Payoneer Reviews

My Payoneer account was closed because I missed a document request months ago. After contacting support and providing the required document, my account was instantly restored. Since then, everything has been working fine. The issue was resolved quickly once I provided the necessary info.

Date of experience: 29 December 2024

I am a correspondent for various digital platforms based in London and Paris, and I receive regular payments for my contributions. However, I used to face challenges managing and accessing my payments easily.

Thanks to Payoneer, I can now receive my funds every week and either keep them in my account or withdraw them to my local bank. Additionally, I often had to rely on friends with credit cards to pay for my online purchases and subscriptions. But now, with Payoneer, I have my own virtual card that allows me to pay for any online service seamlessly.

In just a few weeks, I’ve already made two transactions and collected payments twice. This has been a new and fascinating experience for me, and I would highly recommend Payoneer to my friends and network.

Date of experience: 19 December 2024

I have been using Payoneer since 2018. They never disappointed. If ever had a problem, they have resolve it and they know very well how to keep customers happy. I would say, Payoneer is best experience until now.

Date of experience: 14 August 2024

Thank you so much for your prompt response and kind assistance in addressing my concern. I truly appreciate the detailed explanation and guidance provided to help resolve this matter.

Your support has been extremely helpful, and I am grateful for the time and effort your team has dedicated to assisting me.

Once again, thank you for your excellent service.

Date of experience: 27 December 2024

Customer service explained thoroughly what needs to be done and clearly specified the time frame to complete it. I followed up once but they are prompt to respond. Thanks, Payoneer Team!

Date of experience: 20 December 2024

the website automatic respponses didn't help at all,it even made things worse for me.So when I emailed them directly they were helpful adn had my satisfaction in mind.

Date of experience: 26 December 2024

Trying to get a payment cleared for almost a month. Super patient with the customer service team, provided all documentation, waited for each "3 business days" prompt. After the given timeframe, they have never reached out with an update. Each time I had to call. This matter is ongoing and truly pissing me off. Mine you I've been banking with them for almost 5 years. Clearly they don't care about people, there bills, etc.

Why give a timeframe and never follow through on it or have the decency to reach out to apologize or clarify????!! Unacceptable! I need my money and I am starting to look into a better alternative to do business online.

Date of experience: 30 December 2024

Paying employees or freelancers using this service is the most frustrating, inefficient, and time-wasting experience. It took over 30 minutes—never again.

The first payment works fine during registration, but it all falls apart the second time. Signing in requires a password, then solving a CAPTCHA (where you’ll waste time picking out lights and buses from images), followed by an email verification code. After entering that code, it sends another code to your phone—which never arrives.

Trying to contact support is another nightmare. There’s no clear "ticket" option, and after finally reaching customer care, they’ll suggest clearing your cache. Even after doing that, the issue persists. Avoid at all costs.

Date of experience: 30 December 2024

Very helpful & fast response. Always try the best to settle any problem related to payoneer account.

Date of experience: 29 December 2024

Payoneer has been great and different in their own way. Easy to create bank accounts for customers when needed and high volume transaction amount per month. Most importantly, able to transfer foreign currency to respective local account within one business day. I can say they are good base on the above reasons but their recent behaviour of limiting account with business fund during verification is not good for business.

Date of experience: 09 December 2024

I would like to get notifications regarding account issue or service limit like as disabling pay option before running.
And I want to continue to get paid and pay as needed from/to others via payoneer service.

Date of experience: 28 December 2024

it's easy , reliable and resourceful. can help you get money and spend it safely online without putting your life savings at risk using your debit card online or be stressed over credit cards.

Date of experience: 20 December 2024

Amazing abilities for business needs. Quick transfers of money, straightforward receiving process. Many payment channels, ability to convert currency. The company provides great support team that solves all issues quickly.

Date of experience: 23 December 2024

Thank you for handling our account and balance transactions quickly and seamlessly. Your reliable service and support make our work easier and always make us feel that you are by our side. We are truly grateful for your efforts!

Date of experience: 19 December 2024

my payoneer account was gone without explanation.

it all started when I couldn't log in because I forgot my password, and the hidden question that had to be answered was when my wedding date was

I don't know where that question came from, even though all this time my status is single, never married
I have explained, send my id card and passport. and complained via email but they didn't give me an answer back and until today my account can't be logged in

Date of experience: 02 December 2024

I contacted three times before my issue was resolved.
But lastly I am glad that my complaint was resolved to my satisfaction. Thank you to Leo, my customer representative.

Date of experience: 25 December 2024

When I hit Next after I entered the sms OTP during registration, it does not do anything. I'm just stuck in the same page. This is stupid and frustrating. I tried using a VPN, clearing my chache, incognito mode, registration on mobile. And guess what, still the same problem everywhere I go.

Date of experience: 28 December 2024

I’ve had a great experience using Payoneer as my payment system. Their platform is user-friendly, and they offer a wide range of payment solutions that make managing finances across borders incredibly convenient. What stands out the most is their excellent client support. Anytime I’ve had a question or encountered an issue, their team has been quick to respond and genuinely helpful. It’s reassuring to know that they prioritize their clients and are always ready to assist. Overall, Payoneer has been reliable and efficient, making it a fantastic choice for anyone dealing with international payments.

Date of experience: 23 December 2024

Terrible online payment system, you can't use it anywhere and it costs too much. After multiple attempts of trying to spend the money put on the account, I decided to pay the 15$ withdrawal fee.

Date of experience: 29 March 2024

Tiktoklive views and yours sincerely and you are very welcome 🤗🤗��� didn't want to see 🙈🙈🙈

Date of experience: 27 December 2024