Watery.no Reviews

2,297  Excellent
TrustScore 4.5 out of 5

4.6

In the Exercise Equipment Shop category

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Reviews4.6

2,297 total


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Rated 5 out of 5 stars

Ever wanted to feel like a sleek?

Ever wanted to feel like a sleek, hydrodynamic dolphin? Slip on the Signature - Black swim cap, and you’re halfway there! This cap’s all-black design is so chic, it might as well be the little black dress of swim gear. Made from high-quality silicone, it’s tougher than a lifeguard on a caffeine high and as gentle on your hair as your grandma's homemade conditioner. While it won’t keep your hair completely dry (you’re still swimming, not waterproofing your roof), it does a bang-up job of reducing drag so you can slice through water like a hot knife through butter. Perfect for turning heads and shaving seconds off your lap time—just don’t forget to take it off before hitting the hot tub.

Date of experience: 21 May 2024


Rated 5 out of 5 stars

Amazing Product

I have ordered the wetsuit, swimming cap and glasses for my 8 year old daughter, the fitting is fine but I am thinking of exchanging and get one size bigger because my daughter height is more then the average height of kids of her age. But I must say product is very good, swimming wetsuit fabric is soft and cozy . Delivery was also in time. My overall experience with watery is wonderful. I have purchased things for the first time from watery and looking forward to more.
Wonderful experience, thanks Watery.

Date of experience: 07 September 2023

Reply from Watery.no

Hello Anugautam👋

Thank you very much for your nice review and the five stars⭐⭐⭐⭐⭐, we really appreciate them.🤩️

There were so many beautiful and words of praise that go straight to our hearts. It just makes us so happy that you have so many positive things to say about us and that you had a super good experience with us and that our products were to your liking 😁

We wish you a nice day and look forward to welcoming you again in the future!😊️🤞️

The best swimming greetings 🏊‍♀️ Watery/Kamille


Rated 5 out of 5 stars

Very satisfied with the purchase

Very satisfied with the purchase! Compared to the market price, it’s lower price for the same good quality product. Very fast delivery as well, happy to discover the website! Will be returning :)

Date of experience: 24 July 2024

Reply from Watery.no

Hi Bergüm 👋

Thank you so much for your wonderful review and the five stars⭐⭐⭐⭐⭐, we truly appreciate it.🤩

We’re delighted to hear that you’re very satisfied with your purchase, especially noting the great value and fast delivery. It’s fantastic to know you’re happy with your discovery of our website!

We look forward to welcoming you back to Watery.no!🤞️

Best swim regards 🏊‍♀️
Watery.no/Emma


Rated 5 out of 5 stars

Very happy with my Zone3 wetsuit :)

I was searching for my first wetsuit for open water swimming and having had no experience in buying a wetsuit online before I looked around a lot of different stores, finally landing on Watery.no. There was so much helpful information regarding which type of wetsuit is best for what type of activity, this helped me to trust that they know what they are talking about. I ended up going to the original wetsuit company page (Zone3) to double check my sizing, just to be sure. I am super happy with my purchase, delivery was quick, and the wetsuit was pretty tough to get on at first but after the first 2 swims it now fits perfectly. I would definitely buy a Zone3 wetsuit again and will buy from Watery.no again.

Date of experience: 01 August 2023

Reply from Watery.no

Hej Sanna,

Thank you so much for sharing your experience! ⭐⭐⭐⭐⭐

We're delighted to hear that you found the perfect wetsuit for your open water swimming needs through our website.

Our goal is to provide accurate information and high-quality products to our customers. It's great to know that the sizing advice and helpful content helped you make an informed decision.

