LC Packaging UK Ltd Reviews

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TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

Slow delivery

We needed bags in a hurry so went with L C Packaging because they offered next day delivery for orders placed in the morning. Our order was placed on 4th January and acknowledged at 9.53am so should have been delivered on 5th January, but didn't arrive until 9th January, so not a good start to our relationship, although the man I spoke to was very helpful and sympathetic.

Date of experience: 04 January 2023

Reply from LC Packaging UK Ltd

Hi Sarah

We cannot apologise enough for this slow delivery. Our delivery partners occasionally suffer from a shortage of staff and this will impact on their delivery times.


Rated 5 out of 5 stars

Great service

Great service. Callum was most helpful. The delivery driver was rude and not accommodating at all. I emailed Callum to let him know and he said he'd pass it on to logistics. My neighbour had a delivery the following week and her delivery was with a different carrier and the delivery driver was lovely! Delivery also arrived when they said it would. Thank you

Date of experience: 22 November 2022


Rated 5 out of 5 stars

Second time that we have used you

Second time that we have used you for sandbags.
First driver ran out of time and delivered the following afternoon. He was very unhelpful.
This second delivery, despite not advising us when delivery was to be made was easier. Speedy delivery by a helpful driver.
Product just what we wanted.

Date of experience: 25 May 2022

Reply from LC Packaging UK Ltd

Thank you for your constructive feedback which will be shared with the delivery company.


Rated 5 out of 5 stars

The Environment Agency.

Good Morning,
Thank you for again providing great service in delivering the sandbags on time to our depot in Nottingham

Keep up the good work. Ian Thomas.

Date of experience: 16 August 2022

Reply from LC Packaging UK Ltd

Thank you for this review, Ian. Glad to be of help.


Rated 1 out of 5 stars

We ordered net bags with no label or…

We ordered net bags with no label or anything other than net (part no 155070). They delivered onion sacks....
I don't know why.

Date of experience: 10 December 2021

Reply from LC Packaging UK Ltd

I am sorry to hear you have received the incorrect order, I can either arrange a new delivery of the orange nets and collection of the onion nets, or can collect the onion nets and issue a refund, could you please email me at nharris@lcpackaging.com with how you would like me to proceed?