Very helpful conversations on the telephone to help me choose the right one for me and to ensure it fitted. The fitter that came was brilliant. Very pleased with my tap now
QETTLE Reviews 1,266
•
4.7
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I love that this product has been designed in the UK, its a fantastic product, the fitting instructions are good (although I didn't fit mine my friend did). Even the tap itself coming in a protective linen bag was a nice touch
Great sales staff. Speedy delivery when purchased. The incorrect filter was sent with my kit. Aftersales team dealt with my issue and sent the correct filter the following day. Great service to rectify a minor mistake
This is my third boiling water tap and this one is by far the best one yet. The build quality it far higher than previous taps and the instructions make diy install easy.
I did make one mistake and called customer services and resolved the problem in one call with a super friendly support person.
Another thing this one is silent the previous one you could hear reboiling regularly.
Company details
- #111 of 250 best companies in Home improvement shop
- #46 of 99 best companies in Kitchenware Shop
- #99 of 200 best companies in Decoration and Interior Design Store
- #74 of 143 best companies in Kitchen supply shop
- #29 of 52 best companies in Plumbers' merchant
About QETTLE
Written by the company
Brilliant, British-designed and manufactured QETTLE boiling water taps are 4 in 1, and dispense truly boiling, 100°C water - so you can make a proper cuppa!
Why Choose QETTLE?
Simple and safe to use, easy to install and cost-efficient, it’s time to say hello to a QETTLE and goodbye to your kettle! And best of all, thanks to its unique, multi-patented design, a QETTLE is affordable, too.
As a family-owned business, we know great products and great people make the difference. We’ve lived and breathed kitchen taps for two generations and our fantastic team of dedicated in-house customer service, design, engineering and manufacturing means our family can be trusted to bring a quality, unique product into yours.
4 in 1
Always 100°C water, nothing less.
Filtered drinking water (you can add a chiller too).
Normal hot and cold flows.
It’s that simple.
BUY QETTLE ORIGINALReassuringly Safe
With two-stage safety and an insulated spout, a QETTLE boiling water tap is reassuringly safe. First of all, there’s the red safety clip. When in place, it makes it impossible for boiling water to be dispensed. Highly visual and tactile, it provides peace of mind for children or more vulnerable members of the family. There’s no need to remove the safety clip for filtered drinking water, so the kids can fill up safely and easily.
Secondly, there’s a handle lock. The button on the handle must be pressed down at the same time as the handle is turned clockwise. So even with the safety clip removed, it’s a precise and exacting action to get boiling water.
And of course, unlike a kettle, a QETTLE is fixed in once place, can’t topple over and doesn’t need to be lifted.
How Many Cups?
QETTLE boiling water taps can be teamed with 2, 4 or 7 litre boiler tanks. Making instant hot drinks is just the beginning, so think about how you'll use your tap before you choose its tank size. A 2L tank will give you 4 cups of boiling water in one go, a 4L tank delivers 8 cups and a 7L tank provides 14 cups.
BUY QETTLE SIGNATUREInstallation Your Way
Whether you’re fitting your QETTLE yourself, engaging a plumber or using a QETTLE Accredited Installer, you can be confident that installing a QETTLE is fuss-free.
If you’re still doing your homework, a great place to start is our pre-installation checklist, which covers everything you need to know from water pressure to working out what will go where under the sink. Our step-by-step installation video is a must-watch.
QETTLE Care
As with any appliance, there is a small amount of care required to keep your cuppas tasting great.
Filter cartridges must be replaced every six months (we’ll send you reminders) and once a year you’ll need to deep clean your boiler tank. This is a very quick job you can safely do yourself, all you’ll need is £7.50 for your Kilrock descaler, and 10 minutes to follow our step-by-step video guide at QETTLE.com.
Our Product Range
Our chrome finished Original tap provides all the features of our 4 in 1 range, at a really great price.
BUY QETTLE ORIGINAL
Our Signature Modern is the perfect partner for contemporary kitchens, available in a choice of colour finishes.
BUY QETTLE SIGNATURE MODERN
Our Signature Classic tap offers an elegantly flared base and spout with white lever handles and suits the more traditional kitchen. Available in a choice of colour finishes.
