rated 5 out of 5 stars

Love the coffee

First time buyer and not a very pleasant experience at the beginning. The beans are delivered by DPD but they failed to send me the parcel at home and finally was reported lost in the pick up centre.

I sent my complaint to Ferrari’s CS and luckily the staff there agreed to send me a replacement. I finally got the beans one week later.

I bought one bag of Mount Elgon and one bag of Siena. Both taste good especially the Mount Elgon, nicely roasted, rich crema and full of favour. Not to mention the very competitive pricing.

Can’t wait to place my second order.

Date of experience: 02 April 2024

Reply from Ferrari's Coffee

Dear Josephine,

We apologize for any inconvenience caused by the delay and appreciate your patience and understanding. It's fantastic to know that our customer service team was able to swiftly resolve the issue and ensure you received a replacement.

Thank you for taking the time to share your detailed feedback. We're thrilled that both the Mount Elgon and Siena blends met your expectations.
The Mount Elgon, with its Fairtrade certification, single-origin and 100% Arabica beans, which we source directly from farm to cup, offers a light natural sweetness. We're proud to read that its robust aroma and smooth taste left a positive impression.
Likewise, our Siena blend, a Great Taste 2-star Award in '23, is crafted to perfection with an extra-strong dark Italian roast profile. We're thrilled that its bold and intense flavour captivated your palate.

Your satisfaction is our top priority, and we're grateful for your support and enthusiasm. We look forward to serving you again!

Have many more delightful coffee moments ahead with us,
Ferrari's Coffee team.


Rated 5 out of 5 stars

Royal Welsh Show Stand - Amazing Coffee

Royal Welsh Show Stand - Ferraris Coffee
We found them at the Royal Welsh Show at Builth Wells. Really friendly staff on the Stand who were very informative. I had a great Latte and my daughter had an Oat Latte. Each drink was made to perfection. Loved the interactive Spin The Wheel game, a great idea on the stand, which initially attracted us. All in all a fab experience... I also purchased a bag of Mocha Italia Coffee Beans, which I just used in my Sage Espresso Machine to make an Americano which was enjoyed by my very fussy wife! and a creamy latte for myself was also very nice.

Date of experience: 22 July 2024

Reply from Ferrari's Coffee

Dear Mckenzie,
Thank you so much for your lovely and thoughtful review! We're thrilled to read that you and your daughter enjoyed your lattes at the Royal Welsh Show. Our team always aims to provide friendly and informative service, and we're glad the Spin The Wheel game added to your experience.
It's great to hear that the Mocha Italia Coffee Beans were a hit at home, especially with your wife!
Happy brewing!
Hope to serve you again soon,
Ferrari's Coffee team.


Rated 5 out of 5 stars

Excellent service and support from the…

Excellent service and support from the very start. We bought a coffee machine that was a pretty large investment for us, but Francis answered all our questions and pointed us in the right direction. We collected personally and Francis waited well past his normal closing time to make this happen.
Buy from real people running real businesses. It's worth it.

Date of experience: 01 February 2023


Rated 5 out of 5 stars

Coffee Aficionados Take Note of Ferrari Siena!

I live in Western Canada and came across The Ferrari Coffee Company's Siena dark roast in a somewhat random store. As an absolute lover of dark roast I couldn't resist giving the bag a little squeeze so I could 'taste' the beans. SOLD! Then home to brew. Truly one of the best and most unique bold flavored coffees I have ever had, and with a smooth finish. Seriously, it's Sunday morning and what got me out of bed at 0800 hours was the thought of brewing a cuppa Ferrari Siena! Well done Ferrari Coffee Team!

Date of experience: 21 May 2023

Reply from Ferrari's Coffee

Dear Fred Herald,

We're happy to receive feedback as detailed as yours.
Our team is thrilled to hear you enjoyed Siena so much!
We sincerely thank you for taking the time to share your emotion with us.

Have a wonderful day,
Ferrari's coffee team


Rated 5 out of 5 stars

My favourite coffee

My favourite coffee.
I have been using this coffee for many years, the flavour is consistently good and is reasonably priced with excellent delivery times. I enjoy my favourite coffee every day and even take a supply on holiday.
The company is fair-trade and always innovative with their recyclable packaging and new blends.
The customer service is always first class.
I have many friends who have switched their regular coffee to Ferrari’s. If you haven’t tried it yet I can highly recommend Ferrrari’s Coffee

Date of experience: 15 February 2024

Reply from Ferrari's Coffee

Dear Michael,
Thank you so much for taking the time to leave such a detailed review! We are thrilled to read you had a consistent great experience with our coffee and service. Your kind words serve as a great testament to the hard work and dedication we invest.
Your recommendation means the world to us, and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.
Have a wonderful day,
Ferrari's Coffee team.


Rated 5 out of 5 stars

Incredible delivery speed

Incredible delivery speed. Coffee fantastic. Unfortunately I placed my first order and didn't see the whole bean option as it selected ground coffee instead. On my second order, you had to be really careful at all stages about your selection. This could be better laid out on your order form. You should have an order review highlighting the GROUND and WHOLE BEAN option as this was a costly mistake, albeit on my behalf.

Thank you

Date of experience: 27 October 2020

Reply from Ferrari's Coffee

Dear Lee Roberts,
We’re so grateful that you took the time out of your day to share your review with us and highlight ground and whole bean options.
We look forward to serving you always.
The team at Ferrari's Coffee.


Rated 5 out of 5 stars

Ordered a case after tasting a sample…

Ordered a case after tasting a sample of the decaf, excellent, but even better for the price. Prior to this order I ordered a sample from a london roaster at 3 times the price. couldnt ever justify the extra cost, I appreciate its hard to make decaf taste good This is as good as it needs to be.

