3,950 total
Helpful and have explaind everything.what I want to hear and more 👍
Date of experience: 13 January 2025
Reply from Ase
Hi Rokas
Thank you for your kind words! We're thrilled to hear that you found our assistance helpful and thorough. Your satisfaction means a lot to us, and we're always here to provide the support you need.
Kind regards
Line, Ase
Don't make a deal with them. I paid around 1.5 years, and when I was unemployed they said there is no benefit I can have with. I will cancel my deal with them but there is no contact email adress on their website. That is funny :)
Date of experience: 06 January 2025
Reply from Ase
Hi Erman
We always try to help our members the best way we can. I am sorry if that was not your experience. If you want to leave Ase here is at link from our website: https://www.ase.dk/udmeld
Best regards
Søren, Ase
A good Akasse
Ase has been a good safety net for me and everyone I have been in contact with at ase has been wonderful and extremely helpful. A huge thank you to Marianne who has made this experience perfect amazing at always being there for me when i have needed it!
Date of experience: 20 November 2024
Reply from Ase
Hi Rico
Thank you so much for sharing your experience! We're delighted to hear that Ase has been a dependable support for you and that our team has made a positive impact.
It's wonderful to know that Marianne has been there for you when you needed her - she'll be thrilled to hear your kind feedback.
Wishing you all the best, and we truly appreciate having you with us!🌟
Kind regards
Line, Ase
Ole has been amazing on helping me to get back to the working market. He has been patient on showing how to think for interviews and how to represent ourselves.
Thank you and keep up the good work.
Date of experience: 28 October 2024
Reply from Ase
Hi Jorge
Thank you for your kind words! We're thrilled to hear that Ole has been a great support in helping you re-enter the job market.
It's wonderful to know that his guidance on interview preparation and self-presentation has made a difference for you. We'll be sure to share your feedback with him, and we're here to continue supporting you on your journey.
Keep up the fantastic work, and best of luck!
Kind regards
Line, Ase
Sinna Hedevang! very supportive and welcoming! we all wish to be like her.! she was encouraging, loving and most important understanding. wish her all the best
Date of experience: 04 November 2024
Reply from Ase
Hi Tanvir
Thank you so much for your kind words about Sinna Hedevang! We're thrilled to hear that her support, warmth, and understanding made such a positive impact.
We'll be sure to pass along your well wishes to her - she'll be delighted to know she made a difference!
Kind regards
Line, Ase
I had a great experience during my transition between jobs with ASE.
I had Marianne as my advisor and her input on my CV, choice of jobs and Cover Letter has made a great impact on my job search which ended up being quite short and I’m thankful for that.
Will recommend ASE with no problem and will definitely be staying with them.
Thanks again, Marianne!
Date of experience: 14 March 2023
Reply from Ase
Hi Ana
Wow! Thank you for your five-star review - i'm so happy to hear that you had such a great experience with Marianne, she will be so happy when she reads this :-)
Have a nice day!
Minea, Ase
I met my case manager for the first time today in office based in Holbæk. Marriane was heart warming and welcoming from the beggining. I had many questions and it has been answered in no rush. The action to help was taken straight away while actually logging in into my account and showing what I'll have to do myself in the future. Received profesional help, contacts for future questions and left the office with peace and calm. Thank you so so so much for taking care!
Date of experience: 31 May 2023
Reply from Ase
Hi Lolita
First of all, thank you for your kind review! Im so glad to hear that you had such a great experience and smooth communication with Marianne.
Have a nice day!
Minea, Ase
Much more positive collaboration than with my previous choice. Had the feeling, I am one of the family and we can do it together. Thank you for evaluating and supporting me, hope the best for the team! Thank you Sinna for everything!
Date of experience: 06 February 2023
Reply from Ase
Hi Csaba
Wow - thank you so much for your great review. :-) We are so happy to hear that you had a good experience.
Have a nice day :-)
Kind regards,
Yeva, Ase
I received help very quickly with problems with my payment. Data transmission and calculations were accurate and reliable. Based on them, I was able to recover over 20,000 crowns that had not been paid to me.
Date of experience: 28 February 2023
Reply from Ase
Hi Marek
First of all, thank you for your kind review. Im so happy to hear that you recieved the help and guidance that you needed :-)
Have a nice day!
Minea, Ase
It was a really nice experience with the lawyers who treated my issue, both on A-Kasse and on the Union. The only problem is that I was waiting for 30 minutes to be attended and the operator didn't speak English so I had to call and wait again. But overall, I am happy with the service.
Date of experience: 08 June 2023
Reply from Ase
Hi Nacho
Thank you for your kind review. I'm happy to hear that it all worked out for you despite the wait.
Have a nice day!
Minea, Ase
A very nice conversation that helped me understand many things that will help me in the future, a nice conversation in which you could feel the interest in help
Date of experience: 27 August 2024
Reply from Ase
Hi Weronika
Thank you for your wonderful review! It's great to know that the conversation provided clarity and useful insights for your future. We're always commited to being supportive and attentive to your needs.
