13,973 total
they provide a very professional service to their customers. The online staff are very helpful and patient with those who make mistakes when opening new account and they give aid customers the right area to complete their forms without in any way trying to direct them to their products only. Excellent procedure!
Date of experience: 11 December 2024
Things were clear and simple. I like how, when you make a deposit, you very quickly get a message telling you that your deposit has been received. It's reassuring.
Date of experience: 21 December 2024
On the whole a good service is provided. However it would be useful if you could transfer money in from a range of accounts rather than a nominated account. There are also delays in notifying when funds are received which could be improved upon.
Date of experience: 24 December 2024
I find Oaknorth a great bank to deal with and great, uncomplicated user interface. Only request would be for a better loyalty rate on bond renewal time to save me having to move my funds to achieve a competitive rate
Date of experience: 24 December 2024
The application process was easy to do, clear and made complete sense, with well written and succinct info and instructions. Ongoing comms have also been clear and relevant. Both the website and app do what's required and include all the key info needed within the core screens. I'm very pleased I've set up the account.
Date of experience: 25 November 2024
Competitive interest rates and an app which keeps you up to date on your investments.
Date of experience: 21 December 2024
Good interest rates, and easy to transfer / withdraw funds
Date of experience: 24 December 2024
You provide clear and up-to-date information on my account, and the options on managing it. It is always easy to find out what I want to know.
Date of experience: 29 November 2024
Have a fixed savings account. Rates were good at renewal. The renewal process was easy. Receive regular reminders and can access the account online without difficulty.
Date of experience: 05 December 2024
Easy to use app/ online banking. Good saving rates. Keep you informed on new products. We have banked with them for nearly six years now and will continue to do so.
Date of experience: 17 December 2024
My experience with OakNorth Bank's website has been disappointing. Even though I have deposited a substantial sum into my account, I have encountered numerous difficulties when attempting to set it up online. It doesn't give me much hope that they can handle my money safely. This is not at all what a bank should have—a smooth and dependable platform.
Date of experience: 02 December 2024
The transfer to close my account with OakNorth was swift. I never encountered any problems and the customer service was efficient. I would have loved to keep my savings with OakNorth but unfortunately somewhere else offered a better rate.
Date of experience: 23 November 2024
I've had a savings account with Oaknorth for six years now. Always easy to deal with (not that I have to contact them very often) and always good rates.
Date of experience: 14 December 2024
I moved my fixed term ISA from OakNorth on maturity to another provider as they had a better rate of interest. However, I have a second ISA with OakNorth taken out earlier this year when its interest rate could not be beaten. Both transactions went very smoothly.
Date of experience: 30 October 2024
Reply from OakNorth Bank
Thanks for your review. We’re delighted to hear you're enjoying your experience with us!
I’ve saved with OakNorth for some years and found interest rates very competitive. Communication is good & there’s an App which is straightforward to use.
Date of experience: 07 December 2024
OakNorth gave me the best return on my money with several choices of length of time.
Date of experience: 19 December 2024
I have banked with OakNorth for 2 years now and never had any issues or problems. When closing my notice account everything was straight forward and I received funds on the day as promised. Also when reapplying the process was quick and straightforward.
Date of experience: 30 November 2024
Reply from OakNorth Bank
Thanks for your review. We’re delighted to hear you're enjoying your experience with us!
Really easy process to open a savings account.
Kept updated throughout.
Date of experience: 01 December 2024
When things go right as they do with OakNorth investing is a pleasure and worry vanishes. Thank you.
Date of experience: 03 December 2024
Oak North always have competitive rates. Easy to set up the accounts and just the right amount of communication.
Date of experience: 03 December 2024
