TORRO Reviews

18,355  •  Excellent
TrustScore 4.5 out of 5

4.7

In the Mobile Phone Accessory Shop category

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Reviews4.7

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Rated 5 out of 5 stars

I must be on my 5th or 6th TORRO phone…

I must be on my 5th or 6th TORRO phone case now. Whenever I change my phone I look at cases but always end up going back to TORRO as they are well made, robust, smart and stylish. And they protect my phone from those inevitable little accidents. Delivery is always very quick even if you opt to have your initials on the case which I also recommend. I’m a serially satisfied customer

Date of experience: 27 December 2024


Rated 5 out of 5 stars

Protective cover that looks and feels great

A good leather case to protect the item it was designed for. It looks good and with the added personalisation it was a lovely gift. It took a little longer to arrive but worth it.
The cases are so good we keep coming back as items are upgraded. This is the first time one has been bought for something larger. It is a good tight fit to the computer and the ridges help to hold it up when in use.
Would it be possible to have a case that could swivel with the computer in it so that it case be use vertically or horizontally?

Date of experience: 27 December 2024


Rated 5 out of 5 stars

Great case

These phone cases are fantastic and really do protect your iPhone although recent ones don’t seem to be of the same quality with the spine breaking very quickly which is a shame

Date of experience: 28 December 2024


Rated 5 out of 5 stars

Quality kindle Paperwhite case

I previously bought a cheaper cover for my kindle Paperwhite from Amazon and unfortunately it didn’t last long before it started to fall apart. The leather cover I bought from Torro should last as long as my kindle and I’m very happy with it’s quality.

Date of experience: 28 December 2024


Rated 5 out of 5 stars

Discovering the perfect item is…

Discovering the perfect item is effortless with our streamlined browsing experience. A wide selection ensures there's something to suit every taste and preference. Personalization options add a unique touch, making each item truly special. The quality of materials and craftsmanship is evident in every detail. Enjoy the satisfaction of owning something beautifully made and perfectly tailored to you.

Date of experience: 26 December 2024


Rated 1 out of 5 stars

WARNING !

- purchased iPhone 15 Pro Nubuck Leather Wallet
Case (with Detachable Cover) - cost CHF 47.- plus
shipping - order nr. 151728

- delivered via UPS Switzerland

- surprise surprise!!!

- UPS INVOICES CHF 33.- for expenses/handling, of
which VAT represents CHF 2.15 only.

= FINAL COST 70% higher than expected !
= NEVER AGAIN !

Date of experience: 06 January 2025

Reply from TORRO

Thank you for your feedback and for sharing your experience.

We’d like to clarify that import fees, including duties and handling charges, are not controlled by us but rather determined by the courier (in this case, UPS) and your local government. As mentioned in our shipping policy, we are not liable for these charges and they are the responsibility of the customer.

You can review our shipping rates, which state that shipping fees exclude local customs fees and taxes, here: https://torro.co.uk/pages/shipping-rates

We understand this can be frustrating and sincerely apologise for any inconvenience caused. If you have further questions or concerns, please don’t hesitate to reach out.

Kind regards,
Joe
TORRO


Rated 5 out of 5 stars

Bought a new wallet from Torro as a…

Bought a new wallet from Torro as a first time customer just before Christmas. It was delivered promptly, was a very good price and was both smart looking and durable. People who have seen it have comment on how smart it looks :-) Will be keeping an eye on what they have on offer too meet my future needs.

Date of experience: 22 December 2024


Rated 5 out of 5 stars

Not the first item bought

As usual this item looks really smart especially with my initials on it. Have not used it yet as the Kindle i want is to expensive at the moment.

Date of experience: 27 December 2024


Rated 5 out of 5 stars

Fantastic service

I ordered a wallet case for my iPhone. Delivery was quick and the quality of the product is superb! I would highly recommend using Torro!

Date of experience: 27 December 2024


Rated 4 out of 5 stars

Good all round …

Case was well built the new camera control button was very accessible and everything was protected.
I only have one minor issue and that is the bronze letters that I have opted to have came out a bit more shiny then expected still looks good I would only suggest making them a bit more metallic looking on the website.

Date of experience: 26 December 2024


Rated 5 out of 5 stars

Very high quality leather product.

This product is a very high quality leather product and worth every penny paid.
I chose the Brown Leather cover in preference to the other two colour options and am very pleased I did.
Although, the cover when closed is slightly deeper than the cover for my previous kindle don’t be put off by that especially if you prefer a more book-like feel when holding to read, which I do.
I would definitely buy another Torro leather product given the high quality of this kindle cover.

Date of experience: 19 December 2024


Rated 5 out of 5 stars

Quality phone cover

I've bought a Torro case for all my phones over the years. holds all my cards and a place to put my notes. They make a quality phone cover, what more do you need or want.

Date of experience: 27 December 2024


Rated 5 out of 5 stars

Really helpful support team

Really helpful support team. Realised I’d ordered the wrong case size and they swiftly resolved my error! Quality products, delivered uber quickly so very impressed

Date of experience: 20 December 2024


Rated 5 out of 5 stars

I have bought from Torro before

I have bought from Torro before. This time I purchased a leather phone cover for my father-in-law. Very good quality and delivered within a few working days. Excellent service.

Date of experience: 18 December 2024


Rated 5 out of 5 stars

A very happy customer

A very happy customer. This was ordered in plenty of time for Christmas but unfortunately the delivery company messed up and ended up sending it back to Torro. Someone from Torro phoned me the day before Christmas Eve to say they would send out a replacement guaranteed next day delivery to make sure I got it in time for Christmas. Excellent customer service and very happy with the phone case too. Thank you 😊

Date of experience: 14 December 2024


Rated 5 out of 5 stars

Lovely quality products from Torro!


Leather smells amazing and top quality!
Beautifully made and had many compliments on my iPhone case and specs case which were both personalised with initials!
Highly recommend this company and their goods! Reasonably priced for such superb quality! You won’t be disappointed!

Date of experience: 13 December 2024