Kind regards
Line, Ase
ASE reviewed my job contract and I had a great conversation. They went through the whole contract and reviewed in a legal manner. Appreciate your help.
Date of experience: 08 March 2024
Reply from Ase
Hej Rahool
Hvor er det dejligt at høre! Tusind tak for din anmeldelse, den sætter vi stor pris på :-)
Venlig hilsen
Minea, Ase
After paying into Ase's A Kasse for many years, I found myself in the situation, were I was VERY unfairly dismissed from my job.
It was a very clean cut situation(too long to write), and after 8 months employment, I was not even given an "opsigelsesbrev".
Ase's legal department were not even willing to hear my side of the story, talked to my employer, and accepted everything HE said.
I was rudely spoken to, had emails & messages ignored, and basically called a liar.
The legal dept showed me no sympathy or understanding. I lost 125,000kr in salary, and have had to take out a loan to enable me to live.
Having spoken to my own lawyer, he is of the opinion that I WAS unfairly dismissed, and doesnt understand the treatment I have recieved from Ase.
Years of loyalty to Ase, and when I REALLY needed them, they did this to me.
I AM DISGUSTED.
Date of experience: 16 May 2024
Reply from Ase
Hi David,
I'm sorry to hear about your experience, and this is very atypical for us here at Ase. We strive to assist our members within the framework of the law.
I would like to hear more about your experience and investigate further. Could you please write to me at feedback@ase.dk with your name, email, and phone number?
Kind regards,
Jane, Ase
The problem I mentioned here before has been resolved. I thank the ASE team for their attention to the problem I mentioned.
Date of experience: 21 May 2024
Reply from Ase
Hej Deniz
Jeg er ked af, at du har denne oplevelse, og det er meget atypisk for Ase, da vi bestræber os på at hjælpe vores medlemmer på bedste måde inden for loven.
Lige nu er der ferietid, og specialisten inden for dette område er på ferie. Du hører fra os, så snart personen er tilbage. Der går ca. 3 uger.
Har du kommentarer eller spørgsmål inden da, venligst kontakt mig på feedback@ase.dk.
Venlig hilsen
Jane, Ase
Harassment. Their telemarketers call me at least once a week. They don't respect a no. I have blocked numerous Telefone numbers and it continues. Yesterday I asked them to delete my information from their system in an angry tone. If they call me again, I will contact the authorities!
Date of experience: 18 April 2024
Reply from Ase
Hi Alexander
I'm sorry to hear, that you feel like, you're being harrassed. That is by no means our intentions, when we contact people.
I would like to make sure, that your number has indeed been deleted from our system, but in order to do that I need to know what number that is.
Could I please ask you to contact me on feedback@ase.dk, and give me the number? Then I will make certain, that it's gone from our system.
Kind regards
Brian, Ase
interacting with customers at all stages of the customer journey—even if it doesn't mean what you want clearly tells everything and focus more what you need.
Date of experience: 28 August 2023
Reply from Ase
Hi Naveen
Thank you for your kind review! We are so happy to hear that you found our customer service good and helpful :-)
Have a nice day!
Minea, Ase
I bought a kasse and salary insurance from ase and they were very helpful and calmly answered my questions
Date of experience: 06 August 2024
Reply from Ase
Hi Jubin
Thank you so much for your review! We're thrilled to hear that you had a good experience with our services. It's great to know that our team was able to provide you with quick and detailed help 😃
If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're always here to help!😊
Kind regards
Line, Ase
on 15 April i called to say i don´t feel good and i will have a visit to doctor what i should do. The customer service say that she will live a note and i don´t have anything to do. Saturday i was get an e-book letter that i was unregister from job center. I call Monday Ase and the personal from client services tell me that is my fault because i don´t book a meeting and i can´t cancel any meetings doesn´t matter the reason. then i make claim and get the same answer , they can do nothing because i was unregister from job center. and no one talking about client service not doing their jobs. i was unregister from job center 19 april (friday) i get the message thet i was unregister saturday 20 april.
Date of experience: 21 April 2024
Reply from Ase
Hi Radu
Sorry for the late reply, but I wanted to let my colleague talk to you first. As I've understood, it was a misunderstanding, and everything is sorted out. Is that correct?
If this isn't your perception, please let me know on feedback@ase.dk.
Thanks :)
Kind regards
Brian, Ase
Mr. Mogens Jensen and I had a great talk. He did a great job of clearly and elegantly explaining practically everything. I am thankful to Mr. Mogens Jensen
Date of experience: 14 August 2023
Reply from Ase
Hi Shakeel
Thank you for your kind words :-)
Have a nice day!
Minea, ase
Rude operator calls me in middle of my work and when I answer and ask them to speak English they hang up on me. Please train your employees to show respect for fellow human beings.
Date of experience: 29 May 2024
Reply from Ase
Hi
I am sorry to hear, that you've had this experience. All our operators are able to help out in english.
I would like to know more about what happened. So if I could ask you to send me your contact info on feedback@ase.dk with I will get back to you.
Kind regards
Brian, Ase
