Det Faglige Hus Reviews

7,031   17  Excellent
TrustScore 4.5 out of 5

4.4

In the Trade Union category

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Reviews4.4

7,031 total


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Rated 1 out of 5 stars

I was fired from my job for no reason

I was fired from my job for no reason. I sent you a lot of documents, evidence. I think you didn't even look at them, you didn't open your emails 🤦 I only received a response after 6 weeks that I am in quarantine. .I thought I would get justice, waiting for a favorable response 🤦 So all the documents you ask for are sent for nothing 🤦

Date of experience: 21 December 2024


Rated 5 out of 5 stars

Been with them for 7 years

Been with them for 7 years. I have never been disappointed. The people here are purely professional and helpful.

Date of experience: 11 December 2024

Reply from Det Faglige Hus

Hi Valentin

Thank you for your review and the 5 stars.

Have a nice day.

Kind regards,
Daisy, Det Faglige Hus


Rated 5 out of 5 stars

Someone said he has been with them since 1990

Five Star for det Faglige Hus because of theirs fast response to issues, helping me make good decisions when I was stock in some certain financial situation. Someone said he has been with them since 1990 .

Date of experience: 24 October 2023

Reply from Det Faglige Hus

Hi Paul

Thank you for the review. We are glad to hear that you have received good help with your situation.

I wish you a nice day.

Kind regards,
Daisy, Det Faglige Hus


Rated 5 out of 5 stars

Professional Support for those who don’t know the rules

My boss cheated me by not giving me the right money when i got sick. The help provided by Det Faulig Hus was marvellous and boss was compelled to follow the rules and hard earned money was recovered. Hats off to Det faulig hus team for good service

Date of experience: 14 January 2024

Reply from Det Faglige Hus

Hi Ahsan

Thank you for your review and the 5 stars. We are happy to hear that you had a good experience with Det Faglige Hus and that you received good service.

I wish you a nice day.

Kind regards,
Daisy, Det Faglige Hus


Rated 5 out of 5 stars

Firma została polecona mi przez 17/h2>

The company was recommended to me by friends. Contact with this company is easy and hassle-free
via the website. I think it will be ok.

Date of experience: 01 December 2024

Reply from Det Faglige Hus

Hi Olga

Thank you for your review and the 5 stars.

Have a nice day.

Kind regards,
Daisy, Det Faglige Hus


Rated 5 out of 5 stars

The customer service was topnotch 17/h2>

The customer service was topnotch ensuring i properly understood how it operates.
The free membership for students is also worth commending

Date of experience: 09 December 2024

Reply from Det Faglige Hus

Hi Arrey

Thank you for your review and the 5 stars.

Have a nice day.

Kind regards,
Daisy, Det Faglige Hus


Rated 5 out of 5 stars

I have been a member for a few years

I have been a member for a few years, I've never needed help from the union so far but i heard from a relative they are really helpfull. I have insurance from them and is very good and cheap. Nothing to complain so far.

Date of experience: 06 November 2024

Reply from Det Faglige Hus

Hi

Thank you for your review and the 5 stars - we really appreciate.

We wish you a nice day.

Kind regards,
Daisy, Det Faglige Hus


Rated 1 out of 5 stars

ALERT SCAM!

SCAM!

This is the worst company ever.

They offer English-language services that simply don’t exist. They claim that foreigners who don’t speak Danish are welcome, yet they don’t have any staff who speak English, and all information and messages are in Danish. If you make a mistake, it’s considered your fault, not theirs.

There’s no communication whatsoever between them and the job center, nor among their own staff; they seem completely unaware of what is going on.

Every person you speak to gives you a different answer. Some have no idea what’s happening, while others assure you that things are fine—only for you to later receive a letter saying otherwise.

You’re paying for private insurance, yet every month, they pressure you to take any job instead of offering real assistance.

Date of experience: 04 November 2024

Reply from Det Faglige Hus

Hi Ruben

Thank you for your review. I apologize for the experience you had. As there has already been a complaint in progress, we will not comment further on your case here via Trustpilot. You are welcome to contact us directly for clarification of your questions. The contact information appears in the letters and messages you have received from us. We wish you a good day.

Kind regards
Maria, Det Faglige Hus


Rated 5 out of 5 stars

Thank you for service

Hi. is great service and easy. I am satisfied.

Date of experience: 15 December 2024

Reply from Det Faglige Hus

Hi Adrian

Thank you for your review and the 5 stars.

Have a nice day.

Kind regards,
Daisy, Det Faglige Hus


Rated 5 out of 5 stars

Lucid expectations to questions

Lucid expectations to questions.
Yeah when you’re confused or want to know something about your union it’s important that the person at the other side put you through to your questions. This can happen when one is competent of his or her work and moreover love his work.

Date of experience: 09 September 2023

Reply from Det Faglige Hus

Hi Theresa

Thank you for your review and the 5 stars.