We're glad the wetsuit fits well now and that you had a positive shopping experience. We look forward to serving you again in the future. Happy swimming! 🏊‍♂️

Best Regards,
Michella
Head of Customer Care - Watery🌊


Rated 5 out of 5 stars

I ordered Friday night and got them…

I ordered Friday night and got them right on time before my flight to Crete. i was a bit worried but the support team reassured me that it will arrive on time.
Everything worked great and feels like good quality.
I bought two full face snorkling mask 1 was a little defective but kinda works. Support was contacted and they told me to exchange it after I come back from my Trip.
Also bought the big beach towel(200x190) and it's pretty great keeps sand away, and stays dry also it folds down to fit in ur bag without taking alot of space.
And of course I bought two swimming finns and they helped us swim faster while snorkling.
Over all 9/10 just for the mask problem.

Date of experience: 27 July 2023

Reply from Watery.no

Hey Ali,

Thank you for sharing your experience with us! ✨✨✨✨✨

We're glad to hear that your order arrived on time before your trip to Crete and that you're satisfied with the overall quality of the products you purchased.

We apologize for the minor issue with one of the full face snorkeling masks, but we're pleased that our support team was able to assist you and provide a solution.

It's great to know that the big beach towel served its purpose well and that the swimming fins enhanced your snorkeling experience. We appreciate your feedback and your understanding regarding the mask issue.

Your satisfaction is important to us, and we strive to provide excellent products and customer service.😁

We look forward to serving you again!

Best regards,
Michella
Head of Customer Care - Watery🌊


Rated 5 out of 5 stars

Very satisfied

My second order from Watery, both times what I needed, delivered on time, packed well at a reasonable price.

Date of experience: 13 February 2024

Reply from Watery.no

Hei Caroline,

Tusen takk for din anmeldelse og ⭐⭐⭐⭐⭐
Det betyr mye for oss!

Hyggelig å høre at begge besøkene dine hos oss har vært gode og til gode priser👌

Jeg håper du snart vil besøke nettsiden vår igjen!😊

De beste svømmehilsener🏊‍♀️
TeamWatery/Katrine


Rated 5 out of 5 stars

I am very satisfied with the order

I am very satisfied with the order. The swimming vests came very quickly and they look so fine. I would reccoment the shop and I am sure we order something in future 👍

Date of experience: 03 June 2024


Rated 1 out of 5 stars

Extremely poor

Extremely poor. Order an item on Friday 23rd with the assurance it would arrive Monday 26th. It's now Friday 30th and nothing has arrived. Ordered the item for a holiday starting this Monday so whenever it arrives (if it does at all) it will be too late.
Have emailed their 'kundeservice' twice this week and received no answer.
Am not going to pay for this order.
Rubbish online shoo!

Date of experience: 30 June 2023

Reply from Watery.no

Hej Seheho,

I am sorry to read that there have been challenges with the delivery of your package - of course this is in no way the experience we want you to have😥

I have sent you a request so I can hear a little more about what happened.

Hope to hear from you, so we can find a good solution.

Best Regards,
Michella
Head of Customer Care , Watery 🌊


Rated 5 out of 5 stars

Very happy!

Very fast delivery and reply from customer service ehen I asked for a shipping update! Will purchase again for sure😊

Date of experience: 24 January 2024

Reply from Watery.no

Hej Sophie👋

Tusinde tak for din fine anmeldelse og de fem stjerner⭐⭐⭐⭐⭐
Dem sætter vi stor pris på.

Vi er glade for, at du modtog din forsendelse hurtigt, og at vores kundeservice kunne hjælpe dig 👌

Vi håber snart at se dig igen på Watery.no🌊

De bedste svømmehilsner🏊‍♀️
Katrine/Watery.no🌊


Rated 1 out of 5 stars

Lost package

My package got lost. The customer representative kept telling me to contact Bring while Bring told me to contact the seller. Then Watery sent me a new package, but there was a product that was not in stock. I was asked if I wanted the package without the product, to which I said yes. But about 1.5 months after ordering the first package, the missing product has not been refunded yet and my email to support has not yet been answered. Packages get lost and I don’t hold Watery responsible for that, but customer service was giving me a lot of conflicting information and the process was very confusing and exhausting.

Date of experience: 18 April 2023

Reply from Watery.no

Hej Ka,

Takk for din anmeldelse.