BUY QETTLE SIGNATURE CLASSIC
QETTLE Original Mini is one of two 2 in 1 QETTLE taps offering 100°C boiling water and filtered drinking water. Mini but Mighty!
BUY QETTLE MINI
QETTLE Signature’s Mini partner also offers 100°C boiling water and filtered drinking water. The perfect smaller sibling to a standard mixer tap.
BUY QETTLE SIGNATURE MINI
Our QETTLE Mixer offers a complementary tap for those with a second sink, providing hot and cold flows.
BUY QETTLE SIGNATURE MIXERS
Chilling your filtered drinking water down to 4°C is something you won’t regret in summer!
BUY QETTLE CHILLER
Contact info
Old Winery Business Park, Chapel Street, Cawston, Norfolk., NR10 4FE, Norwich, United Kingdom
- 01603 875464
- support@qettle.com
- www.qettle.com
4.7
Excellent
1K reviews
Replied to 78% of negative reviews
Typically replies within 48 hours
Verified
Excellent quality product
Easy to navigate website, great customer service, fantastic product. Bye kettle, welcome Qettle!
Date of experience: 19 February 2025
Reply from QETTLE
Dear Andrea, thank you so much for sharing your QETTLE experience - we are so pleased you're enjoying your tap! Thank you for choosing QETTLE!
Verified
Very helpful…
Very helpful conversations on the telephone to help me choose the right one for me and to ensure it fitted. The fitter that came was brilliant. Very pleased with my tap now
Date of experience: 13 February 2025
Reply from QETTLE
Dear Jean, our thanks for sharing your QETTLE experience - we're so pleased you're pleased. Thank you for choosing QETTLE, and here's to many more instant, 100C QETTLE cuppas!
Verified
Absolutely loving this product can not…
Absolutely loving this product can not fault it it’s brilliant fitter said it
Date of experience: 12 February 2025
Reply from QETTLE
Dear Rachel, thank you so much for sharing your kind review - we're absolutely delighted to hear how much you're loving your new QETTLE. Thank you for choosing us!
Verified
Great Product
I love that this product has been designed in the UK, its a fantastic product, the fitting instructions are good (although I didn't fit mine my friend did). Even the tap itself coming in a protective linen bag was a nice touch
Date of experience: 30 January 2025
Reply from QETTLE
Hello there and thank you for taking a moment to share your lovely QETTLE feedback. We are delighted you're so pleased with your new tap - thank you for choosing QETTLE!
Verified
Reply from QETTLE
Thank you for choosing QETTLE, James!
I’m so impressed with customer service
I’m so impressed with customer service
In queries
Help in solving problem
And care in helping beyond normal customer service
Date of experience: 13 March 2025
Reply from QETTLE
Dear Alan, we're so pleased to hear that - and thank you for sharing, too - it's greatly appreciated. Enjoy your QETTLE tap!
Verified
Excellent quality and so far working we
Great quality and working well
Date of experience: 12 March 2025
Reply from QETTLE
Dear David, thank you for sharing your QETTLE review - it's most appreciated!
Verified
Excellent product
Great sales staff. Speedy delivery when purchased. The incorrect filter was sent with my kit. Aftersales team dealt with my issue and sent the correct filter the following day. Great service to rectify a minor mistake
Date of experience: 12 February 2025
Reply from QETTLE
Dear Paul, thank you for taking a moment to share your QETTLE experience - we're very glad we were able to rectify the mistake with your filter cartridge - here's to lots of 100C QETTLE cuppas!
Verified
Looks great easy installation very happy.
This is my third boiling water tap and this one is by far the best one yet. The build quality it far higher than previous taps and the instructions make diy install easy.
I did make one mistake and called customer services and resolved the problem in one call with a super friendly support person.
Another thing this one is silent the previous one you could hear reboiling regularly.
Date of experience: 05 February 2025
Reply from QETTLE
Dear Mr Banner, our thanks for sharing your QETTLE feedback - we are delighted to hear how favourably your tap compares with your previous hot/boiling water taps, and we're also very pleased that our QETTLE Customer Support Team were able to assist you so efficiently. Thank you for choosing QETTLE, and here's to lots of QETTLE cuppas!
Verified
Very pleased with our Qettle tap
Very pleased with our Qettle tap. Great having instant boiling water.
