Garden State Tile Reviews

777  Excellent
TrustScore 5 out of 5

4.9

In the Bathroom Renovator category

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Rated 5 out of 5 stars

They helped me with bathroom

When I finished the refurbishment in my house, I understood that I didn't finish the bathroom. I required a rapid solution to this issue as I promised my wife to finish it within a month.
Fortunately, I faced this company and explained them all th details, what do I require and which budget I am ready to zallocate. I provided them with the mockups and they even added some details according to their view. Frankly, they did it perfectly, and their details seem perfect as well. Guess that if there will be a necessity to make a new design of my bathroom, I would certainly apply to them once again.

Date of experience: 24 September 2024


Rated 4 out of 5 stars

GST have great product selection and…

GST have great product selection and options for tile and accessories trade w/ delivery options too.
Some of the price sheets are inaccurate and I have had to purchase more product than intended or quoted to my client- unfortunately.
The staff is friendly, and helpful. However,
staffing has had a lot of ongoing turnover challenges which can cause a lot of delays in getting correct information, details, deliveries. Remodeling is always dealing with someone's deadline, so that can be an issue at times.

Date of experience: 05 November 2019

Reply from Garden State Tile

Thank you for taking time to let us know where we have let you down. We are striving to make each transaction the best it can be and are working hard to get there. We appreciate your loyalty and all of the business you give us, and be assured we are focused on getting the right staff to make sure that happens soon.


Rated 5 out of 5 stars

Fantastic service and large selection of tile.

Maria at Garden State tile was extremely helpful in helping create a spectacular master bathroom for us. Anna at Garden State tile was very helpful in helping us pick up the tile during these trying times. We used Garden State tile last year for another bathroom and we used them over twenty years ago for a kitchen and bath renovation. Each time we were very pleased with the tile purchased as well as the service we received.

Date of experience: 23 May 2020

Reply from Garden State Tile

Thank you for your 5-star review, and your commitment to Garden State Tile! We are so happy that you enjoyed your customer service experience and selection both now and in the past. Enjoy your new master bathroom!


Rated 5 out of 5 stars

Cultivate State Tile is awesome

Cultivate State Tile is awesome! I’m continuously anxious approximately picking out lasting things for my house. I worked with Glen and he made it exceptionally simple. I gave him an thought of what I enjoyed and he fair put it together for me. The tile was tall quality and not insane costly. We ran brief of tile halfway through development and they were able to urge it to us rapidly. My Ace Washroom looks lovely!

Date of experience: 10 January 2023


Rated 5 out of 5 stars

True design professionals

Garden State Tile has been an absolute pleasure to work with. We had a design challenge of having to choose styles via FaceTime and emails. And our designers were up for the challenge. They were very responsive ( which is key!) and made beautiful selections for the entire house based upon our phone conversations and emails. Their selections perfectly suited our coastal style for this project. I’d recommend Garden State Tile to anyone looking to work with true creative designers.

Date of experience: 14 April 2020

Reply from Garden State Tile

Thank you for this very kind review and recommendations! We're so glad we were able to make your design dreams come true, and accommodate your needs virtually. Enjoy your home!


Rated 5 out of 5 stars

A great experience!

GST was the second tile store we went into. At the first store we met asalesman who was was very nice and answered my questions, but I decided to get a second opinion. My tiler recommended Garden State Tile in Dover, NJ. the design consultant at GST gave me an education! She was friendly, informative, and gave me great ideas. Her suggestions were spot on and I felt very comfortable spending the substantial money required to tile my bathroom.

Date of experience: 30 March 2020

Reply from Garden State Tile

Thank you for your 5-star review! We pride ourselves on being able to provide our customers with everything they need to make an informed, confident decision with their selections.


Rated 5 out of 5 stars

I worked with Janet Carney

I worked with Janet Carney, and her colleague (Brigid?) and valued their incredible expertise and design advice. They were incredibly flexible, prompt and responsive and the back splash and feature wall in my kitchen is what makes it stand out. The cost was reasonable as well. I am going back to talk about countertops once Covid is over.

Date of experience: 20 April 2020

Reply from Garden State Tile

Thank you so much for your review! We're happy to hear you enjoyed our expertise, product selection, and concierge service. We can't wait to see you soon - stay safe!


Rated 5 out of 5 stars

Experienced excellent service…

Experienced excellent service fromMichelle Mayer on the Savannah Georgia office. Very attentive to our requests. Took the time to listen and gave us samples that we could take home to see if the matched our project. She really went over and above.....

Date of experience: 24 March 2020

Reply from Garden State Tile

Thank you for your 5-star review! We're so happy our team could go above and beyond to make sure your project was a success!


Rated 5 out of 5 stars

Wonderful Tiles and Great Service

Working with Adrienne is such a bless. Adrienne is very knowledgeable and easy to work with. She helped us narrow down beautiful choices and provide advices with something that was cost effective. Sadly the project was postponed due to lockdown but looking forward to working with her once all is back.

Date of experience: 28 April 2020

Reply from Garden State Tile

Thank you for your 5-star review! We're so happy you enjoyed working with us, and are excited to help you complete your project. Stay safe!


Rated 5 out of 5 stars

Best tile supplier in the area, beautiful showroom with great customer service!

Our experience with Garden State Tile was flawless from start to finish. Bonnie was an exceptional representative who helped us to design each room of our new construction home with ease. Her suggestions for design and colors was perfectly on point. The rest of the Bethlehem staff even filled in on occasions when Bonnie was out and helped us to complete our selections. I loved how transparent about pricing they were, as it helped us to narrow down our choices. We cannot emphasize enough the wide and beautiful selections Garden State Tile offered at affordable pricing. Thank you for helping us to make our home perfect!

