3,353 total
I have ordered a new gear online, and it has been delivered to Croatia in 3 days… They have one of the best prices in Europe. I think I will stay with them for all next purchases. I would recommend this shop to everyone!!
Date of experience: 09 November 2024
I can only comment about the purchase. Professionals. Fast and accurate. Polite and fast customer support to answer my questions. And it was a very expensive online purchase. Photographic items come at a premium price. Everything was flawless.
Date of experience: 29 September 2024
I was a little nervous about ordering from Foto Erhardt in Germany but they have met my expectations. I ordered a Hoya Nano HD MkII PL filter, which is not currently available in UK. The price from Foto Erhardt was slightly cheaper than UK prices, and the delivery was a little slow (5 days) - but the right product arrived without any fuss. I would not hesitate to recommend or use again.
Date of experience: 05 December 2023
I have to say that my experience with Foto Erhardt was super! Before one year I had bought a camera and 2 lenses , in a very competitive price and also they gave me 100 Euro gift for my next purchase. After that i bought a wireless microphone.Both products came in perfect condition.
Date of experience: 09 July 2023
Orders are processed and shipped within hours. Selection is great and they normally have the best prices all around. Accepting PayPal payments are a plus too!! Could not be happier!
Date of experience: 10 January 2024
When I do buy in Germany, it will always be Foto Erhardt.
My last four orders in Germany were from them.
Buying is so easy if you pay with Paypal.
And all my orders came to me quick and well packed,
Nothing more to wish
Date of experience: 25 April 2024
I made an error during the order. The order was cancelled upon simple request and a refund was made within two days. Perfect service!
Date of experience: 11 April 2023
Compared to many other services I've used it was a reasonably long delivery time, in fact it was a number of days before my order was processed.
Otherwise great price and so far I'm happy with my purchase.
Date of experience: 13 December 2024
I was in doubt about ordering from this webshop. Even with the mixed reviews here I decided to order two B+W filters from Foto Erhardt. It's also a reseller on Amazon but I prefer to order directly, also because the prices were even more competitive. Ordering was easy and it was shipped the next day. I live in the Netherlands and received the package from DHL within a week. The filters were genuine and no problem, I'm happy with the purchase.
Date of experience: 07 June 2021
I found this company for searching the best prices for my lens in EU. I would recommend this company 100%. I phoned them to check if the item was in stock and how many days it will take to deliver to different EU country as I needed the item to be delivered to Lithuania as soon as possible, i was told it will take 5 days but my item came even faster. Prices was better than on Amazon. Delivery was very fast. Highly recommended.
Date of experience: 02 July 2018
Ordered a camera and lens. Very fast delivery and great service. I was one day late for a special offer that was on the website, but was granted that offer anyhow. Would absolutely order again. Also super happy with my camera.
Date of experience: 24 February 2021
The only "negative" opinion about the Canon kit I bought was that weren't enclosed English manual. Only German, Netherlands, France and Italy. Otherwise great store, very recommended.
Date of experience: 10 July 2012
Horrible customer service and super peasant and unprofessional company.
I've emailed emailed them about changing the billing adresse right after the purchase, that they did not care at all - even though they red my email.
Now after it has been delivered they said:
Sorry, the item has been dispatched, so we can't change it.
Date of experience: 30 November 2024
Reply from Foto Erhardt
Thank you for contacting us.
We understand that encountering errors during the ordering process can be frustrating. Due to the high volume of orders received during Black Friday weekend, our customer service team experienced a higher than usual workload, which unfortunately resulted in a delay in processing your emails.
We also want to clarify that for security reasons, changes to the delivery address cannot be made after an order is placed when using a credit card payment method.
Good prices. Good communication and customer services. Fast shipping. The only negative thing was they forgot to add my phone number to the shipping data.
Date of experience: 10 August 2021
I ordered binoculars from Foto Erhardt and I do not have any complaints. Order process was simple, email confirmations very informative and the delivery fast. Can only recommend.
Date of experience: 14 December 2011
Date of experience: 05 February 2024
I happily ordered a new Zeiss Conquest Gavia which was on Special offer @€1,545 + accessories.
It was shipped quickly to Ireland but I was a little disappointed to see on the tracking that it had to be repackaged by DHL!
I received the box fully intact with inner filling & items included.
I was somewhat disappointed when I received the item that it had previously been opened and the plastic wrapping (bag) was scruffy looking, and the box outer sleeve card had a 1" tear & one of the two foam pads in the box was detached from the cover.
The scope seems to be okay (it was evening time).
Just not a wow feeling.
Date of experience: 07 February 2022
