The Essentials Company Reviews

343  Excellent
TrustScore 5 out of 5

4.8

In the Online marketplace category

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Reviews4.8

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Rated 5 out of 5 stars

A little patience was worth the wait

Closed for some time around the holidays, but they are a small business. A little patience was worth it & the lengths of twine arrived swiftly after the "returning on" date. Tidy package, no damage, well handled.

Date of experience: 06 January 2025


Rated 5 out of 5 stars

Excellent product and customer service

I found exactly what I wanted on their website and I know it’s always a risk ordering something based on a picture but when my apple picks arrived, they were even better than I was expecting. Really fast delivery considering it was so close to Christmas. Great price too. Very happy.

Date of experience: 09 December 2024


Rated 5 out of 5 stars

Best value for what I needed

Best value for what I needed. Fast efficient service. Have come back year after year. I don't even bother cross checking with other companies anymore as a waste of time!

Date of experience: 25 October 2024


Rated 5 out of 5 stars

Excellent service

I always order from The Essentials company in the Autumn ready to make my Christmas wreaths. Not being a florist I love to give wreaths at Christmas time as part of family & friends presents. I find everything that I need and my order arrives within a few days.

Date of experience: 25 September 2024


Rated 5 out of 5 stars

Sickle arrived quicker than expected

Sickle arrived quicker than expected, which was a bonus. Was razor sharp as advertised and has made short work or undergrowth behind sheds including cutting through thick ivy branches and tree branches. Would strongly recommend

Date of experience: 09 July 2022

Reply from The Essentials Company

Thank you for taking the time to leave us a review.

Your feedback and custom are always appreciated.

Be careful with that Sickle.

Kind Regards
Jason


Rated 5 out of 5 stars

Items ordered for wreath making

So I’d ordered quite a few items including cones and raspberry berries. All items I received are very well made, good quality and look great on a few artificial Autumn wreaths I’ve made. Looking forward to using the Christmas items when I make Christmas wreaths. Thank you, I’ll no doubt be ordering again at some point.

Date of experience: 19 September 2022

Reply from The Essentials Company

Thank you so much for leaving such a kind review. Your feedback is appreciated.

We look forward to welcoming you back soon.

Kind Regards
Jason


Rated 5 out of 5 stars

Brilliant service

Finally, somewhere I can buy decent quality LEFT handed bypass secateurs from for my wife.

Ordered over the double Easter bank holiday weekend and arrived by DHL on the Wednesday. I couldn't ask for better service.

Packed really well too, in a sensible sized box with a brochure of all the other things they do..... I get a feeling I will be told to put another order in very soon!!

Great to be able to track the order too

Thanks to you all

Date of experience: 03 May 2022

Reply from The Essentials Company

Thank you so much for taking the time to leave such a lovely review.

As a small team working hard to do the right thing, it always brightens up our days & puts a smile to our faces when we receive such lovely feedback.

Kind Regards
Jason


Rated 5 out of 5 stars

Great service as expected from them.

I've used them for many years and always get friendly and personalised service. My questions are answered promptly and they couldn't be more helpful and efficient. Most importantly, I also use them because the product is good quality, and that's also hard to find these days.

Date of experience: 07 June 2022

Reply from The Essentials Company

Thank you for taking the time to leave us a review.

Your feedback and custom are always appreciated. I'm glad we could help where needed.

Kind Regards
Jason


Rated 5 out of 5 stars

Good stuff at a good price.

As always the Essentials company had what I needed ( plant labels and pens) at a good price which prompt delivery….I was tempted by the suet filled coconuts for the birds and I’m watching them now waiting for the blue tits to arrive.

Date of experience: 24 March 2023

Reply from The Essentials Company

Thank you for taking the time to leave such a kind review.

It is greatly appreciated by everyone at The Essentials Co.

Kind Regards
Jason


Rated 5 out of 5 stars

Product arrived on time

Product arrived on time. Approximately wrapped and new. Superior product The best for tying plants up. It wasn’t available from other companies, but this company provided a great service so thank you for that.

Date of experience: 29 May 2023

Reply from The Essentials Company

Thank you for taking the time to leave such a kind review.

It is greatly appreciated by everyone at The Essentials Co.

Kind Regards
Jason


Rated 5 out of 5 stars

Excellent customer service

I live in the USA. The website initially did not offer the USA as a shipping option. After I emailed the company the website was changed and an employee took personal interest and assisted me placing my order which I received promptly.

Date of experience: 06 May 2022

Reply from The Essentials Company

Thank you for taking the time to leave us a review.

Your feedback and custom are always appreciated. I'll pass your feedback onto Louise, she will be pleased.

Kind Regards
Jason


Rated 5 out of 5 stars

Fantastic selection

I had ordered and received a number of Christmas cards, chosen from a great selection by the Essentials Conpany, which were very reasonably priced and of very good quality. I’m very pleased with them.

Date of experience: 27 October 2022

Reply from The Essentials Company

Thank you for taking the time to leave such a kind review.

It is greatly appreciated by everyone at The Essentials Company.

Kind Regards
Jason


Rated 5 out of 5 stars

What an amazing Company

What an amazing Company! I ordered on the 25th and my parcel arrived in the morning post on the 28th. Great packaging. I would certainly use this Company again and again. I wish all traders were this efficient and paid so much attention to detail. Thank you to The Essentials Team.

Date of experience: 28 January 2023


Rated 5 out of 5 stars

Darlac tools

I knew what I was looking for and The Essentials Company stocked both of them at a good price, and with fair delivery. They arrived promptly, and with decent communications from the company. I will use them again.

Date of experience: 24 March 2023

Reply from The Essentials Company

Thank you for taking the time to leave such a kind review.

It is greatly appreciated by everyone at The Essentials Co.

Kind Regards
Jason