Date of experience: 10 March 2020

Reply from Garden State Tile

Thank you for your 5-star review and the incredibly kind words! We are so happy you had such a phenomenal experience with the Bethlehem team, and are so glad you are enjoying your new home!


Rated 5 out of 5 stars

Garden State has the best selection of…

Garden State has the best selection of tile. It can be overwhelming on choosing what works best, it's helpful to have a knowledgeable staff to help. Michelle is so awesome in helping put together selections.Your project is guaranteed to be beautiful. Highly recommend

Date of experience: 29 November 2019

Reply from Garden State Tile

Another 5 star review for Michelle! Thank you so much for letting us know how awesome she was in helping you get the project completed. Please stop in with some finished photos to show her.


Rated 5 out of 5 stars

We spent a lot of time searching for backsplash

We spent a lot of time searching for backsplash tiles with no luck until we walked into Garden State Tile. The selection of products were awesome and our customer service representative Michelle was fantastic! She went above and beyond and we couldn’t be more pleased! Thank you for our wonderful experience and helping to make our kitchen look beautiful!

Date of experience: 28 November 2019

Reply from Garden State Tile

Michelle has a great eye for design and her patience makes sure the customer's needs are met while bringing that vision to life. We love that you were able to find exactly what your kitchen needed to make it complete.


Rated 5 out of 5 stars

Hard project made easy

We worked with Caroline and she was wonderful!! We had to match a tile which we had purchased there quite a few years prior which was discontinued but she didn't give up and we found something that was a really nice compliment to the space.We love the way it came out and would definitely and have gone back for tile for other places in our home.

Date of experience: 13 February 2020

Reply from Garden State Tile

Thank you for the 5-star review! We're so glad you had such a positive experience with our Design Sales Consultant and that we were able to find the tile you needed to complete your project. We can't wait to see you again!


Rated 5 out of 5 stars

Find Your Perfect Tile Here

Just the right-sized store packed with a quality selection of tile. Maria and Carolyn were very friendly, patient and extremely helpful in helping us to find the perfect tile.

We visited a few tile stores before finding Garden State Tile and it's the only tile store I'd recommend.

Date of experience: 07 April 2020

Reply from Garden State Tile

Thank you for your review and recommendation! We're so glad you enjoyed our renowned concierge service and were able to find the perfect tile.


Rated 5 out of 5 stars

GREAT EXPERIENCE!

GREAT EXPERIENCE!! SALESLADY WAS VERY HELPFUL AND SHOWED US WHAT WE WERE LOOKING FOR. PRICE WAS RIGHT. EVEN GAVE US A NAME FOR INSTALLATION OF OUR BACKSPLASH AFTER WE WERE HAVING TROUBLE FINDING ONE AND HE DID A VERY GOOD JOB. HIGHLY RECOMMEND EVERYONE.

Date of experience: 24 October 2019

Reply from Garden State Tile

WOW!! Sounds like we really exceeded expectations for you which is great to hear. We are happy to hear we were also able to provide you with a good recommendation, we know how hard it is to find reliable tile installers.


Rated 4 out of 5 stars

Our sales rep Glenn is awesome to deal…

Our sales rep Glenn is awesome to deal with. I am very comfortable sending clients to him. He knows his products and understands budgets

G. Martin Builders

Date of experience: 11 March 2020

Reply from Garden State Tile

Thank you for the review and recommendation! We're so glad you are enjoying your experience with Garden State Tile, and are looking forward to many more projects in the future.


Rated 5 out of 5 stars

great service

The sales person, Margaret was helpful, knowledgeable and
'just lovely.'
We were concerned,
" we had a bathroom counter done in a previous home
and the backsplash looked awful because the lines in the marble
weren't coordinated".
She did what she said she would do and went to the cutters and made sure we had a beautiful counter.

Date of experience: 22 November 2019

Reply from Garden State Tile

Thank you so much and we are thrilled to hear that things worked out so wonderful in your renovation. Please share some photos if you have them so we can highlight them on our social media platforms.


Rated 5 out of 5 stars

My experience at Garden State Tile was…

My experience at Garden State Tile was wonderful! Carrie Freeman helped me every step of the way. She was always friendly and never seemed bothered when I was indecisive. I would work with her again and will recommend her to others. My bathroom is going to be beautiful! Thank you Carrie!

Date of experience: 25 March 2020

Reply from Garden State Tile

Thank you for your 5-star review and recommendation! We are so happy you had such a wonderful experience at our showroom. We can't wait to see how your bathroom project turns out!


Rated 5 out of 5 stars

A Treasure of a Tile Store

I saw Sarah and within minutes she showed me exactly the tile, so beautiful, that I knew would work in my application. The price was right and I was amazed that it was such a pleasant experience. I had tried for so long to get my tiles at the big box stores, only to be frustrated with products that I had been trying so hard to make look good in my space, resulting in returns and disappointment. Sarah showed me the right tile at the right price that will add years of enjoyment to my kitchen and bump up the value of my home. I am absolutely delighted. My contractor recommended Garden State and he was right.

Date of experience: 10 March 2020

Reply from Garden State Tile

Thank you for the 5-star review and the very kind words! We are so glad you had such a wonderful experience at Garden State Tile, and are happy to hear you're enjoying your new kitchen.