toucanBox Reviews

4,338  •  Excellent
TrustScore 4.5 out of 5

4.7

In the Art Handcraft category

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Reviews4.7

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Rated 5 out of 5 stars

Has everything you need

I’ve been using these for years and now my children have sadly outgrown them. They contain everything you need and once they’ve made their creation it’s something they can then play with. Great to pack for holidays too in case there’s a rainy day.

Date of experience: 16 January 2025


Rated 5 out of 5 stars

Hours of Enjoyment

My granddaughters loved receiving their crafting boxes over last 3 years. Lots of interesting ideas that have kept them busy for hours.

Date of experience: 09 December 2024


Rated 5 out of 5 stars

Great for 3+

We've had these boxes since my little boy was 3. He's always found them fun to make and play with. I'd recommend them.

Date of experience: 05 January 2025


Rated 5 out of 5 stars

An excellent company - great craft ideas

We bought a year's subscription for our 5 year old grandson and he has loved receiving the packs every month. The craft ideas are fun and achievable and allow him to be relatively independent as everything is provided. We would highly recommend toucanBox as a company, they have been efficient and helpful.

Date of experience: 28 October 2024

Reply from toucanBox

Thanks for sharing your experience with us!


Rated 5 out of 5 stars

Awaiting this months box

I have ordered these boxes for over two years for my great granddaughter who is now becoming too old for them. They have given enormous pleasure and encouraged learning and imaginative thinking.
I recommend ordering them for any lucky child.

Date of experience: 01 November 2024

Reply from toucanBox

Thanks for sharing your experience with us!


Rated 5 out of 5 stars

My daughter is always so excited when…

My daughter is always so excited when her craft box from toucan box arrives.
The activities keep her happy and busy and she proudly displays what she has made.

Date of experience: 25 November 2024

Reply from toucanBox

Thanks for sharing your experience with us!


Rated 5 out of 5 stars

Lovely little packages delivered…

Lovely little packages delivered monthly.
Excellent for younger children. They'll be entertained and get to be creative. So much in the package and excellent value for money.

Date of experience: 25 November 2024

Reply from toucanBox

Thanks for sharing your experience with us!


Rated 1 out of 5 stars

No response from customer service

Hello,
I bought a toucanbox on the French website, but i am still waiting for the confirmation email.
Secondly, when i want to create my customer account, it doesn't work, so i can't follow the shipping.
Then, i sent an email but i have no response from the customer service.
However you took correctly the 214,80€ from my bank account...

Date of experience: 03 December 2024

Reply from toucanBox

Thank you for your feedback. We did send you an email with a solution to address your complaint. Please, check your inbox for further details.


Rated 5 out of 5 stars

Great craft and customer service

My 5 year old daughter enjoys receiving the Toucan box through the post and we have fun together making the items. Everything is provided and, once made, the end result is usually pleasing. My queries have been answered and responded to promptly and resolved satisfactorily. Great business!

Date of experience: 03 September 2024

Reply from toucanBox

Thanks for sharing your experience with us!


Rated 5 out of 5 stars

The best gift for artists

Originally purchased a subscription for a Christmas gift but my little girl loved them so much we renewed for a second year. She asks every month when her box will arrive. These are top quality materials and we have never had anything missing.

Date of experience: 18 December 2023

Reply from toucanBox

Thanks for sharing your experience with us!

toucanBox Customer Experience


Rated 5 out of 5 stars

We cant recommend Toucan box enough

We cant recommend Toucan box enough. We have purchased story books and one off crafts as gifts. We have also had a subscription to the crafts and magazine for 2 years. Our daughter enjoys all the activities in the magazines and loves doing her crafts - she saves them up for a rainy day. Fun, educational and quality time together!

Date of experience: 13 September 2024

Reply from toucanBox

Thanks for sharing your experience with us!


Rated 5 out of 5 stars

Help with creativity and variety of motor skills.

