2,194 total
I've used these guys a few times as I live locally, and I'm always impressed. Knowledgeable staff, who offer solutions to various problems. In particular, Steve is friendly and very helpful.
Date of experience: 13 January 2025
Reply from MP Moran
Thank you for your kind words. We are always happy to hear that our customers are satisfied with our services. We will be sure to pass on your feedback to Steve.
End to end customer friendly service. Very easy to order and delivery date was confirmed shortly. The delivery driver contacted well in advance to agree on a convenient time. Next day delivery at a very reasonable price - highly recommended.
Date of experience: 06 January 2025
Reply from MP Moran
Thank you for your 5* review. We are pleased to hear you are happy with our services. Hopefully we will see you again soon.
8 identical items were ordered, three arrived but despite many attempts we have never been able to contact by phone and although e mail replies have been really efficient the items have still not reached us,
Date of experience: 06 January 2025
Great service from these guys, reliable delivery and reasonable delivery costs. One delivery had a bad batch of wood, they went out their way to deliver to me the following day with hand picked pieces.
Date of experience: 02 January 2025
Reply from MP Moran
Thanks for the positive feedback! We're glad to hear that you're happy with our service. We always strive to provide our customers with the best possible experience, and we're happy to know that we were able to meet your expectations .
We appreciate you taking the time to share your feedback with us. It helps us to continue to improve our services.
Delivery was impressive
Great service during Xmas, bulk bag of gravels delivered without hassle
Date of experience: 22 December 2024
Reply from MP Moran
Thank you for your kind words. We're glad to hear that your delivery went smoothly and that you were happy with our service during the holiday season.
We work hard to ensure that our customers are happy with their deliveries, and we're always looking for ways to improve our service.
Easy to use web page order gas hob collected Saturday polite and efficient staff
Date of experience: 06 January 2025
Reply from MP Moran
Thank you for your 5* review. We are pleased to hear you are happy with our services. Hopefully we will see you again soon.
Website was clear about products and stock at at each store; itemised receipt arrived swiftly after payment. Watford Store helpful to plumber picking up boiler etc
Date of experience: 27 December 2024
Reply from MP Moran
Thank you for your 5* review. We are pleased to hear you are happy with our services. Hopefully we will see you again soon.
Great use of computer chat, delivered on time and placed in a safe place. 1 Bag short on delivery, rectified next day!
Date of experience: 02 January 2025
Reply from MP Moran
Thank you for your feedback. We are glad to hear that you were satisfied with your experience. We apologize for the missing bag and appreciate your understanding. We take pride in our customer service and strive to ensure that all of our customers are happy with their experience.
We were so lucky to come across MP Moran in Willesden Green when refurbishing our bathroom & shower room. There are a large range of quality brands on display in the showroom and plenty of brochures to take home and devour.
This is just the start and sitting down with Ciara Curtin and using her in-depth knowledge, we were able to purchase everything from MP Moran and benefit from some incredibly competitive pricing.
Ciara seamlessly sorted out the odd delivery issue and liaised with our builders to make sure the items were delivered as required.
I'm writing this review perhaps two months after the bathroom was finished and we are really pleased with the result especially with a full house over Christmas.
Date of experience: 01 November 2024
Reply from MP Moran
Thank you for your kind words and for taking the time to write this review. We are thrilled that you are happy with your new bathroom and shower room. We are especially pleased to hear that Ciara was able to help you with the delivery issue and that you are happy with the overall result. Hopefully we will see you again soon.
Worst service, they had the bath that I ordered in stock and delivery was supposed to come after 4 days and on the 5th day I wanted to check an update on delivery then I was told that they don’t have the item in stock. After calling the main head office and speaking back and forth many time then they sent the item damaged…I was so pissed off when I was told they came next day again to pick up the item without even informing me.Rubbish service
Date of experience: 01 December 2024
Reply from MP Moran
I'd like to apologize for the recent issues you experienced with your bath order. I understand that you were disappointed with the delay in delivery and the damaged product, and I sincerely apologize for the inconvenience this has caused you.
I have investigated the matter and have taken steps to prevent similar issues from happening in the future. I have also spoken with the delivery team to ensure that they are aware of the importance of communicating with customers about any changes to their delivery schedule.
Great. The tins of paint were packaged really well. No damage unlike my last purchase of the same item from a different company. Good product , good delivery service
Johnnie Cooper
Date of experience: 13 December 2024
Reply from MP Moran
Thank you for taking the time to leave us a review, we really appreciate it. We are glad to hear that you had a good shopping experience with us and hopefully we can help you in the near future.
