Oakleafe Claims Reviews

Dear Nicholas,

Thank you for sharing your detailed feedback and for acknowledging the strong start and support you received during the initial stages of your claim. We are pleased to know that our dedicated claim handler was able to assist in easing the burden of the process, particularly in navigating the challenges with your insurer.

We are truly sorry to hear about your experience with the contractors and the subsequent issues with communication. Your concerns regarding the contractor's behavior and the delays in resolving your claim are important to us, and we deeply regret that this affected your experience. This is not the standard we aim to uphold, and we take full responsibility for addressing these shortcomings.

Your feedback highlights areas where we need to improve, and we are actively reviewing this case to ensure such issues are not repeated. If you would be open to discussing your concerns further, we would like to understand more details to take appropriate corrective actions. Please feel free to contact our customer care team on 0333 2101 999.

We appreciate your honesty, as it allows us to learn and improve, and we are committed to providing a much better experience for all our clients moving forward.

Kind regards,

The Oakleafe Claims Team

Thank you so much, Laurent, for your kind words! We’re thrilled to hear that Abbas’s support made the process easier for you and that you found it a pleasure to work with him. Providing helpful and reliable assistance is always our priority, and your feedback means a great deal to us.

If there’s anything else we can help with, please don’t hesitate to reach out. Wishing you all the best!

The Oakleafe Claims Team

Thank you so much, Sara, for taking the time to share your experience during such a challenging time. We are truly sorry to hear about the house fire, but we’re so glad that Abbas Khan and the Oakleafe Claims team were able to provide the support and outcome you deserved. Navigating the claims process can be overwhelming, and it means a great deal to us that Abbas was able to alleviate some of that stress and advocate for your best interests.

Your kind words about his professionalism, empathy, and dedication reflect the values we strive for with every client. We are truly grateful for your recommendation, and if you ever need assistance in the future, please don’t hesitate to reach out. Wishing you peace and continued recovery from this difficult time.

The Oakleafe Claims Team

Dear Toni,

Thank you so much for sharing your experience. We’re truly sorry to hear about the difficult situation you faced, but we’re glad that Abbas Khan was able to provide the kindness, support, and guidance you needed during such a challenging time.

At Oakleafe Claims, we understand how overwhelming these moments can be, and it’s our priority to ensure you feel supported and secure throughout the process. Your appreciation means a great deal to us, and we’re especially pleased to hear that Abbas’ involvement made a real difference in achieving a positive outcome for you.

If you ever need assistance in the future, please know that we’re always here to help.

Warmest regards,
The Oakleafe Claims Team

Thank you so much for your kind words and for sharing your experience with Abbas Khan and Oakleafe Claims. We are thrilled to hear that we could manage the escape of water claim smoothly, allowing you to focus on running your business without added stress.

Our team is committed to providing exceptional service and ensuring our clients feel supported every step of the way. Your recommendation means a lot to us, and we’re delighted you are happy with the outcome.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
The Oakleafe Claims Team

Dawn, thank you so much for sharing your experience with us! We're thrilled to hear that our team could step in and make a challenging and frustrating situation easier for you. Helping our clients reclaim their time and peace of mind while securing the settlement they deserve is what we strive for every day.

Your kind words about our efficiency and professionalism mean the world to us, and we're glad to know we could exceed your expectations. Thank you for recommending us—it’s the highest compliment we could receive. If you or anyone you know ever needs assistance again, we’re always here to help!

Dear Lisa

Thank you for sharing your experience with us. We sincerely apologise for the initial challenges you faced, and we appreciate your patience during that time. It's great to hear that Robert Hickson could turn things around and provide the attentive, compassionate service you deserve.
Robert's dedication, including his willingness to travel from Taunton to Rotherham to meet you and your husband, truly exemplifies the commitment we strive for with all our clients. We're delighted that he was able to resolve the issues left by his predecessor and ensure your claim process became a smooth experience.
Your feedback is invaluable, and we're grateful for your kind words about Robert. We will share your compliments with him, as they reflect the level of service we aim to deliver every day. Thank you once again for your understanding and for allowing us the opportunity to provide the service you deserve.

