Modify Reviews

I was also scammed. You won't have a login associated with the account, and password recovery is a blank email sent to junk. Luckily, so far, it's only been $25. I am reporting to my bank as soon as possible. They suck. Not only that, but some of the files wouldn't download.

Date of experience: 22 December 2024

Scam! Paid 50 cent's for one file conversion and they charged 40 euro. The customer service is also a scam. Trying to get my password reset is also a challenge as they keep sending a blank email.

Date of experience: 23 December 2024

Long time to wait for the money back, they sent them to store account when I asked to sent to my original account, they charged me again another £5.99 to send to my account,they took £10 off from the prize what I paid, The quality is very poor and the prize is to expencive for that what you get! don't buy anything from Modify!

Date of experience: 09 December 2024

I just found that regular payments have been taken out from my bank account for this app that I had never heard of and don't have installed on my phone, so no idea how or why this got started. I had to google MNI Modify to find out what the hell it is. Im not sure how they've got my bank details - I'm guessing that I might have been conned into paying for something I wanted to do once several months ago and they have been charging my card every month even though I don't have an app installed am not using wjatever their service is meant to be, and did not subscribe to anything. the amount of ts I have been charged range from 51p (which I imagine was all I had expected to pay) to £12.50 for the most recent payment taken today.

Date of experience: 28 November 2024

They have charged me 14 euros after 1 day of trial.
I had agreed to pay 0.5 euro to convert some files.
Nowhere during the whole payment experience there was written that that payment was for a "trial" and that I would be charged 14 euros after 1 day. I had to find it out once I saw the charge. I went and looked back. there is written in small characters "24-hour test", but no mention that you will be charged 14 euros after that!!
This is an awful practice to steal money from unaware and uninformed customers.

Date of experience: 02 December 2024

SCAM. They charge you 0,5 Euro for the conversion and automatically sign you up for a monthly subscription. After the first session, suddenly the site changed to Spanish which cannot be translated by Chrome's built-in translation, and you cannot copy any text off the website.

Date of experience: 19 November 2024

I made a purchase for 69.14 when the products came and I wanted to return them in a timely manner. Using their return label they supplied. I only received 45.97 refund of 45.97 No explanation of what happened to my 23.15 to me this is robbery. Do not buy anything from this company. It’s a scam. The clothes were very poor quality.

Date of experience: 30 October 2024

Same as everyone else is saying, asks for 50p or similar to do one file, I paid it (and it didnt even convert the file!) Then if you do not cancel the subscription that it doesnt tell you are entering after 24 hours, you then get charged £10. Log on and cancel the subscription straight away or better yet, do not use this site at all!!

Date of experience: 12 November 2024

First of all, the conversion didn't work for me and many of reviewers. The 0.5 euro fee is for 24-hour-trial period, and "if you don't cancel your account with in the trial period", you will be charged for about 40 euro. The service provider claimed that the agreement is well written in the terms and conditions, but for layman consumers like us, the charge of approximately 40 euro shouldn't be that obscured. To be fair, the subscription fee should be more prominent on the webpage. But trust me, terms and conditions are bound by everyone who purchases this service so the company service is just on the edge of being illegal. Avoid using this conversion service at all causes as subscription fee rate is semi-obscured, and many may call it a scam.

I was lucky that I learned this very quickly after I 1st used the service and cancelled the account before the 24-hour-trial period ran-off. Also, to be safe, I called my credit card provider to suspend any online transaction after this payment.

For anyone who do not have the accounts, call your bank and get new credit cards.

Date of experience: 23 November 2024

Total scam. It couldn't convert my file, took 50c, and 39,95€ the next day. I didn't register, so how can I cancel?

Date of experience: 04 December 2024

I recently used Modify.app to convert an audiobook (AAX file) to MP3 format. While the website advertised a €0.50 fee for the conversion, things went wrong quickly. After uploading my file and entering my email for the converted audio, I was charged €0.50 as expected. Unfortunately, I pay for nothing.

However, the next day, I discovered a €39.95 charge for a subscription I never authorized. There was no option to unsubscribe or manage my account without logging in, and I hadn't created an account in the first place.

I had to contact my bank and cancel my card.

Avoid Modify.app! Their pricing practices are deceptive, and the conversion quality is poor.

Date of experience: 01 July 2024

It's a scam. You pay 50 cents the first time, and then they charge you 50 euros per month going forward. I was stupid, not paying attention, and have lost 300 euros and had to cancel my credit card as I wasnt able to log in to my account when I found out.

Date of experience: 30 September 2024

Same thing as everyone else. They advertised a 50c conversion fee but the next day tried to charge 40 euro. I can't even remove my information from the site without "emailing" when there's no email on the site. I never signed up for the page in the first place. Thankfully my card declined the transaction but now I have to get a whole new card.

Date of experience: 04 August 2024

I was desperate to get a file converted to mp4 and decided to give in to the 0.50-something charge. The next day they charged me 5.95. It seems that I got lucky considering how much other reviewers were charged. I'm trying to contact my bank in hopes I don't need to cancel my card. I should've known better.

Date of experience: 12 August 2024

Complete scam, do NOT use their website! 40 euro's got charged from my account, the day after I paid 0.50 cents to convert 5 documents. This is not communicated at all. Incredible.

Date of experience: 04 July 2024

Scammers same as the other people in this review. Would allow me to download until I paid 50 pence. Then they charged me £5.05 for a subscription I didn't authorise. AVOID

Date of experience: 17 June 2024

I wanted to convert an image to a vector file. Came across this site. Uploaded the image for conversion, asked to put in my email address to they can send the vector file on to me. It was a .50c charge, grand, thought nothing of that.
Received a completely blank email off them.
I received a phone call from the fraud department with my bank, about this website trying to take 39.95 out of my bank account.
I didn't create an account with modify.app so there was no way I could 'unsubscribe,' or log in or whatever.
I got my bank to cancel my card.
Don't fall for this like I did.

Date of experience: 28 May 2024

they charged me $0.63 and it didnt even work man im stupid...im scared for the people saying it charges you 40 euros but i have less than 2 dollars in my account so hopefully nothing too bad will happen

Date of experience: 21 June 2024

I paid 0.5 eur to convert 1 file, and they trapped me into the subscription and charged $25 the next day! When I asked for a refund, the reply was “read your email and T&C”
I don’t check my emails daily, the procedure is not transparent at all! Scammers, do not recommend

Date of experience: 22 April 2024

VERY BAD SERVICE AND UNCLEAR PAYMENT POLICIES. I DON'T RECOMMEND ANYONE TO USE THIS SERVICE. IF I COULD GIVE UNDER 1 STAR I WOULD !

Date of experience: 23 July 2024