Logic Vending Reviews

171  Excellent
TrustScore 5 out of 5

4.8

In the Coffee machine supplier category

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Reviews4.8

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Rated 5 out of 5 stars

great engineer service!

Hi Logic Vending,

I received a great service from your engineer Mohammad Rafiq on numerous occasions and he deserves a shout out!

For those challenging faults he approached with an investigative mind and always found a fix.

He would never leave a fault incomplete. You have a reliable and technically smart engineer in your team.

Best regards,
Tim

Date of experience: 18 October 2024


Rated 5 out of 5 stars

Great machine, great service

We are really impressed with our machine (WMF 1500S+). It vends quickly, it has a good milk fridge attached, and the options are clear to see and vend. The cleaning cycle is quick, and the videos on the display make it easy to follow. The team at Logic were excellent, and they have been really prompt at answering questions.

Date of experience: 19 September 2024


Rated 5 out of 5 stars

Jason Smith Artwork Reproductions

Steve at Logic Vending was recommended to me as I was looking for a coffee machine that could assist with providing coffee for my team.

From the outset I recieved great service and guidance along the way.

I had little knowledge of what to go for, they made me feel at ease and guided me into what the options are.

I eventually went for a pre programmed coffee machine which I and the staff absolutely love and couldn’t do without.

Customer service and product at its finest, highly recommend.

Date of experience: 17 May 2024


Rated 5 out of 5 stars

The Best Coffee Beans

The Best Coffee Beans. I really do highly recommend these beans. I get the medium roast and it is exactly what I am always searching for in a coffee bean, perfectly ballanced, chocolate notes, excellent. The price is cheaper than what I paid at the grocery store let alone an artisanal coffee roaster, which I think this coffee exceeds in taste and quality. I highly recommend!

Date of experience: 02 October 2023

Reply from Logic Vending

Thank you very much for the very nice comments about our coffee.


Rated 5 out of 5 stars

Bambino is great

Had our Bambino 2 Luxury installed yesterday and we couldn't be happier. The process was really easy from start to finish and Steve in the sales team was very knowledgeable and patient with us when deciding what to go for. The Kokebi Coffee is lovely and we have been receiving really lovely feedback from customers. Thanks again Logic.

Date of experience: 12 July 2023


Rated 5 out of 5 stars

The best supply company I've come…

The best supply company I've come across since I started business.

They really sorted us out with our coffee machine. Enough beans for a good few months, along with take out cups, stirrers and syrups which really help to offer a better product for us and help our profit margins.

I would definitely recommend this company for small start ups and larger independent companies looking to expand.

Date of experience: 16 December 2019

Reply from Logic Vending

Thanks Thomas,

Your review is very much appreciated and your comments will be passed on to the team.


Rated 5 out of 5 stars

100% Recommend.

I can't recommend these guys enough!
After being messed around for 2 months by any company I discovered Logic Vending where Steve helped me out and sorted me out very quickly. The customer service was 10/10 and Joe who installed the machine was excellent also couldn't recommend Steve and Joe enough. Thanks guys.

Date of experience: 11 May 2021

Reply from Logic Vending

Thanks for the lovely review, your comments have been passed on to Joe and Steve.


Rated 5 out of 5 stars

Impressive service and quality

The Scottish Arts Club was very impressed wth the service provided by Logic Vending and by MItchell in particular. He took us through the decision making process so that our choices were made clear. The delivery of the machine was prompt, the installation efficient and the machine works well. The coffee beans supplied are excellent, and are almost half the price of our former supplier.

Date of experience: 19 March 2019

Reply from Logic Vending

Thanks Marilyn, We are glad you found our service to be efficient and enjoy the coffee , we aim to have high quality products at reasonable prices.


Rated 5 out of 5 stars

MF 1100 coffee machines

We have just had 2 x WMF 1100 coffee machines installed into our offices. They are a huge hit with all of the staff. The service we have received has been excellent. We had to delay the installation of the machines and Logic Vending were more than amenable.
Thank you to Steve Banting and Andy Woodward.

