Your online system is great, when we call you are incredibly easy to get on with, so friendly too. At collection you're just as good.
Thank you
Southgate Timber Co Reviews 1,572
•
4.9
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
See what reviewers are saying
Great product, super fast delivery. An all round first class experience.
All timber came well packed and on time.
Will definitely use them again.
Very helpful and friendly. Very good quality timber
Company details
- #5 of 64 best companies in Timber merchant
- #7 of 118 best companies in Building Materials Supplier
- #1 of 6 best companies in Deck Builder
- #17 of 250 best companies in Home improvement shop
- #2 of 27 best companies in Wood Supplier
- #3 of 17 best companies in Woodworking Supply Shop
Written by the company
Based in Moreton, Essex, Southgate Timber was established in 1984 and the company combines expertise in timber with quality customer care and competitive prices. We believe in building close working relationships with our customers to ensure that we meet all your timber needs.
Contact info
Church Road, CM5 0JA, Moreton, United Kingdom
- 01277 890783
- mark@southgatetimber.co.uk
- southgatetimber.co.uk
4.9
Excellent
2K reviews
Verified
Reply from Southgate Timber Co
Hi Alex, thanks for your recent purchase and for taking the time to give us your feedback. We appreciate the kind comments and 5-Star review. We hope to deal with you again soon. Best regards :-)
Verified
Reply from Southgate Timber Co
Hi Nick, thanks for your recent purchase and for taking the time to give us your feedback. We appreciate the kind comments and 5-Star review. We hope to deal with you again soon. Best regards :-)
Verified
Always great quality and always a…
Always great quality and always a cheerful helpful driver. Great customer service.
Date of experience: 02 October 2024
Reply from Southgate Timber Co
Hi Tina, thanks for your recent purchases and continued support. We are delighted with your comments and 5-Star review. We hope to deal with you again soon. Best regards
Verified
Very good company ,very good product…
Very good company ,very good product and prices!
Date of experience: 09 October 2024
Reply from Southgate Timber Co
Hi Vince, thanks for your recent purchase and for taking the time to give us your feedback. We appreciate the kind comments and 5-Star feedback. We hope to deal with you again soon. Best regards :-)
Verified
Reply from Southgate Timber Co
Hi David, thanks for your recent purchase and for taking the time to give us your feedback. We appreciate the continued support, kind comments and 5-Star feedback. We hope to deal with you again soon. Best regards :-)
Verified
Ordered materials and needed as quick…
Ordered materials and needed as quick as possible delivery and they did there best and kept there word, Amazing help from ordered to matt at delivery �
Date of experience: 09 October 2024
Reply from Southgate Timber Co
Hi John, thanks for your recent purchase and for taking the time to give us your feedback. We appreciate the kind comments and 5-Star feedback. We hope to deal with you again soon. Best regards :-)
Verified
Reply from Southgate Timber Co
Hi Rob, thanks for your recent purchase and for taking the time to give us your feedback. We appreciate the kind comments and 5-Star feedback. We hope to deal with you again soon. Best regards :-)
Verified
Reply from Southgate Timber Co
Hi David, thanks for your repeat business and for taking the time to give us your feedback. We appreciate the comments and 5-Star review. We hope to deal with you again soon. Best regards
Superb service and delivery.
We went for the best price, and also got very good service. The decking was superb, every board is usable. The delivery was as stated, and the delivery guy couldn't have been more helpful. Phone was answered promptly by a real person too.
Date of experience: 24 September 2024
Reply from Southgate Timber Co
Hi David, thanks for your recent purchase and for taking the time to give us your feedback. We appreciate the kind comments and positive feedback and are delighted to have met all expectations. We hope to deal with you again soon. Best regards :-)
Verified
Good experience
The delivery man was very friendly and helpful and we offloaded together
Date of experience: 23 September 2024
Reply from Southgate Timber Co
Hi Peter, thanks for your recent purchase and for taking the time to give us your feedback. We appreciate the positive comments and 5-Star review. We hope to deal with you again soon. Best regards :-)
Verified
Extremely helpful and polite service
Extremely helpful and polite service. They went out of their way to deal with a last minute order. Would certainly use them again.
Date of experience: 10 September 2024
Reply from Southgate Timber Co
Hi S. Haynes, thanks for your recent purchase and for taking the time to give us your feedback. We appreciate the positive comments and are glad we could assist. We hope to deal with you again in the future. Best regards :-)
Verified
Reply from Southgate Timber Co
Hi Amanda, thanks for the recent purchase and for taking the time to give us your feedback. Excellent comments and we delivered in less than 48 hours just wondered what we could have done better to achieve 5-Stars. Hope to deal with you again soon. Best regards :-)
Verified
Great product and great delivery…
Great product and great delivery service - professional service from start to finish including arranging delivery.
Date of experience: 16 September 2024
Reply from Southgate Timber Co
Hi Customer, thanks for your recent purchase and for taking the time to give us your feedback. We appreciate the kind comments and 5-Star review. We hope to deal with you again soon. Best regards :-)
Verified
They were very helpful responding to…
They were very helpful responding to emails quickly and with solutions great turnaround and delivery highly recommend them
Date of experience: 16 September 2024
Reply from Southgate Timber Co
Hi Mabel, thanks for your recent purchase and for taking the time to give us your feedback. We appreciate the kind comments and 5-Star review. We hope to deal with you again soon. Best regards :-)
Verified
Good service
Good website, good stock availability and easy to order with no minimum order required. Delivery charges were reasonable and my order was processed quickly. Several email updates with delivery schedule so overall a very good service.
Date of experience: 16 September 2024
Reply from Southgate Timber Co
Hi EBH, thanks for your recent purchase and for taking the time to give us your feedback. We appreciate the kind comments and 5-Star review. We hope to deal with you again soon. Best regards :-)
Verified
Very good quality timber
Very good quality timber and excellent delivery
Date of experience: 16 September 2024
Reply from Southgate Timber Co
Hi Graeme, thanks for your recent purchase and for taking the time to give us your feedback. We appreciate the kind comments and 5-Star review. We hope to deal with you again soon. Best regards :-)
Wow! Thank you so much
Wow!! What a breathe of fresh air.
I ordered timber from another online retailer and when it turned up the quality was terrible.
We then contacted Mark at Southgate timber. They helped us out with a fantastic product with an amazing level of service.
Thankyou all so much you got us out of a really stressful situation.
Date of experience: 06 September 2024
Reply from Southgate Timber Co
Hi James, thanks for your recent purchase and for taking the time to give us your feedback. We are delighted you chose us for your project and pleased we could assist with quality timber and fast service. thanks again for the support we hope to deal with you again soon. Best regards :-)
Verified
A very easy company to deal with
A very easy company to deal with, great communications and fast delivery service.
Date of experience: 16 September 2024
Reply from Southgate Timber Co
Hi Alan, thanks for your recent purchase and for taking the time to give us your feedback. We appreciate the kind comments and 5-Star review. We hope to deal with you again soon. Best regards :-)
Verified
Great service and great product
Great service and great product. I had yellow Balau 45x10mm boards
Date of experience: 16 September 2024
Reply from Southgate Timber Co
Hi Tony, thanks for your recent purchase and for taking the time to give us your feedback. We appreciate the 5-Star review and hope you enjoy you 10 x 45mm PAR Yellow Balau modern fencing. We hope to deal with you again soon. Best regards :-)
Verified
Reply from Southgate Timber Co
Hi Herman, thanks for the recent order and for taking the time to give us your feedback. We appreciate the kind comment and 5-Star review and hope to deal with you again soon. Best regards :-)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.