Best regards,
The Oakleafe Claims Team

Dear Angela,

Thank you for taking the time to share your positive experience with Oakleafe Claims. We are delighted to hear that David and his team were able to support you so effectively during such a challenging time. Your health and peace of mind are incredibly important, and we're glad we could alleviate some of the stress by managing your claim with efficiency and care.

We understand how complex and overwhelming the claims process can be, especially when dealing with personal health issues. It's wonderful to know that you felt confident in handing everything over to David, and that his expertise ensured you received a fair settlement.

Your kind words will be shared with David and the entire team, as feedback like yours motivates us to continue providing exceptional service. We appreciate your patience throughout the journey and are pleased to have helped you reach a satisfactory resolution.

Wishing you all the best,
The Oakleafe Claims Team

Hi Nev,

Thank you so much for sharing your experience with us. We understand how overwhelming it can be to deal with a flooded home and the challenges that come with it. We're so glad to hear that Mark and our team were able to step in, take care of everything, and ease the stress for you during such a tough time.

Your kind words mean a lot to us, and we're here anytime you need assistance in the future. Wishing you all the best as you move forward.

Warm regards,

Oakleafe Claims Team

Thank you so much for your kind words, Mark! We’re thrilled to hear that John Goodwin and our team made such a positive impact on your experience. At Oakleafe Claims, we pride ourselves on attention to detail, clear communication, and always going the extra mile for our clients. It’s wonderful to know that these values were reflected in the service you received. If there’s ever anything more we can assist you with, please don’t hesitate to reach out!

Regards
The Oakleafe Claims Team

We are pleased we were able to manage you claim and speed up the process. Helping you get the settlement you were entitled to.

Thank you for your review, Glenda.
While these situations are rare, we are committed to providing the highest level of service. We are pleased to have had the opportunity to address and resolve any concerns you may have raised, and we are happy that your claim has now progressed further.

Please do not hesitate to contact us if you need any more help.

Thank you for taking the time to leave a positive review. We are happy Dean was able to help you with your escape of water insurance claim. Your kind words have been passed on to Dean and the team.

Thank you for taking the time to leave a 5 star review.

We are happy we were able to help you with your fire claim, and are grateful for your kind words.

Dear Eduardo,

Thank you so much for your heartfelt words and kind recognition of our team's efforts. It truly means the world to us to hear that we could support you during such a challenging time. Fire damage claims are often complex and emotionally taxing, and we are glad that our proactive approach and commitment to professionalism provided the guidance and results you deserved.

Your special mention of John Goodwill has been shared with him and the team - it’s a testament to his dedication to ensuring that every client feels heard and supported throughout the process. Achieving a fair and respectful outcome with Aviva Insurance for you was our priority, and we’re overjoyed that you feel we succeeded.

Once again, thank you for entrusting us with your claim and for taking the time to share your experience. Should you ever need assistance in the future, we’re just a call away.

Warm regards,
The Oakleafe Claims Team

Good morning,
Thank you for taking the time to leave a positive review. We are happy were able to help you get the outcome you deserved and are grateful for your kind words.

Thank you for leaving such positive feedback Nikoleta. We are pleased we were able to help you and will pass on your comments to Aaron and the team.

Thank you for your lovely comments. We strive to provide the best service possible and are pleased Abbas was able to help you with your leak claim. We will pass on your comments to him.

Thank you for taking the time to leave such positive feedback Cyril. We are pleased we were able to help you.

We are sorry that you felt the need to leave a negative review on this platform.

We have no record of any complaint or grievance being raised regarding your claim, so we are surprised to have received this review.

Please contact our HQ customer relationship manager, who will be more than happy to discuss your concerns and address any issues.