GolfStar Direct Reviews

1,196  •  Excellent
TrustScore 5 out of 5

4.9

In the Golf shop category

Write a review

Company activitySee all

Reviews4.9

1,196 total


Sort:


Rated 5 out of 5 stars

Ordered a single iron which…

Ordered a single iron which unfortunately couldn't be supplied with my choice of shaft though advertised on the website that it was available. Quick correspondence with Matt who offered sincere apologies and gave the option of an alternative shaft or full refund. Chose alternative shaft and order was received within a few days. Very good customer service.

Date of experience: 18 December 2024


Rated 5 out of 5 stars

Great service by Golf Star

Great service by Golf Star. Had ordered a set of starter clubs from another store but a week before Christmas they cancelled the order. So this was a very late Christmas purchase and everything arrived super fast. Club set has been very well received, great value for money

Date of experience: 19 December 2024


Rated 5 out of 5 stars

Great value for money

Great value for money ! A brand new Taylormade qi10 max at a bargain price ! Thank you golfstar direct taking it out for its 1st outing this afternoon.

Date of experience: 09 January 2025


Rated 5 out of 5 stars

Taylormade golf bag

I am delighted with my new TaylorMade Golf bag.
The delivery was quick & on time.
There's more pockets (11) in this bag, so overall I'm happy with my new cart bag. I'd definitely recommend this product

Date of experience: 02 December 2024


Rated 5 out of 5 stars

Golf items, fair prices, good delivery

Garmin Approach G80 Handheld GPS Rangefinder

Bought for a birthday gift, best price I could find and free one day delivery, kept updated with delivery details and arrived on time - slightly disappointed they don’t offer the chance to add a (gift) note when delivery is to a different address but could not fault service

Date of experience: 31 December 2024


Rated 5 out of 5 stars

Great Golf Bag

Great website, everything you need for golfing. The bag for the price seems like A steal it's a brilliant high end bag that's easy to carry but fits well on my caddy to.

Date of experience: 06 January 2025


Rated 2 out of 5 stars

Poor service

When I ordered the Ecco golf shoes, you were showing stock of size 41 and accepted my order due for delivery before Christmas. It later came to light that the stock wasn’t there and I was advised that more would be coming from America and still be delivered before Christmas. After chasing the order again I was then advised a revised delivery date of 9th January which you nearly got right actually delivering on 10th January.
The shoes are exactly what I wanted but weren’t a very good Christmas present-

Date of experience: 09 January 2025


Rated 5 out of 5 stars

Superb!

I ordered 2x boxes for Christmas presents both arrived in speedy time. The product inside was superb, and both hubby and son were very happy! Definitely recommend this site!

Date of experience: 12 December 2024


Rated 5 out of 5 stars

24 hour delivery Ecco shoes

Excellent service again from Golf star, ordered Ecco shoes on December 23rd and delivered on Christmas eve within 24 hours.

Our Cat Button. Enjoyed the box as well.�

Date of experience: 23 December 2024


Rated 5 out of 5 stars

Just Fab!!

Great guys to talk to when needed! Extremely quick delivery! Would recommend every time

Date of experience: 12 December 2024


Rated 5 out of 5 stars

Very happy first time user.

I would like to say thank you to everyone at Golfstar direct for the fantastic experience I have just had with my first purchase from you for a Garmin Watch and Golf Bag. From the Phone call to see if you had both the items I was looking at, to the price match and then a very quick delivery of my two items less than 24hrs later.

Date of experience: 20 December 2024


Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, good choice of equipment/clothes and accessories to choose from and a very user friendly website.
I bought the mystery box for £100 and although it’s a little bit of a gamble what you actually get, I received goods that probably close to double the £100 I paid! I received a pair of Oscar Jacobson pants, belt, bobble hat and snood, a Castore Polo shirt, Taylor made cap and glove, Titleist pro v1 golf balls and some tees.
Will definitely be ordering from here again.

Date of experience: 01 December 2024


Rated 5 out of 5 stars

Top customer service

Very helpful sales person when I called and asked questions. He arranged all aspects of delivery and costings and could not have been any more thoughtful or attentive. I upgraded my purchase (golf bag) via a second phone call, and the process of cancelling my first order and remaking a second and making further payment, was swift and painless. Delivery was on time and in good condition.

Date of experience: 09 December 2024


Rated 5 out of 5 stars

Great service

Great service, rapid turnaround and quality product, thanks. Will be back for more when given permission!

Date of experience: 05 December 2024


Rated 5 out of 5 stars

Above and Beyond

Ordered up a Galvin Green Polo top (last one in stock and in the sales) from Golf Star Direct. For whatever reason, they couldn't find it. Received a call from Matt apologising and asking if I could choose another, or they could refund me.
Was happy to choose the same top, but different colour.
Received a few days later, with a free hat, tees and ball marker, as well as a thank you card with discount codes.
These guys always go above and beyond with there customer service.
Highly recommend

Date of experience: 12 December 2024


Rated 5 out of 5 stars

Top notch service

After a slight issue with the online order the customer service guys sorted it out straight away. Product arrived amazingly quick and the best price I could find anywhere. Bigger name retailers could take a leaf out of the Golfstar Direct book. I’ll definitely be looking to buy from them again.

Date of experience: 02 December 2024


Rated 5 out of 5 stars

I have used Golfstar for a fair few…

I have used Golfstar for a fair few things now and alway been brilliant, this time I tried out there 100 pound mystery box and was impressed with contents the Oscar Jacobson thermal trousers are brilliant. Didn’t like every single thing in there but what can you expect that personal preference

Date of experience: 03 December 2024


Rated 5 out of 5 stars

Great store

Great store, my Oscar Jacobsen jumper arrived on time. Certainly use them again.

Date of experience: 06 December 2024