I have been with Toucan for about 7 years now. The items they send have been so relevant to my child's development. It has made her more creative and with being home schooled, she doesn't miss out on any occasion throughout the year. Now that I have my son to join her, I am happy to add him to the subscription, so that they get creative together. It helps with their motor skills and supports children with creativity which then contributed to them being open minded individuals.

Date of experience: 15 July 2024

Reply from toucanBox

Hi, Tutu!

We are delighted to hear that both you and your child enjoy our crafts!

Thanks for sharing your experience with us!

toucanBox Customer Experience


Rated 5 out of 5 stars

Amazing company

Amazing company, the boxes are incredible but customer service always great and they’re always on hand for questions. The kids love these boxes, would recommend to all.

Date of experience: 22 November 2024

Reply from toucanBox

Thanks for sharing your experience with us!


Rated 5 out of 5 stars

Very good quality crafts that come with…

Very good quality crafts that come with easy to follow instructions for little ones. My son especially enjoys showing off his creations to his friends and teachers in school.Comes with all the supplies and instructions so your child can get on with the activity independently.

Date of experience: 13 August 2024

Reply from toucanBox

Hi, Fatima!

We are delighted to hear that both you and your child enjoy our crafts!

Thanks for sharing your experience with us!

toucanBox Customer Experience


Rated 5 out of 5 stars

Amazing value for the products you…

Amazing value for the products you receive!
It makes things so much easier as a parent, no need to look for ideas or the material, it's all there!
My little girl always gets excited to see the envelope through the letter box every month 😊
Always left with some extra material as well so it's definitely the best thing we've ever done as we are very much into arts and craft at home ��

Date of experience: 30 April 2024


Rated 5 out of 5 stars

Invaluable for a cold or wet weekend !

These boxes have been exceptional for our 3 and 6 year olds. I've been subscribing for 2 or 3 years and every box is different with nothing repeated for the whole time. They've led the children to go off and do their own variation on the month's theme . The boxes have allowed teaching of lots of different skills which they may otherwise not have experienced . Highly recommended !

Date of experience: 16 April 2024


Rated 5 out of 5 stars

Both of my children have had toucan box…

Both of my children have had toucan box from a young age for many years. Sadly they have now outgrown it! As a parent I’ve loved watching my children have fun and getting to join in on their craft activities. Lots of lovely memories that I’ll treasure. It’s really helped them to develop an interest in art and all things creative! I would recommend for any tiny budding artists :-)

Date of experience: 27 August 2024

Reply from toucanBox

Thanks for sharing your experience with us!


Rated 5 out of 5 stars

New customer

Have just started my daughter's subscription. I was having problems logging into my account. Emailed customer service and spoke to Rafael, who sorted it out straight away. Took less than 24 hours for them to reply. Really looking forward to what looks like a lovely, great value subscription. Especially after this interaction.

Date of experience: 18 June 2024

Reply from toucanBox

Hi, Stewart!

We're happy to hear that Rafael provided prompt assistance and resolved your issue swiftly!

We hope your daughter enjoys her subscription!

Many thanks,

toucanBox


Rated 5 out of 5 stars

Toucan Boxes are full of fun whilst learning!

If you have toddlers upwards to older ‘crafters & scientists’ then Toucan Boxes are a great asset. I’ve invested in them for my 4 grandchildren and great nephew and they’ve all loved them. They have shared their works of art and experiments with enthusiasm and joy. Fabulous fun whilst learning. Toucan encourages talking whilst making, investigating and learning new skills. All in a box that pops though your letter box.
Thank you Team Toucan

Date of experience: 01 April 2024


Rated 5 out of 5 stars

! Fabulous little boxes of crafting fun

My little boy absolutely loves these boxes. He is so excited when the colourful box arrives in the post. He’s a very active little lad and this is his calm time - sitting down with mummy and creating something lovely. They are so well put together with everything you need (bar maybe a pair of scissors) ready for you and so many lovely ideas - often interactive crafts that you can play with after. We love our toucan box time together!

Date of experience: 27 April 2024