Motor Vehicle Finance Reviews

2,563  •  Excellent
TrustScore 5 out of 5

4.9

In the Car finance and loan company category

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Reviews4.9

2,563 total


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Rated 5 out of 5 stars

Fast loan approval.

Fast loan approval.

One thing though, I thought that I would have been on a lesser lending rate based on current/previous lending. Also taking into consideration the loan term is shorter than what was requested.

Overall, good service.

Date of experience: 23 December 2024


Rated 5 out of 5 stars

Very helpful

Very helpful, very patient and very nice.

Renne was fast with every question I had and I didn’t feel pressured into anything, I understood everything I was getting involved with no blurred lines which what I felt really good about.

Thank you Mika.

Date of experience: 19 December 2024


Rated 5 out of 5 stars

10/10 for MTF

This is the second time I have used MTF for finance in the past year and both times have been by far the most efficient service I have ever used to finance anything. Ive been lucky to get the same representative both times who was incredibly fast to get the process through and her response time was also very quick.

Date of experience: 23 December 2024


Rated 5 out of 5 stars

Anna was so amazing and went above and…

Anna was so amazing and went above and beyond for me throughout the whole process! Not only was she lovely and polite the entire time, but she was SO thorough and understanding even when I was being a little bit difficult. She also kept 100% on top of things. I would definitely trust & recommend Anna again.

Date of experience: 24 December 2024


Rated 5 out of 5 stars

Anna

Anna, is a well deserved champion.
Well done and thank you for the experience, all you assistance and expertise.
NZ needs more people like you - will be recommending Anna for future endeavours�
Supper happy and thankful for your service Anna �

Date of experience: 23 December 2024


Rated 5 out of 5 stars

Quick and easy process

Quick and easy process. Lauren was awesome, kept me updated throughout the process. Lauren was professional and accommodating until the end.
Thank you so much!

Date of experience: 20 December 2024


Rated 5 out of 5 stars

The online signing

The online signing, and use of technology made things very easy. My agent was great and his directions were easy to follow and he was very patient.

Date of experience: 24 December 2024


Rated 5 out of 5 stars

Anna Shepard

Thank you so much to Anna Shepard for her patience and being very helpful throughout the whole process start to finish. Made things very easy to understand and her communication on everything was top tier. Will 110% be happy to deal with her in any future loans/financing scenarios down the line

Date of experience: 12 December 2024


Rated 5 out of 5 stars

What made my experience great was how…

What made my experience great was how quick and effective the customer service was, It was easy to get through the loan process and I felt like the operator was very good at their job. She understood the situation and got into it asap. There was no time wasted and the operator worked with me . Gave me what I needed to complete in order to get the loan approved step by step.
I am very pleased as a customer and will recommend you guys to friends and acquaintances. Thank you

Date of experience: 05 December 2024


Rated 5 out of 5 stars

Thank you Imran

Imran was really helpful in everything. I didn’t know much about what was needed but he was very patient and understanding with me and always kept me in the loop. He was very thorough and his communication was brilliant. I would definitely recommend him to others. Thank you Imran��

Date of experience: 12 December 2024


Rated 5 out of 5 stars

Easy process

Easy process, efficient staff and great communication despite working over the Christmas break.
Thanks!

Date of experience: 27 December 2024


Rated 5 out of 5 stars

Hi Dale,

Hi Dale,

I wanted to take a moment to express my sincere gratitude for the incredible effort you put into getting the finance sorted for my car. Your dedication, persistence, and willingness to go above and beyond did not go unnoticed.

You tackled every challenge with professionalism and ensured the process was as smooth as possible for me. It’s rare to find someone as committed as you, and I truly appreciate the lengths you went to make this happen.

Thank you again for your outstanding support and hard work. I couldn’t have done this without you!

Best regards,
Shabana

Date of experience: 05 December 2024


Rated 5 out of 5 stars

Jessica is an absolute star!

Jessica is well informed on the latest market rates and well equiped to negotiate these on behalf of her customers. It’s an absolute pleasure dealing with Jessica as she ensures that the process is completed seamlessly and without delay.

Date of experience: 10 December 2024


Rated 5 out of 5 stars

Great service

Emma was diligent with following up and communicated everything clearly and on a timely manner. The process was seamless and easy as

Date of experience: 01 December 2024


Rated 5 out of 5 stars

Great experience.

Samuel was very helpful, quick communication with emails and calls. He made the whole process smooth and stress free.

Date of experience: 10 December 2024