Date of experience: 07 June 2023

Reply from Ferrari's Coffee

Dear Mr John Maxwell,

It's always valuable for us and the community to read reviews as detailed as yours.
We sincerely thank you for taking the time to share your thoughts with us.

Hope to serve you again soon,
Ferrari's Coffee team.


Rated 5 out of 5 stars

Great coffee

A coffee I discovered at a cafe in Tenby, led me to the website which has helpful roasting and tasting notes to help make the right choice. Mines Siena, a strong dark roast and worth its Great Taste Award
I ordered Wednesday and it was delivered next day, that's great service too. 'Damn fine coffee' from a damn fine company

Date of experience: 21 February 2024

Reply from Ferrari's Coffee

Dear Chris Hawkins,
We're delighted to read your detailed 5-star review! It’s always a pleasure to know more about the experience you have with our company. The strong coffee lovers from our community would appreciate your highlight of our Siena.
We look forward to serving you again soon,
Ferrari's Coffee team.


Rated 5 out of 5 stars

Good company, would recommend them to anybody looking for a top quality service and products

I am a wholesale customer. First and foremost, its a great range of products - Their coffee is best bar none (we use Piacentina, but the Deluxe is also amazing), followed up with a service to match. Top draw! Competitive pricing in current difficult times, an easy to navigate website and free next day delivery on qualifying orders. We now deal directly through the website but in the past have dealt directly in person with employees who are pleasant, helpful and all round nice guys.
Good company, would recommend them to anybody looking for a top quality service and products. JP.

Date of experience: 16 February 2022

Reply from Ferrari's Coffee

Dear JaPa,

Your detailed and thoughtful feedback made our day! It's appreciated and useful for our community, too that you shared your preference for our Piacentina and Piacentina Deluxe blends. It's so nice to read that you had an easy-to-navigate experience with our website and delivery terms satisfied your expectations. Feedback like the one you've shared are valued by every team member here and it gives us the motivation to continue developing our products and services.
We sincerely thank you for trusting and taking the time to share your thoughts and kind words with us.

Sincerely,
The whole team at Ferrari's coffee.


Rated 5 out of 5 stars

Cafe Classico

The ordering process is simple and straightforward with prompt delivery. However, being a local customer it would be nice to be able to collect and connect with the company that produces such an excellent coffee experience.
I have sampled a range of Ferrari’s coffee and whilst everyone is excellent in its own right, the Cafe Classico is the winner. A rich, smooth crema creating the perfect espresso to start the day.

Date of experience: 02 April 2024

Reply from Ferrari's Coffee

Dear Simon,

Thank you for taking the time to share your feedback with us. It's fantastic to read you've enjoyed sampling our range of Ferrari's coffee. We take great pride in crafting each blend to deliver a memorable coffee experience, and we're delighted to hear that our Cafe Classico has won your heart with its rich, smooth crema. If you're local, please feel welcome to come to our office and get the coffee you prefer. (You can pay by card)

Have a wonderful day,
Ferrari's Coffee team.


Rated 5 out of 5 stars

VERY good coffee

VERY good quality coffee! Very happy with the product they put out! Asked if they had Robusta only and they didnt, but recommended their robusta blend and didnt disappoint! Asked for it ground for Espresso machine. Maybe just a tad coarse for my machine, but pulled out a mean espresso regardless, NICE crema, punchy bold taste, fair price. Will keep on ordering from them! Thanks folks!!

Date of experience: 08 July 2021

Reply from Ferrari's Coffee

Hi Roberto Espinal,
Thanks so much for your feedback! We’re really glad you enjoyed our Robusta blend.
We’re very grateful for customers like you and hope you stick with us for years to come!
Thanks again,
Ferrari's coffee team.


Rated 4 out of 5 stars

Smooth purchase...but there are COD costs

Typically I have to randomly find this coffee bean at homesense, the ability to order it directly in Canada was a new development and helpful. The backbone of shopify was a smooth experience and helpful for details and tracking. The one downside to this process is that UPS did a COD and required me to pay fees. An additional $20. This puts the product in the cost prohibitive category.

Date of experience: 15 May 2024

Reply from Ferrari's Coffee

Dear Foote,

Thank you for taking the time to share your recent experience with our coffee beans and the ordering process. We are pleased to hear that the ability to order directly in Canada has been a helpful development for you.
We regret to learn about the inconvenience caused by the additional COD fees charged by UPS. We understand how unexpected costs can be frustrating.

Kind regards,
Ferrari's coffee team.


Rated 5 out of 5 stars

From the Bean to cup, Coffee at its best

Being a bit of a Coffee Nut and knowing the importance of having the right Coffee I invested in a bean to cup machine and then spent a considerable amount of time looking up Coffee roasters, I quickly realised Ferrari’s was just in my doorstep although they have been around for many many years. I sometimes call into their production facility to collect myself and sometimes I will have them to deliver it to me. One thing I know for sure the Coffee is always of great quality. Well done guys it’s a pleasure dealing you and your great company.
Andy Bridgend

Date of experience: 14 July 2020

Reply from Ferrari's Coffee

Thank you, Andy,

We are glad to have you as our customer. Thank you for sharing your kind words with us. We appreciate you taking the time to share your positive feedback and being so loyal. It means a lot to us and our entire team.

Best wishes,
Ferrari's Coffee


Rated 5 out of 5 stars

Best service

Best service, best coffee, best value, best choice, happy customer, thank you.

I've tried most of the others available & still have some of those to use up but will always come back for more Ferraris in due course.

Date of experience: 28 September 2022

Reply from Ferrari's Coffee

Dear Lee S,

Thank you so much for your positive feedback! We are happy to hear from happy customers like you.

Hope to serve you again soon,
Ferrari's Coffee team.