Lily Grace Keepsakes Reviews

1,008  Excellent
TrustScore 5 out of 5

5.0

In the Art Handcraft category

Write a review

Company activitySee all

Reviews5.0

1,008 total


Sort:


Rated 5 out of 5 stars

Personalised Cushion

I ordered a cushion for my mum using my dad's favourite shirt.
Lily Grace kept me informed of the progress on a regular basis.
Once my order arrived, I was quite emotional. We are so happy with the attention to detail.
I would certainly recommend Lily Grace.
Look on their website!
Andrea

Date of experience: 08 January 2025


Rated 5 out of 5 stars

lily grace keepsakes

I ordered a bear keepsake from lily grace keepsakes which came out beautifully and i am very pleased with the outcome. They kept me informed with the process of my keepsake and the arrival of my items i sent. 100% recommend!

Date of experience: 08 January 2025


Rated 5 out of 5 stars

Amazing I recently had the privilege of…

Helen & Charlotte went above & beyond,
I recently had the privilege of receiving a custom-made cushion created from my late sister’s clothing. This thoughtful and deeply personal keepsake has exceeded all my expectations, both in its craftsmanship and emotional significance.

From the moment I unwrapped the cushion, I could see the care and precision that went into its creation. The fabrics were arranged in a way that beautifully preserved the essence of my sister’s personality. Whether it was the vibrant colors of her favorite dress or the subtle patterns from her beloved scarf, each piece was thoughtfully chosen and stitched to create a harmonious design.

What struck me most was how this item blends utility with sentimentality. It is a subtle but constant reminder of her presence in my life. Whether it sits on my couch or rests on my bed, it serves as a source of comfort and a cherished heirloom.

I would highly recommend this service to anyone looking for a meaningful way to preserve the memory of a loved one. It is more than just a cushion; it is a piece of art and a vessel for remembrance. I am deeply grateful for the thoughtful care and craftsmanship that went into making it, as it will be treasured for years to come.

This memory cushion has brought me solace and a sense of connection in my time of loss. It is a true testament to how something so simple can carry such profound meaning.

Date of experience: 13 January 2025


Rated 5 out of 5 stars

Amazing service and beautiful products

Helen and Charlotte were so friendly and helpful from the start. I ordered 3 memory cushions and they helped me through the ordering process and were always super responsive to my questions. I received regular status updates and everything was made and delivered to the timescales promised.
We absolutely love the final products. The quality is excellent and you can tell that they have been made with love and care. Given the sentimental value of the products, this was such an important factor for me. I would highly recommend Lily Grace Keepsakes.

Date of experience: 02 January 2025


Rated 5 out of 5 stars

First class customer service

The communication from first placing my order through to delivery was exceptional. It really felt like my dad's clothing was taken great care of and the cushions made from them are just beautiful. I would definitely recommend Lily Grace keepsakes.

Date of experience: 02 January 2025


Rated 5 out of 5 stars

Amazing memory bear

Amazing customer service! And I am so happy with our memory bear, it is a really special keepsake for my daughter in memory of her grandad. Thanks so much.

Date of experience: 11 December 2024


Rated 5 out of 5 stars

Bought as a surprise Christmas gift for…

Bought as a surprise Christmas gift for my late father’s partner!
She loved it described it as a wonderful gift.
Well made, care and attention given. Have not doubts whatever you want this company to do they will deliver. Highly recommend!

Date of experience: 09 December 2024


Rated 5 out of 5 stars

Great service

Kept me informed all the way through process, also arrived quicker than I expected. Teddy is bigger than I thought it would be , it is just absolutely perfect

Date of experience: 18 December 2024


Rated 5 out of 5 stars

Just absolutely beautiful

Just absolutely beautiful. From start to finish the service was brilliant. The photos didn’t do my memory cushion justice. When it arrived I was blown away. Got it sooner than expected so that was another huge plus. Would highly recommend.

Date of experience: 09 December 2024


Rated 5 out of 5 stars

From start to finish it was a pleasure…

From start to finish it was a pleasure to work with Helen. She listened to exactly what I wanted.these hearts were so important to me and they turned out beautiful. She kept me informed every step of the way

Date of experience: 09 December 2024


Rated 5 out of 5 stars

Beautiful keepsake cushions

The quality of both of the items that I received this year, on two separate occasions, is amazing. I ordered two different keepsake cushions. One for my Dad where I used his shirts. Another for my sister where I used a collection of her scarves. They were both great value for money, great communication with both of the ladies I came into contact with, and well packaged when I received the items. Would definitely recommend.

Date of experience: 27 November 2024


Rated 5 out of 5 stars

Absolutely fantastic!!!!

Absolutely fantastic!!!!! I have ordered 4 keepsake cushions for myself and family and they have all been absolutely stunning. Can’t recommend them enough from start to finish they keep you informed, brilliant work!! 💕

Date of experience: 12 December 2024


Rated 5 out of 5 stars

Lily Grace went out of their way to…

Lily Grace went out of their way to accommodate my request as it was a limited timeframe.
The Bear and hearts were so beautifully made, they exceeded my expectations! And kept me informed throughout the process.
I cannot thank them enough.
Stunning keepsakes x

Date of experience: 27 November 2024


Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing

Couldn’t have chosen a better company to handle making a precious keepsake. Product is beautifully completed and attention to detail is fantastic. We were kept informed of the progress and recommendations were made to get the best results possible. So delighted with the finished result.

Date of experience: 27 November 2024


Rated 5 out of 5 stars

A beautiful keepsake

The whole process was easy and simple to use.
The memory pillow is beautiful and well made.
I was informed when it was been made and out for delivery.
The only negative thing for me was its delivery, by Royal mail.
I wasn't in when Royal mail delivered it, and did not leave " the red card" and only realised with my ring doorbell, recording, after contacting them, they re delivers day after ( Sunday) impressed.

Date of experience: 30 October 2024


Rated 5 out of 5 stars

High quality service and special keepsakes …

I have ordered Teddy’s a cushion and stars. All material was carefully received and products despatched in the same manner.
Every item was created to a high standard and as a family we now have lovely keepsakes to help us through this traumatic time. Thankyou so much

Date of experience: 06 November 2024


Rated 5 out of 5 stars

lovely product

Friendly, helpful, kept me informed of progress and responded quickly to requests. Lovely product once completed. Great value too.

Date of experience: 18 November 2024