Vi vil gjerne uttrykke vår oppriktige beklagelse for ulempene du har opplevd i forbindelse med din bestilling.

Jeg kan se at du har vært uheldig to ganger med vår leverandør.

beklager opplevelsen din, og vi måtte refundere pengene i stedet.

Ha en fin dag :)

De beste hilsener
Michella
Head of Customer Care- Watery🌊


Rated 1 out of 5 stars

I bought a inflateble bath thub which…

I bought a inflateble bath thub which had holes in it and did not work. I asked for another one or return money policy but they just ignored my several mails and didnt answer. I payd almost 80 dollar- 800 kroners for a waci peoduct!
The site is scam and they are awful at costumer policy!
Keep away!

Date of experience: 01 January 2024

Reply from Watery.no

Dear Heda,

Thank you for sharing your concerns with us. We are truly sorry to hear about your experience with the inflatable bath tub and the issues you've encountered. It is our aim to ensure all our products meet our customers' expectations, and it sounds like we fell short in this instance.

We attempted to reach out to you via Trustpilot to address your concerns directly, but without a response, we have unfortunately been unable to locate your order in our system or follow up on your case specifically. We are eager to resolve this issue promptly—whether that means replacing the product or providing a refund.

Please contact us directly with your order number or any additional details you can provide, so we can expedite the resolution. We are here to help and committed to turning your experience around.

Sincerely,
Nana/Watery.no


Rated 5 out of 5 stars

Good quality equipment

I have received my equipment very quickly and it seems to be very good quality brand. I yet have to test it but the first experience is great.

Date of experience: 29 July 2024

Reply from Watery.no

Hi Satja👋

Thank you so much for your great review and the five stars⭐⭐⭐⭐⭐, we truly appreciate it.🤩

We’re thrilled to hear that you received your equipment quickly and are pleased with the quality so far. We hope the products exceed your expectations once you start using them!

We wish you a fantastic day and look forward to welcoming you back to Watery.no!🤞️

Best swim regards 🏊‍♀️
Watery.no/Emma


Rated 5 out of 5 stars

Great variety of products

Great variety of products. Fast delivery and good tracking system.

Date of experience: 15 October 2024

Reply from Watery.no

Hi 👋

Thank you so much for your great review and the five stars ⭐⭐⭐⭐⭐

Your review warms our hearts! Nice to be able to serve you, it's our pleasure!

At Watery, it is important to us that customers have a good experience, so I am happy to hear that you succeeded.

We wish you a wonderful day and look forward to welcoming you again at watery.no! 🤞️

Best svømmehilsner🏊‍♀️
Watery.no/Natasha


Rated 5 out of 5 stars

Rask levering og god kvalitet på…

Rask levering og god kvalitet på produktet. God of rask kundebehandling når det skjedde en feil.

Date of experience: 26 July 2023

Reply from Watery.no

Hei Julia👋

Tusen takk for din fine anmeldelse og de fem stjernene⭐⭐⭐⭐⭐, vi setter stor pris på dem.🤩️

Takk for de fine ordene. Det er flott at du hadde en god opplevelse og at du er fornøyd med vår service til tross for at det oppsto problemer under leveringen. Vi er superglade for at vi kunne hjelpe deg med å løse problemet😊️

Vi ønsker deg en fantastisk dag og ser frem til å ønske deg velkommen igjen i fremtiden!😊️🤞️

De beste svømmehilsener 🏊‍♀️ Watery/Kamille


Rated 5 out of 5 stars

Good online shop

Fast delivery. Product was delivered as expected and all went fine and smooth.

Date of experience: 18 March 2024

Reply from Watery.no

Hi Sepehr,

Thank you very much for the kind words, and ⭐⭐⭐⭐⭐
It means a lot to us!

I am glad that you received your package quickly and that the product met your expectations👌

I hope you will visit our website again soon, with just as much success😊

The best swimming greetings🏊‍♀️
Katrine/Watery.no