Date of experience: 06 December 2023


Rated 5 out of 5 stars

Highly Recommend

I couldn’t fault anything to do with my experience with Logic Vending. Steve Banting was so helpful and knowledgeable about the products, and very responsive to emails and phone calls. I would highly recommend this company to anyone.

Thank you for helping me get my tea room business ready for serving excellent coffee quickly and easily.

Date of experience: 14 April 2023


Rated 5 out of 5 stars

Awesome service!

Awesome service from Gino and Steve the engineer. He came in during a busy service. Worked around the kitchen staff perfectly and trained me on the machine while I kept having to nip off. Patience of a Saint and showed me how to make delicious coffee and look after the machine. Definitley recommend!

Date of experience: 19 October 2022


Rated 4 out of 5 stars

The Rwanda Medium Roast 100% Arabica…

The Rwanda Medium Roast 100% Arabica coffee from Kokebi is lovely. Freshly ground it has a lovely light aroma. The roast is perfect for expresso as it allows the taste of the coffee to come through without the burnt taste I often find with expresso-roast coffee beans. The flavour has a little chocolate and a pleasant level of acid. The flavour is not strong - it is Arabica, but moreish - I can forget how much coffee I am drinking! The one wee bother is a slight sour after taste.

Date of experience: 30 November 2019


Rated 5 out of 5 stars

An Example of Excellence

During the process of selecting the right coffee machine/s for our office, we saw that Logic Vending was the clear choice. We found that the team were very helpful when it came to demonstrating both how the machines operate and how they would need to be maintained effectively. They were also very efficient with response to any queries or concerns we had, as well as their delivery of products.

No complaints, no issues. Just a great service that we hope others get to experience for themselves.

Date of experience: 26 March 2019

Reply from Logic Vending

Hi Nicola,

Thanks for the excellent 5 star review.

We are glad our service has lived up to your expectations.
Thanks


Rated 5 out of 5 stars

Great Experience and Customer Service

I reached out to Logic Vending to gain quotations for a new company coffee machine and went with the company after reading some good reviews online. The whole process was very easy, and Steve Banting was able to answer all of my queries (and very patient as I had a lot!) and our Account Manager has been keeping in touch ever since. All in all a great experience so far.

Date of experience: 04 November 2019

Reply from Logic Vending

Thanks for the lovely review. Your comments have been passed on to Steve.


Rated 5 out of 5 stars

Excellent service and very easy company to work with

Really like the fact that you gave us the opportunity to try the coffee and use the machine in advance of deciding if we should go ahead of purchasing one. We ended up leasing 2 machines and it was a really easy transaction and both Richard and Mitchell were very helpful. I also really like the fact that they give you everything you need to start you off such as coffee and cups etc.

Date of experience: 09 July 2019

Reply from Logic Vending

Hi Linda, thanks for the review. Our goal is to make sure you have the correct machine and we are glad this was achieved and that Mitchell and Richard have been so helpful.


Rated 5 out of 5 stars

Amazing efficient and personal service

Steve.B was amazing and sorted out our machine really quickly and efficiently. He kept us in the loop through the whole process and answered emails really quickly. He also upgraded our delivery so we received it earlier than we thought. I would definitely recommend.
Jo

Date of experience: 22 May 2023


Rated 5 out of 5 stars

No pushy sales

From showing an interest in one of these machines,I have had contact with the same person throughout. No pushy sales , he went at my pace with the whole sale,discussing which product would suit my needs .
I have now had the machine installed and done to perfection,the installation guy was marvellous showing me the operation fully.
A really good company to deal with . Would highly recommend.
Thank you to the 2 people that sold and installed.

Date of experience: 06 August 2019

Reply from Logic Vending

Hi Lisa,

Thanks for the lovely review. Your comments regarding Mitchell (sales) and Alan (install) have been passed on to management. Thanks


Rated 5 out of 5 stars

Helpful and reliable

We're a new business and first time in catering, Logic Vending were so helpful in talking through options and thanks to them we found the perfect coffee machine for our business. They are also very reliable when ordering supplies for the cafe, next day delivery and great customer care if there is a problem. Highly recommended.

Date of experience: 15 December 2023