RLS Computer Services Ltd. Reviews

104  Excellent
TrustScore 5 out of 5

4.8

In the IT support and services category

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Reviews4.8

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Rated 3 out of 5 stars

They do care for the customer

Living in the same village as RLS made the job for me to get the computer looked at very easy. Any one who lives else where should give them a try as they are keen to help and very friendly to the customer.

Date of experience: 09 October 2023

Reply from RLS Computer Services Ltd.

Thanks very much for your kind words, we really feel passionate about customer service and making IT work for you!


Rated 5 out of 5 stars

Quick and efficient

Recent interaction was an upgrade which seemed to be dealt with quickly and efficiently.

Date of experience: 16 January 2025

Reply from RLS Computer Services Ltd.

Thank you so much for the review


Rated 4 out of 5 stars

Rls computers are very experienced and…helpfull

Rls computers are very experienced and knowledgeable but the only fault is he is too quick for me to take it in.but my computer is so much quicker.helpfull

Date of experience: 11 April 2024

Reply from RLS Computer Services Ltd.

Thanks very much for your review and feedback. We will certainly try and slow things down a little.


Rated 5 out of 5 stars

Daniel and installation of laptop.

daniel who was our installer was very polite and helpful.
I am not very confidant with any form of technology so he went through everything very slowly until I was happy. Daniel is an asset to your organisation and I would happily recommend him.

Date of experience: 19 December 2024

Reply from RLS Computer Services Ltd.

Thank you for the review and the compliment to our staff.


Rated 5 out of 5 stars

Amazing gaming PC I couldn't be…

Amazing gaming PC I couldn't be happier!

The team at RLS were very knowledgeable and helpful. They designed, built, and setup my new gaming PC within 2 days.

It's been amazing ever since, no issues whatsoever.

Date of experience: 06 December 2024

Reply from RLS Computer Services Ltd.

Thank you for the review


Rated 5 out of 5 stars

Reliability

I have always found RLS Computer Services to be very quick in responding to a problem, sorting it out and giving advice on how to avoid the same problem in future.
They are honest and trustworthy and very reliable.

Date of experience: 10 December 2024

Reply from RLS Computer Services Ltd.

Thank you so much for the lovely review.


Rated 5 out of 5 stars

Very knowledgable and helpful. Well done RLS

RLS - Rob and Dan are always there at the end of the phone. As a "slightly" older person, I sometimes need help. They always explain what is wrong and quickly and efficiently put it right. I always feel they have got time for me. Thank you so much.

Date of experience: 09 December 2024

Reply from RLS Computer Services Ltd.

You are so welcome Mrs B, we are always here to listen and resolve your IT issues.


Rated 5 out of 5 stars

Brilliant local company

Brilliant local company. So helpful, knowledgeable & quick to sort problems, with a sense of humour and didn’t make me feel totally useless!
Great communication……kept me updated with progress.
Highly recommend.

Date of experience: 17 October 2024

Reply from RLS Computer Services Ltd.

Thank you for your kind words! We're so pleased we could help. It’s great to know our approach, including a bit of humour, made a difference. We appreciate the recommendation!


Rated 5 out of 5 stars

Dan answered my call immediately and…

Dan answered my call immediately and stopped what he was doing to fix the problem. Then he called me back as promised.
Excellent service as usual.

Date of experience: 14 November 2024

Reply from RLS Computer Services Ltd.

Thank you for your feedback! We're always thrilled to hear our staff provided prompt and excellent service.


Rated 5 out of 5 stars

We have used Rob for almost 20 years

We have used Rob for almost 20 years, he always goes above and beyond to help. All the team are always very professional and do their very best to help and advise in stressful situations. We can't imagine using anyone else.

Date of experience: 29 July 2024

Reply from RLS Computer Services Ltd.

Thank you so very much for your kind words and thanks for being such a great client.


Rated 5 out of 5 stars

The Technicians at RLS Computers King’s…

The Technicians at RLS Computers King’s Lynn are extremely knowledgeable about how computers work and what they can accomplish with their software.
I had every confidence in them to test and repair my MacBook Pro.

Date of experience: 10 September 2024

Reply from RLS Computer Services Ltd.

Thanks very much for the review and feedback. It is really appreciated.


Rated 5 out of 5 stars

Highly recommend RLS Computer Services…

Highly recommend RLS Computer Services who have been my business IT support for over 15 years. My IT skills are adequate, but Rob often saves the day quickly and professionally when I get into trouble which happened recently with accessing some documents. Thankfully, I don't have to worry about any IT issues with Rob and his team in the background!

Date of experience: 03 January 2023

Reply from RLS Computer Services Ltd.

Thanks very much for the valued review, we are always here for you when you need us the most.


Rated 5 out of 5 stars

I have been with RLS Computers for…

I have been with RLS Computers for several years,and would highly recommend them, as very reliable in helping me with any problems, as nothing is to much for them. As i have a sight problem they are always patient with me, and that is sincerely appreciated. from Bob Shore

Date of experience: 09 July 2024

Reply from RLS Computer Services Ltd.

Thanks Bob for your kind words. We have been working towards a concept that IT should be for all and inclusive is something we feel passionate about.


Rated 5 out of 5 stars

Friendly, helpful, and great value

Rob was very helpful and informative. When designing the PC, he dedicated time to go over each spec and work out what would be best based on what I needed and how much it could achieve, all while keeping it at a reasonable price. It was ready for collection at a great pace, meaning I had it for my birthday.

Date of experience: 21 August 2023

Reply from RLS Computer Services Ltd.

Thank you very much for the review, it was an absolute pleasure designing your PC.


Rated 5 out of 5 stars

Friendly Local Company

When my daughters laptop stopped charging RLS promptly identified it was the charger rather than the laptop, fully charged it for her and supplied a replacement cable, so she had no excuses for not doing her homework! Great service

Date of experience: 02 October 2023

Reply from RLS Computer Services Ltd.

That's no problem at all, we were happy to help.


Rated 5 out of 5 stars

Rob & Tom did a great job …

Rob & Tom did a great job helping us to update our system, we are both elderly and technology has moved so quickly we find it hard to keep up, they were very patient and helpful. We would recommend RLS to anyone looking for good efficient service.

Date of experience: 02 February 2023

Reply from RLS Computer Services Ltd.

Thank you ever so much for the review. We do pride ourselves on keeping technology simple.