Judopay Reviews

44  •  Excellent
TrustScore 4.5 out of 5

4.5

In the Payment service category

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Reviews4.5

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Rated 5 out of 5 stars

Best payment provider I've come across..

I have tried to use many payment providers with my business, but this one is the best I have come across, they add a more personal touch that you can't get with other providers. Its quick and easy integration with the latest payment methods to match our consumer spending, not one bad point working with such a lovely team.

Date of experience: 05 January 2022

Reply from Judopay

Thanks for the lovely review Daniel! :)


Rated 5 out of 5 stars

Great team that are super helpful

Great team that are super helpful. Payments is crucial to us and a big decision but they helped us through the process. Documentation could be better but I believe they are addressing that as they speak however their support teams are always responsive if you have questions.

Date of experience: 07 July 2020

Reply from Judopay

Thanks for the review Lydia! And yes our new Documentation is in the process of being launched :)


Rated 1 out of 5 stars

Immoral

Integration finalised on the 12 March 2018 , website then held up for 9 weeks with thousands of people unable to pay. Loads of complaints and the reputation of the site destroyed.... Beware these unscrupulous people that have no morals

Date of experience: 11 May 2018


Rated 5 out of 5 stars

Amazing Service

I feel judopay.com is one of the best mobile payment service provider. Low cost and customized plans depending on the no of transactions you do is one of the best feature. I will recommend judopay to my fellow merchants.
All the best !

Date of experience: 15 April 2014

Reply from Judopay

Thanks for the review Michel! :)


Rated 5 out of 5 stars

Excellent

Excellent service works brilliant for our business, very rare breaks down, if it does the down time is really small. perfect for business willing to do online transactions.

Date of experience: 26 August 2021


Rated 5 out of 5 stars

Great company with great service

Great company with great service. Clear and secure processes, whilst being transparent about timescales. With a wide range of payment methods to suit a range of customers. Highly recommend!

Date of experience: 07 July 2020

Reply from Judopay

Thanks for the review Carol!


Rated 5 out of 5 stars

From this first moment I decided to…

From this first moment I decided to move to Judopay the service has been excellent the support 100% helpful and so quick to respond and resolve.Thank you judopay for making my in app payments and online payments easy as 123

Date of experience: 18 July 2018

Reply from Judopay

Thanks Simon! I'll share your lovely comment with the support team :)


Rated 1 out of 5 stars

Never go for JudoPay until you wanna suffer

Judopay is the kind of organization whose employees would make fake promises to you in order to achieve their sales goals.
Their payment integration process would leave developers clueless of what is to be done with no support or help from their support team.

I being a developer had the worst nightmares working with a payment provider like JudoPay. They have nothing listed to assist developers and even when I had the entire thing integrated with my own credibilities, they finally said that the client account could not be verified due to his business type, resulting in a loss of thousands of dollars to us and probably crushing down the business of the client.

This was after 4 months when they already provided assurance of their payment support to the client.

Being a developer, I would never ever recommend a sorry payment provider like JudoPay to any of my esteemed clients in future!!

Date of experience: 15 June 2018


Rated 5 out of 5 stars

Working with Rebecka was great

Working with Rebecka was great ! She made working with judo soo easy ;)

Date of experience: 22 October 2024

Reply from Judopay

Thank you for a great review! We appreciate you taking the time to feedback on working with Rebecca and are so glad you're happy with our service :)


Rated 5 out of 5 stars

"We are very happy with the service…

"We are very happy with the service from Judopay. The team responded urgently to any questions and we have had no problems so far. Thanks so much!"

Date of experience: 25 September 2020

Reply from Judopay

Hi Will, thanks for the great review!


Rated 1 out of 5 stars

I can never seem to get it to work

I can never seem to get it to work. Click confirm by Barclays app. No notifications

Date of experience: 01 August 2022

Reply from Judopay

Hi Glenn,
We're really sorry to hear that you had some issues completing your payment.

If you reach out to the merchant that you were attempting to pay directly, we can then work with them to investigate and resolve the issue.

Alternatively, you can send an email to help@judopayments.com, providing the name of the merchant and details of the issue that you experienced, and a member of the team will be happy to help.

Thanks so much
Viki


Rated 5 out of 5 stars

Guilherme at Judopay - Service

Guilherme at Judopay has been wonderful, very professional and always extremely helpful in all matters.

Date of experience: 31 October 2024

Reply from Judopay

Thanks for your great feedback, Fazala! We have passed this onto Guilherme :)


Rated 5 out of 5 stars

Had no major issues

Had no major issues, Service works well and customer services are always on hand to support quickly and efficiently.

Date of experience: 18 July 2018

Reply from Judopay

Thanks for your review!


Rated 5 out of 5 stars

Great service

Great service. Never had any issues. An queries are dealt with quickly

Date of experience: 18 July 2018

Reply from Judopay

Thanks for the review! Let us know if we can do anything else to support your business.