Date of experience: 05 February 2025
Reply from QETTLE
Dear Claire, thank you so much for sharing your QETTLE experience - we're very happy to hear how happy you are! Thank you for choosing QETTLE!
Verified
I does exactly what it said on the box
I does exactly what it said on the box
Date of experience: 10 February 2025
Reply from QETTLE
Dear Noeleen, thank you very much for choosing QETTLE and sharing your review!
Verified
Brilliant addition to our kitchen
Brilliant addition to our kitchen. Time saving and love the boiling and cold water.
Date of experience: 29 January 2025
Reply from QETTLE
Hello and thank you for taking a moment to share your QETTLE experience. We are delighted to hear how pleased you are with your tap. Thank you for choosing QETTLE and here's to many more 100C cuppas!
Verified
No more kettle or brita filter jug!
So pleased. Been wanting one of these for years but usually so expensive. Pleased I found this one, recommended by a friend. Actual boiling water unlike a lot of other brands. Got rid of my kettle already!
Date of experience: 07 February 2025
Reply from QETTLE
Dear Juliet, thank you very much for your kind words - we're so pleased you're pleased! Thank you for choosing QETTLE (and for your friend's recommendation!) and we hope you continue to enjoy your 100C QETTLE cuppas and filtered drinking water!
Verified
A great piece of kit! Go for it!
After placing my order I realised the larger tank wouldn’t fit in my cupboard. The staff were so helpful and understanding, there was no quibble. I also used their plumbing service which was brilliant.
As I now have boiling water ‘on tap’ I am drinking more herbal tea so am better hydrated! It saves time on cooking and my electricity bill hasn’t changed. All in all a great piece of kit. I wish I’d bought it much sooner!
Date of experience: 05 February 2025
Reply from QETTLE
Dear Penny, our thanks for taking a moment to share your QETTLE experience - we are delighted you're so happy and we're glad we were able to switch your tap's boiler tank without inconvenience. Your recommendation is really appreciated - thank you for choosing QETTLE!
Excellent assistance from Nicola at…
Excellent assistance from Nicola at Qettle to solve leak and receive and fit new tap
Date of experience: 03 March 2025
Reply from QETTLE
Dear Mr Walters, our thanks for sharing your QETTLE experience - we're very glad that Nicola was able to assist you so efficiently and that your QETTLE has now resumed cuppa service!
Verified
Very good we enjoyed Qettle tap very…
Very good we enjoyed Qettle tap very much 😀
Date of experience: 30 January 2025
Reply from QETTLE
Dear Surinder, our thanks for sharing your QETTLE feedback - we are delighted you're so pleased with your tap.
Customer service other could learn from
I purchased my boiling water tap direct from Qettle and had it fitted yesterday. The customer service was second to none, after a video chat I chose the set up I wanted, but was worried about the fitting when replacing my existing sink tap, Qettle offered me 2 solutions which included minor modifications to their standard, sorted and delivered in 3 days. Brilliant. Delivery was by DPD, great service. Installation was done by my local plumber, it took him a couple of hours (including commissioning) and the whole system looks and works perfectly. I rang Qettle today just to check a couple of thing and they sorted out the warranty registration while I was on the phone. I'm looking forward to many years of trouble free use.
Date of experience: 27 February 2025
Reply from QETTLE
Dear Tony, thank you so much for taking a moment to share your QETTLE feedback, and in particular, your kind words for our QETTLE Customer Support Team. We're delighted we were able to help you overcome your initial fitting issues, and that you're now enjoying plenty of QETTLE cuppas!
Verified
Good quality
Good quality
But the only problem its spits out the boiling water, which is dangerous
Date of experience: 28 January 2025
Verified
Great quality
Great service
Fantastic product
Would recommend
Frees up worktop space
Easy install
Date of experience: 23 January 2025
Reply from QETTLE
Hi Mark, our thanks for sharing your QETTLE experience - we're so pleased you're pleased! Thank you for choosing QETTLE!
Verified
Great company to deal with
Great company to deal with, started with a Webex and purchased the next couple of days, prompt delivery and all installed and working great.
Date of experience: 21 January 2025
Reply from QETTLE
Dear Steve, our thanks for sharing your QETTLE experience - we're delighted you're enjoying your new tap. Thank you for choosing QETTLE!
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