We are glad to hear that you have received good help and have received answers to your questions.

Have a nice day.

Kind regards,
Daisy, Det Faglige Hus


Rated 5 out of 5 stars

I was able to receive help from Zahara 17/h2>

I was able to receive help from Zahara and she made everything very clear for me and easy to understand. She Explained everything all the way through and was able to explain it to me with great english because I am not a native danish speaker. She was also very nice and sweet and made me (the customer) feel prioritized which i value in a good customer service experience. Overall I was very pleased to have her help me understand everything. :)

Date of experience: 14 May 2024

Reply from Det Faglige Hus

Hi Magnus

Thank you for your review and the 5 stars.

We are glad to hear that you have received good help.

Have a nice day.

Kind regards,
Daisy, Det Faglige Hus


Rated 5 out of 5 stars

5 star contact with Det Faglige Hus operator.

I had the pleasure to be contacted by Christian Kjær Kristensen. His approachable contact was informative, professional and personal. For someone new to Denmark, I had many questions and doubts regarding unions and the insurance scheme as a whole in Denmark. Christian was knowledgeable and took the time to explain thoroughly and answer my 1000 questions. He was patient and professional at all times. He followed up with emails and punctual calls to accommodate my working hours. I am taking the time to write this review in efforts to appreciate his work. Tuzind tak Christian.

Date of experience: 15 May 2024

Reply from Det Faglige Hus

Hi Marwan

Thank you for your review.

We are happy to hear that you had a good experience with your registration. We hope that you will be satisfied with your membership with us.

I wish you a nice day.

Kind regards,
Daisy, Det Faglige Hus


Rated 5 out of 5 stars

Relieable and helpful insurance service when needed.

I had to use the unemployment insurance when my contract finished until I got a new job. The people of Det Faglige Hus were very helpful in person and by phone every time.

Date of experience: 18 January 2024

Reply from Det Faglige Hus

Hi Helga

Thank you for your review. Always such a joy to know that we can make a difference for you as a member.

I wish you a wonderful summer.

Best regards
Carsten, Det Faglige Hus


Rated 1 out of 5 stars

Scammers.

Horrible customer service, refusing to speak english, reduing dagpenge because of my age when they dont even have correct info about it. They reduced my dagpenge by 50% because they think im under 25, and im over 25. Then they refuse to pay money back for those hours.
Its a complete scam company that you have to avoid, maybe if you are danish they are not r4c1st to you, otherwise choose different one.

Date of experience: 13 August 2024

Reply from Det Faglige Hus

Hi Paulius

Thank you for your review. I have contacted you at MIT detfagligehus under messages. Due to the General Data Protection Regulation, I cannot go into your case in more detail here on Trustpilot. I hope to hear from you.

Kind regards
Maria, Det Faglige Hus


Rated 5 out of 5 stars

This workers they are professional !!

This workers they are professional !!! I think is more then 10 years I have bean, whit them ❤️❤️❤️They really try to help you out and find a best solution to come at work us fast is possible. I recommended 100%

This is not a joke they are professional workers!!! 🥰🥰🥰
Tak Det Faglige Hus !!!💕💕💕

Date of experience: 06 September 2023

Reply from Det Faglige Hus

Hi Arcadiass

Thank you for your review and the 5 stars we really appreciate.

We are happy to hear that you had a good experience with Det Faglige Hus and that you received good service.

I wish you a nice day.

Kind regards,
Daisy, Det Faglige Hus


Rated 5 out of 5 stars

Jakub Is Happy :)

Is still to early to say anything about our cooperation, but I’m glad of my choice “Det Faglige Hus 17. Looking forward to Fix something together. Best Regards Jakub

Date of experience: 16 March 2023

Reply from Det Faglige Hus

Hi Jakub

Thank you for the review. I wish you a nice day.

Kind regards,
Daisy, Det Faglige Hus


Rated 5 out of 5 stars

Great people

I am member to Det faglige hus for a few years and I am very satisfied. They talk with me in english without any hesitation. All the time when I had questions, they helped so quik, because they are proffessional and good trained in their jobs. I recomand Det faglige hus with all my heart.

Date of experience: 21 September 2023

Reply from Det Faglige Hus

Hi Marta

Thank you for your review and the 5 stars.

We are glad to hear that you have received good help with your situation and have received answers to your questions.

Have a nice day.

Kind regards,
Daisy, Det Faglige Hus


Rated 5 out of 5 stars

I got a gift voucher when I referred a 17/h2>

I got a gift voucher when I referred a friend. The options on the online show was amazing and it arrived much sooner than I expected.
The lady who help set up all the accounts was so helpful and friendly.

Date of experience: 15 September 2023

Reply from Det Faglige Hus

Hi Deidre

Thank you for your review and the 5 stars.

We are glad to hear that you have received good help.

Have a nice day.

Kind regards,
Daisy, Det Faglige Hus