MCD Security Systems Ltd Reviews

13  Excellent
TrustScore 4.5 out of 5

4.4

In the Burglar alarm shop category

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Reviews4.4

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Rated 5 out of 5 stars

Very experienced company

I have received excellent customer service from Tahir. The entire installation process from start to finish was seamless. Tahir did a fantastic job with a neat finish. The cctv system has sharp and clear images. Upon completion, he showed me how to use the system in simple terms. Tahir is professional, approachable and takes pride in his work. Would highly recommend this company.

Date of experience: 20 February 2023


Rated 3 out of 5 stars

Improved customer service

We moved into a house a year ago with a MCD alarm already fitted. Despite many phone calls, missed appointments etc we have been unable to fix and engineer visit. They don't even have to decency to phone to rearrange.
Extremely poor customer service.

However, we did eventually have an engineer to visit us. We cannot fault the service he gave us, explaining everything carefully, and checking the system out. He made recommendations for extending the system to a new workshop.

I'm hoping the staffing problems that caused the glitch are now resolved.

Date of experience: 22 February 2022


Rated 5 out of 5 stars

Great price, great service, great company...

Awesome, very accommodating, we had to move installation dates due to delays on other work. Very understanding.
Rang on the day to see if they could come earlier, turned up and cracked on with the alarm, and installation of additional cameras on an existing system..

Great price, great service, great company!!!

Date of experience: 10 August 2022


Rated 5 out of 5 stars

Would Highly Recommend

Tahir and his team turned up on time and did a sterling job. I had cameras and security lighting fitted. They were very knowledgeable about placement of the equipment for optimum performance and left no mess at all. They even vacuumed up after the job was finished! Would have no hesitation in recommending this company to friends and family.

Date of experience: 28 December 2020


Rated 5 out of 5 stars

Great CCTV system and aftercare.

We had CCTV implemented by MCD a couple of years ago, great system with full HD, installed efficiently, good workmanship. I have since then have a couple of technical glitches (mainly user error), MCD have called back and talked through the issues, information given is concise and staff know the equipment set up in detail.

Date of experience: 14 January 2021


Rated 5 out of 5 stars

EXCELLENT SERVICE…

jUST MOVED INTO OUR LOVELY HOME AND HAD CCTV AND ALARM SYSTEM INSTALLED, VERY PROFESSIONAL AND HELPFUL WITH SHOWING US HOW THE SYSTEM WORKS, VERY APPRECIATIVE , THANK YOU. WOULD DEFINATELY RECOMMEND..

Date of experience: 03 June 2022