VERY BAD SERVICE AND UNCLEAR PAYMENT…
VERY BAD SERVICE AND UNCLEAR PAYMENT POLICIES. I DON'T RECOMMEND ANYONE TO USE THIS SERVICE. IF I COULD GIVE UNDER 1 STAR I WOULD !
Date of experience: 23 July 2024
Company activitySee all
Reviews1.4
48 total
Sort:
Be aware. Scam
Be aware, these guys are cheaters. You need to be very careful using their services, and better don't use them. I needed to convert a single image into a vector. They first suggest to convert an image, then on download they request you to create an account and pay for the image. Ok, I paid, and created an account. No problem. But, there is a catch. When you create the account, they subscribe you to their service with quite big monthly payment of almost 40 euros. You receive a email with your account credentials, and in the same email they write that you are subscribed. I didn't request subscription, they didn't send a separate email for subscription, it was just a plain text email that my account is created and in the same email they wrote about subscription at the end. Yes, my bad, I didn't read the email until the end because usually it is just some welcoming text. I never faced such sneaky approach before. They refused to give money back, even though I never used their service after the first conversion that I paid for separately. I only noticed that they take my money after they did it the second time recently. So, as for me this is some sort of scam. Be aware.
Date of experience: 18 March 2024
IT IS A SCAM!!!!!!
IT IS A SCAM!!!!!!
I tried to get a file converted and paid 0,50 cents with my card. It did not work and the next morning I got charged 40 euros in my card. I had to call my bank to cancel my card and never got my money back.
Date of experience: 06 September 2024
This is a complete scam.
When I paid 0.50p to download a converted file, it charged me 39€. This is unacceptable.
Date of experience: 29 June 2024
This is complete fraud
This is complete fraud. They charged 39.95 euro after the service is not working. I wasn't able to convert any file.
Date of experience: 24 May 2024
Rejected refund
Wanted to try their service for 0.5€. It turned out to be useless. On the next day they charged 25€ and when I asked for the refund they had refused.
Date of experience: 11 August 2024
Scam
One star is too much. Scammers. The conversion is not good and they charge you a lot on the next day even if you did not subscribe to their plan.
It is a scam.
Date of experience: 18 May 2024
Total SCAM
Total SCAM. The conversion has not been made for the .50€ and I had to pay also 39.95 for... what???
I wrote an email trying to get a refund but... you know
Date of experience: 29 May 2024
Hell bound Scammers
Same as everybody else! Hope they rot in hell. babi betul
Date of experience: 07 October 2024
Scam!
was charged 0.50 eur for something i did not got to use, then they charged me for 49.95 eur the next day!
Date of experience: 11 July 2024
Is this your company?
Claim your profile to access Trustpilot’s free business tools and connect with customers.
Get free account