Iverson Road branch greatest guys! Paul, Noel, Patrick, Brian, they have all been looking after me every time I went there! And they are treating every customer with the same curtesy and consideration. Often, I would have rather detour off my route, preferring to get my needs from their branch than any other more route convenient shop.
Date of experience: 28 November 2024
Reply from MP Moran
Thank you for your kind words about our Iverson Road branch. We're so glad to hear that Paul, Noel, Patrick, and Brian have been taking good care of you. We'll be sure to pass on your compliments.
We hope to see you again soon!
A big thank you to Ausitn at Watford branch for a fantasic job designing our kitchen
There are so many ideas products materials to chose from in the kitchen dapartment and Ausitn certainly knows his stuff!
He was very patient with both of us on multiple visits
Our finished kitchen is wonderfull
No problems from start to finish
Date of experience: 16 March 2024
Reply from MP Moran
Thank you for your kind words about Austin and the Watford branch. We are so glad you are happy with your new kitchen. We will be sure to pass your feedback on to Austin. Hopefully we will see you again soon.
After a poor start dealing with the kitchen department of Moran’s, we were lucky enough to deal with Austin Daniel.
The experience of dealing with Austin was nothing short of amazing.
He simply count have been more helpful and interested in our project and always responded to emails and queries asap.
Austin had an extensive knowledge of all the products on offer and that was very useful to us.
We also had some dealings with Alex who was also very helpful.
Thank you so much Austin for your help and support.
You made it all easy for us and we are very grateful for your support and advice .
Date of experience: 10 October 2024
Reply from MP Moran
Thank you for your kind words about Austin and Alex. We are so glad to hear that they were able to help you with your project. We will be sure to pass on your compliments to them.
We hope that you are happy with your new kitchen and we look forward to serving you again in the future.
Great customer service from Austin in helping us to choose a New Worktop. Answered any questions and was very helpful throughout. Would recomend.
Date of experience: 22 November 2024
Reply from MP Moran
Thank you for your kind words about Austin's service. We're so glad you had a positive experience. We’ll be sure to pass on your compliments.
We're always happy to help our customers, and we're committed to providing the best possible. Hopefully we will see you again soon.
I needed some polystyrene for moving/packing purposes, at MP Moran both the product and the delivery were cheaper than eslewhere. Order was delivered quickly too (in two days). I recommended this supplier
Date of experience: 02 December 2024
Reply from MP Moran
Thank you for your 5* review. We are pleased to hear you are happy with our services. Hopefully we will see you again soon.
we were apprehensive about buying anew kitchen until we met Austin in the showroom.He helped to choose and plan the best kitchen for us.The planning and design went smoothly even though we changed parts.
He guided us until the kitchen was completely finished with his advice and expert knowledge.Great result
Brian Keefe
Date of experience: 21 October 2024
Reply from MP Moran
Thank you for your 5* review. It’s fantastic to hear that Austin provided excellent service. We’ll be sure to pass on your compliments. Hopefully we will see you again soon.
I went in for a few bits and bobs. I couldn't find what I was looking for but the staff were super friendly, especially a chap called Kieran. He guided me to the aisle and shelves for what I needed and explained the difference between multiple items.
Date of experience: 07 December 2024
Reply from MP Moran
Thank you for your 5* review. We are always happy to hear from our customers.
We will be sure to pass your compliments on to Kieran. It is always nice to know that our staff is making a positive impact on our customers' shopping experience.
We hope to see you again soon.
There are various people I deal with at Moran and life can be easy or more difficult depending on the personalities I
deal with, I find everybody helpful on the front line and in the yard. Names that come to mind are Gary Darling managing my account, Raz, Hubert, and Jason on the sale desk and Tom in the yard. There are others in different departments, my experience in the beach is generally very good.
Date of experience: 08 November 2024
Reply from MP Moran
Thank you for your feedback. We are glad to hear that you have had a positive experience with our staff. We will be sure to pass your comments on to the team.
We look forward to continuing to serve you in the future.
Quick reply to enquiry, order placed. Materials arrived next day. Really friendly and helpful delivery guy (helped carry lot of sheets) all good. Will definitely use again.
Date of experience: 21 November 2024
Reply from MP Moran
Thank you for your 5* review. We are pleased to hear you are happy with your order and the delivery. Hopefully we will see you again soon.
